Manufacturing Office Assistant

Manufacturing Office & Operations Assistant

Location: South Austin, Texas Schedule: Monday–Friday, 8:00 a.m.–5:00 p.m.

Position Summary

The Manufacturing Office & Operations Assistant is a hybrid administrative and manufacturing support role that plays an important part in keeping both office and production operations running efficiently. This position goes beyond traditional administrative duties, with direct involvement in manufacturing order processing, production workflow coordination, inventory tracking, and shipping activities.

Working closely with the General Manager, management team, Human Resources, IT, and Production, this individual helps coordinate the flow of information, materials, orders, and shipments between the office and manufacturing floor. The role requires a hands-on, detail-oriented individual who is comfortable balancing office responsibilities with the operational needs of a manufacturing environment.

The ideal candidate is organized, proactive, and able to manage multiple priorities while helping ensure manufacturing orders are processed accurately, production activities are supported, and shipments and inventory are properly tracked.

Key Responsibilities

Manufacturing & Operations Support

• Support daily manufacturing operations by coordinating administrative processes and operational activities that keep production moving efficiently.
• Manage the manufacturing order process, including releasing orders, distributing work orders to the appropriate locations or departments for processing, and ensuring orders are properly closed out.
• Coordinate with Production and management to monitor order status, address documentation gaps, and help resolve issues that may affect workflow or order completion.
• Assist with tracking manufacturing orders, production-related documentation, and operational records to support timely and accurate processing.
• Track direct-sales shipments and supplier-consigned inventory, maintaining accurate records and following up on discrepancies as needed.
• Coordinate shipping activities and prepare the documentation required for outgoing shipments.
• Help maintain visibility into order progress, inventory movement, and shipment status to support communication and coordination across teams.
• Assist with identifying process gaps, resolving routine operational issues, and improving the organization and flow of manufacturing-related information.

Administrative & Office Support

• Provide day-to-day administrative support for the Austin manufacturing team and assist with general office coordination.
• Maintain accurate, organized, and up-to-date records, files, reports, and other business documentation.
• Support communication and coordination among the General Manager, management team, Human Resources, IT, and Production.
• Assist with scheduling, correspondence, data entry, reporting, and other administrative tasks as needed.
• Communicate updates, follow up on outstanding items, and help ensure information is shared with the appropriate individuals in a timely manner.
• Provide additional administrative and operational support as business needs require.

Qualifications

• High school diploma or GED required; an associate degree in business administration, operations, manufacturing, or a related field is preferred.
• One to two years of administrative, operations, manufacturing, warehouse, or production-support experience preferred.
• Experience in a manufacturing, industrial, distribution, or production environment is a plus.
• Familiarity with manufacturing order processing, inventory tracking, shipping coordination, or production documentation is desirable.
• Experience using ERP systems, inventory management platforms, or manufacturing software is a plus.
• Strong organizational skills and the ability to manage multiple tasks and competing priorities.
• High attention to detail, particularly when handling orders, inventory records, shipping documents, and other operational data.
• Strong verbal and written communication skills, with the ability to coordinate effectively across office and production teams.
• A proactive, hands-on approach to problem-solving, follow-up, and completing tasks accurately and on time.
• Ability to adapt to changing priorities and work effectively in a fast-paced manufacturing environment.

Expected Results

• Manufacturing orders are released, distributed, tracked, and closed accurately and on time.
• Production teams receive the documentation and information needed to process orders efficiently.
• Direct-sales shipments, supplier-consigned inventory, and shipping documentation are tracked and maintained accurately.
• Office and manufacturing teams remain aligned through timely communication, coordination, and follow-up.
• Documentation and records are organized, complete, and readily accessible.
• Operational issues, discrepancies, and outstanding tasks are identified and communicated proactively.
• Administrative and manufacturing support activities contribute to efficient workflows and the smooth day-to-day operation of the Austin facility.