Manufacturing Admin/ Production Support

Manufacturing Admin/ Production Support

Location: West Chester, OH

Pay: $23/hr

Shift Type: Full-time

Responsibilities:

• Manage daily office operations, including scheduling, documentation, workflow coordination, and maintaining organized filing systems.
• Serve as the primary point of contact for customers by handling inquiries, processing orders, and providing project status updates.
• Coordinate with production and shop personnel to track job timelines, production schedules, deliveries, inventory, and purchase orders.
• Support accounting functions including fabrication accounts (Fab Packs), payroll assistance, timesheet verification, and financial record maintenance.
• Assist with HR activities such as onboarding, employee records management, attendance tracking, interview scheduling, and job postings.
• Support company safety, quality, and operational standards in a fast-paced manufacturing environment.

Requirements

• High school diploma or equivalent required; Associate’s or Bachelor’s degree preferred.
• 3+ years of customer service or administrative experience, preferably in manufacturing, construction, or metal fabrication environments.
• Strong knowledge of administrative procedures, office operations, and customer service practices.
• Proficiency in Microsoft Office Suite (Excel, Word, Outlook) and accounting or job-tracking software.
• Experience with ERP systems such as E2 JobBOSS and spreadsheet management tools preferred.
• Excellent organizational, multitasking, communication, and problem-solving skills.
• Bilingual English/Spanish skills and familiarity with metal fabrication processes are a plus.

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