Inside Sales Support

Inside Sales Support – $21.00–$23.00/hr

Pay: $21.00–$23.00 per hour Location: Milwaukie OR

Schedule:

Monday

07:00 AM

03:30 PM

Tuesday

07:00 AM

03:30 PM

Wednesday

07:00 AM

03:30 PM

Thursday

07:00 AM

03:30 PM

Friday

07:00 AM

03:30 PM

About the Position

Express Employment Professionals is recruiting an Inside Sales Support Specialist for a company seeking a detail-oriented and organized professional to support its sales operations. This position works closely with internal sales teams, outside sales representatives, distributors, and customers to ensure efficient order processing and communication.

Job Description

The Inside Sales Support Specialist will serve as a key liaison between outside sales representatives, distributors, customers, and internal departments. This role is responsible for processing orders, preparing quotes, managing customer inquiries, and coordinating shipments. The ideal candidate will have strong attention to detail, experience using CRM software, and excellent organizational skills.

Key Responsibilities

• Process customer orders, purchase orders, and sales quotes accurately and efficiently.

• Monitor and manage the sales inbox, responding to customer inquiries and requests.

• Support outside sales representatives and distributors with order entry, quoting, and customer follow-up.

• Determine product lead times and communicate updates to customers.

• Track shipments and assist with export documentation.

• Coordinate between sales, production planning, and shipping departments to ensure timely order fulfillment.

• Follow up on pending purchase orders, cash advances, shipping details, and changing lead times.

• Maintain accurate customer information and sales records using CRM software.

• Provide professional customer service through phone and email communication.

Qualifications & Experience

• Experience using CRM software is highly preferred.

• Exceptional attention to detail and accuracy is essential.

• 1–2 years of related experience in inside sales, sales support, customer service, or order processing preferred.

• One-year college or technical school certificate, or an equivalent combination of education and experience.

• Strong computer skills and ability to learn new software systems.

• Excellent written and verbal communication skills.

• Ability to multitask, prioritize responsibilities, and meet deadlines.

• Strong organizational and problem-solving abilities.

• Basic mathematical skills, including calculating discounts, commissions, and percentages.

• Ability to work collaboratively with multiple departments and maintain positive customer relationships.

Benefits

• Competitive pay of $21.00–$23.00 per hour.

• Opportunity to gain experience in sales operations and customer account management.

• Collaborative, team-oriented work environment.

• Potential for long-term career growth.

Ways to Apply

Interested? Apply today through Express Employment Professionals!

• Call: Contact our Gladstone office for more information.

• Email: Jobs.OregonCityOR@ExpressPros.com

• Online: Apply at www.expresspros.com

• Mobile App: Download the ExpressJobs app to apply and explore opportunities.

• In Person: 735 E Clarendon St., Suite 100, Gladstone, OR 97027

Contact our office today to learn more about this opportunity or get started with the application process!

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