Front Office Coordinator

Front Office Coordinator (FOC)

Express Employment Professionals | Woodstock/Canton, GA

Employment Type: Full-Time - Temp to Perm Schedule: Monday–Friday, 8:00 AM–5:00 PM

Position Summary

Express Employment Professionals is seeking an energetic, organized, and customer-focused Front Office Coordinator to join our growing team!

This position is the first point of contact for applicants, associates, clients, and visitors. The ideal candidate enjoys working with people, thrives in a fast-paced environment, and takes initiative to keep daily operations running smoothly.

This is more than a receptionist position! You'll play an important role in recruiting, scheduling interviews, onboarding employees, and creating an exceptional experience for everyone who interacts with our office.

Key Responsibilities

1. Front Office & Customer Service

• Greet visitors, answer calls, and provide exceptional customer service.

• Respond promptly to emails, texts, voicemails, and applicant inquiries.

• Maintain a professional, welcoming, and organized office environment.

2. Recruiting & Candidate Sourcing

• Review applications and resumes to identify qualified candidates.

• Contact potential candidates and conduct initial telephone screenings.

• Support recruiting efforts to maintain a strong pipeline of applicants.

3. Interview Scheduling & Coordination

• Schedule interviews and maintain productive interview calendars.

• Send confirmations, reminders, and follow-up communications.

• Track interview attendance, cancellations, and rescheduling.

4. Employee Onboarding & Compliance

• Coordinate onboarding paperwork, background screenings, and drug testing.

• Complete employment eligibility verification and required documentation.

• Maintain accurate and confidential employee records.

5. Administrative Support

• Enter and update applicant information in the recruiting database.

• Assist Employment Specialists with documentation and daily tasks.

• Manage office supplies, records, and general administrative responsibilities.

6. Candidate & Associate Engagement

• Build positive relationships with applicants and current associates.

• Follow up with candidates regarding employment opportunities and onboarding.

• Assist associates with questions, concerns, and employment availability.

7. Recruiting Events & Marketing Support

• Assist with job fairs, hiring events, and community recruiting initiatives.

• Support recruiting announcements and social media communications.

• Help promote job opportunities and attract qualified applicants.

8. Communication, Problem-Solving & Teamwork

• Communicate professionally with applicants, clients, and team members.

• Demonstrate sound judgment, emotional intelligence, and critical thinking.

• Take initiative, manage priorities, and follow through on responsibilities.

Qualifications

• High school diploma or equivalent required; additional education preferred.

• Previous experience in customer service, administrative support, recruiting, or office coordination preferred.

• Excellent verbal and written communication skills.

• Strong organizational and multitasking abilities with attention to detail.

• Comfortable using Microsoft Office and learning new technology.

• Professional telephone etiquette and interpersonal skills.

• Ability to work independently and collaboratively in a fast-paced environment.

• Ability to maintain confidentiality and handle sensitive information.

• Bilingual English/Spanish skills are a plus. (Not required)