Front Desk Receptionist

Front Desk Receptionist

Lafayette, LA | Pay$14-15/Hr. | Lafayette, LA

We are seeking a detail-oriented and dependable Medical Front Desk / Patient Check-In Specialist to join a busy medical office in Lafayette, LA. This position is responsible for verifying patient information, maintaining accurate medical records, processing insurance updates, and assisting with daily front desk operations. The ideal candidate will have excellent organizational skills, strong attention to detail, and previous medical office experience.

Job Responsibilities

• Verify and update patient insurance, demographics, contact information, and account details.
• Confirm HIPAA authorizations, attorney representation letters, and workers' compensation documentation.
• Enter and update insurance information in patient accounts.
• Review and process patient notes during check-in.
• Ensure all required patient forms are completed and signed.
• Verify workers' compensation and attorney documentation is properly entered and scanned into Aprima.
• Ensure new patient cases are linked to the correct accounts.
• Maintain accurate HIPAA documentation in the electronic medical records system.
• Update appointment records for cancellations, no-shows, and rescheduled visits.
• Run end-of-day balancing reports and complete daily closing procedures.
• Assist with patient check-in and new patient registration as needed.
• Perform additional administrative duties as assigned.

Qualifications

• Previous medical front desk, patient registration, or medical office experience preferred.
• Experience with Aprima EMR/EHR software is a plus.
• Knowledge of medical insurance verification, HIPAA, and patient documentation.
• Familiarity with workers' compensation and attorney-related medical cases preferred.
• Strong data entry, computer, and organizational skills.
• Excellent communication and customer service skills.
• Ability to multitask in a busy medical environment.
• High level of accuracy and confidentiality when handling patient information.

Schedule

• Monday–Friday | 8:30 AM–5:00 PM

Weekly Pay & Benefits Offered: Health Insurance; Dental; Vision; Short Term Disability; Life Insurance; 401 K; Direct Deposit.

Send resume to jobs.lafayettela@expresspros.com Call/Text us at 337-896-6066.