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Front Desk Associates

  • Dubuque, IA, United States
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English
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Original job description

Express Employment Professionals is seeking friendly and dependable Front Desk Associates for a well-known hotel in the Dubuque area. This role is perfect for someone who enjoys working with people, staying organized, and providing top-notch guest service.

Days and hours will vary; weekend availability is a must.

Key Responsibilities:

  • Greet and assist guests with check-in and check-out procedures
  • Answer phones, respond to inquiries, and provide excellent customer service
  • Handle reservations, payments, and guest requests accurately
  • Communicate effectively with housekeeping and maintenance staff
  • Maintain a professional, welcoming atmosphere in the lobby area
  • Ensure guest satisfaction and resolve issues promptly

What We’re Looking For:

  • Previous hospitality or customer service experience preferred
  • Strong communication and multitasking skills
  • Reliable, friendly, and professional demeanor
  • Comfortable using computers and learning hotel management systems
  • Flexibility to work weekends and varying shifts as needed

Why You’ll Love This Role:

  • Flexible scheduling options
  • Opportunity to gain hospitality experience
  • Great team environment with supportive leadership
  • Temp-to-hire opportunity with long-term potential

Apply today through Express Employment Professionals – Dubuque!Call 563-583-1600 or visit ExpressPros.com/DubuqueIA to get started.

More about this job

Skills

  • Front Desk
  • Customer service
  • Housekeeping
  • Communication skills
  • Multitasking
  • Hotel operations

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