Customer Service Representative

Customer Service Representative Pay Rate: $14.00 per Hour Schedule: Full-Time, Must be available for OT (Monday–Friday and weekends if necessary)

About Us: Express Employment Professionals is dedicated to helping individuals find purpose-driven careers where they can thrive and grow. We are currently hiring a Customer Service Representative for a dynamic client in the Hidalgo area. This position is ideal for someone who enjoys engaging with people, handling a variety of office tasks, and bringing clarity and care to customer interactions.

Job Responsibilities:

• Answer incoming service calls and prioritize them based on urgency

• Perform data entry and various administrative duties to support the office team

• Contact customers for collections in a courteous and professional manner

• Provide outstanding customer service through phone and in-person interactions

• Operate office equipment and maintain accurate records

Requirements & Qualifications:

• High School Diploma or equivalent

• Bilingual (English/Spanish), able to read and write in both languages

• Strong communication, multitasking, and time management skills

• Proficient in basic computer applications and office machine operations

Benefits for Full-Time Associates: Medical Plan, Weekly Pay/Direct Deposit, Dental Plan, 401(k) Retirement Savings Plan, Vision/Eyewear Plan, Life Insurance, Prescription Drug Reimbursement, Short-Term Disability, Referral Bonuses

Apply Today! Ready to make an impact in a meaningful career? Apply now and contact Michelle E. at office at 956-404-6493. You can also email McAllenTX@ExpressPros.com with your resume or any questions.