Customer Service Rep

We are a busy and fast-paced pick-and-pull auto parts yard serving our community with quality used auto parts at affordable prices. Our team is dedicated to helping customers find the parts they need while delivering excellent service.

Job Description:

We are looking for a bilingual (English/Spanish) Customer Service Representative with experience in auto parts. The ideal candidate will assist customers in person and over the phone, help identify the correct parts, and ensure a positive customer experience from start to finish.

Key Responsibilities:

• Greet and assist customers in both English and Spanish
• Identify and locate requested auto parts
• Provide accurate information about parts availability and pricing
• Handle returns, exchanges, and resolve customer issues professionally
• Maintain a clean and organized front counter area
• Work closely with yard staff to fulfill customer needs

Qualifications:

• Bilingual: Fluent in English and Spanish (required)
• Prior experience with auto parts (retail or yard) is highly preferred
• Strong communication and customer service skills
• Ability to work in a fast-paced environment
• Basic computer and point-of-sale system knowledge

Schedules are interchangeable; you must be available to work weekends.

M-TH 9-5 / 10-6

F-SU 8-4 / 9-5 / 10-6