Customer Service Coordinator

Customer Service Coordinator – Anaheim, CA

$22–$28/hr DOE | Monday–Friday 8:00–4:30 | In-Office | Temp-to-Hire

Are you a customer-focused multitasker with experience in international/export operations? Join a team supporting a fast-paced manufacturing environment!

What You’ll Do:

• Handle customer calls/emails, process orders, track shipments, prepare quotes, and set up new accounts

• Assist with customer complaints, product returns, and routing technical service/support inquiries

• Coordinate with sales, marketing, accounting, manufacturing, quality, and shipping to keep orders moving smoothly

• Support field sales with order status, account updates, inventory reports, and logistics for tradeshows and promotions

• Apply knowledge of export procedures, Export Administration Regulations (EAR), INCOTERMS 2020, and international shipping documentation

• Coordinate with overseas distributors, sales representatives, freight forwarders, and customs brokers

• Help identify and implement process improvements

What We’re Looking For:

• High school diploma or GED

• 3+ years of related customer service or logistics coordination experience, including coordinating timely deliveries with multiple moving parts

• 3+ years of export experience, including export regulations, procedures, documentation, and INCOTERMS 2020

• International/export experience in manufacturing preferred; freight forwarding/export coordination experience also considered

• Strong communication and phone skills; fluent in speaking, reading, and writing English; Spanish preferred

• Proficient in Microsoft Office, including Word, Excel, Access, and Outlook; Wondershare PDF Editor a plus

• Organized, self-motivated, and able to solve problems and manage multiple priorities in a fast-paced environment

Why You’ll Love It:

• Temp-to-hire opportunity

• Work with a dynamic team supporting domestic and international operations

• Make an impact in a role that combines customer service, logistics, and process improvement

Apply Now!

• Download the Express Jobs App @ iTunes or Google Play

• Create an account @: https://www.expresspros.com/nanaheimca/job-openings.aspx and submit to North Anaheim, CA location

• Send your resume and desired hourly pay to Jobs.AnaheimCANorth@expresspros.com

• Call or Text the Anaheim office @ (714) 399-0951