Credit Assistant

CREDIT ASSISTANT

Express Employment Professionals is recruiting for a well-established lifestyle brand in Santa Cruz County seeking a detail-oriented and dependable Credit Assistant to join their team. This position will support the Credit department with accounts receivable, collections, payment processing, and account reconciliations. The ideal candidate has previous experience in credit, collections, or accounts receivable and enjoys working in a fast-paced, team-oriented environment.

• Santa Cruz, CA
• Full-time position
• $22 - $24/Hr
• Health, dental, vision insurance
• Opportunities for professional growth and advancement

Key Responsibilities:

• Communicate with customers regarding credit, collections, outstanding balances, and account inquiries.
• Follow up on past-due accounts and negotiate payment arrangements when appropriate.
• Process customer payments and related transactions.
• Maintain accurate credit files, account notes, and customer account statuses.
• Perform account reconciliations and research payment discrepancies.
• Assist with setting up new customer accounts and processing credit applications.
• Maintain and update customer order records.
• Work closely with sales, customer service, and other departments to resolve account issues.
• Assist with additional credit department projects and administrative duties as needed.

Qualifications:

• 1–2 years of experience in credit, collections, accounts receivable, or a related accounting position.
• Strong attention to detail and organizational skills.
• Basic understanding of accounting and account reconciliation.
• Working knowledge of Microsoft Office, particularly Excel.
• Strong verbal and written communication skills.
• Comfortable communicating with customers regarding payment matters.
• Ability to prioritize tasks, manage deadlines, and work independently.
• Reliable attendance and a professional approach to work.