Call Center Representative
- Northport, AL, United States
$17 to $18 USD / hour
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Job details
- Pay
- $17 to $18 USD / hour
- Apply by
- Experience
- At least 1 year of experience in a customer support role
- Posting language
- English
- Posted
Original job description
We are currently recruiting for a FULL TIME, PERMANENT Call Center Representative for a company located in the Tuscaloosa, AL area!
Pay is between $17-18 per hour!
Responsibilities
- Manage large amounts of inbound and outbound calls in a timely manner
- Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
- Build sustainable relationships and engage customers by taking the extra mile
- Keep records of all conversations in call center database in a comprehensible way
Requirements
- At least 1 year of experience in a customer support role
- Strong phone and verbal communication skills along with active listening
- Customer focus and adaptability to different personality types
- Ability to multi-task, set priorities and manage time effectively
More about this job
Skills
- Research
- Customer service
- Communication skills
- Active listening
- Adaptability
- Manage time