Call Center Agent
- Myrtle Beach, SC, United States
$17 USD / hour
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Job details
- Pay
- $17 USD / hour
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- Posting language
- English
- Posted
Original job description
Inbound/Outbound Call Center Agent
$17/hr
Carolina Forrest, 29579
Mon-Fri 10:45am - 7:00pm
We are seeking experienced Call Center Representatives for a brand-new call center. This position will accept incoming and make outgoing calls to prequalify clients to purchase a medical device. The ideal candidate will have previous customer service/sales experience in a call center setting.
Requirements:
- Excellent communication skills: Both verbal and written, including active listening and clear articulation.
- Problem-solving skills: Ability to identify and resolve customer issues efficiently.
- Customer service orientation: A focus on providing exceptional customer experiences and building positive relationships.
- Product and service knowledge: Familiarity with company offerings and policies.
- Technical proficiency: Comfort with using computer systems, CRM software, and other relevant tools.
- Adaptability and flexibility: Ability to handle a high volume of calls and adapt to changing situations.
- Sales skills: For roles involving outbound