Bilingual Administrative Assistant

Express Employment Professionals is seeking applicants for a Public Inquiry Assistant (CSR) position with a Tyler, TX company! We are a full-service Staffing Firm where we work with companies in East Texas that have full-time, part-time and temporary. Since we cannot guarantee placement, there is no fee for using our services!

Key Responsibilities:

• Respond to public inquiries via phone, email, and in person in a courteous and professional manner

• Provide accurate information regarding services, policies, and procedures

• Assist with intake and documentation of requests, forms, and applications

• Organize and maintain records, logs, and reports

• Route inquiries to appropriate departments or staff members as needed

• Support administrative tasks such as data entry, filing, and scheduling

• Ensure confidentiality and compliance with organizational policies

Qualifications:

• High school diploma or equivalent; some college or administrative training preferred

• 1+ year of experience in customer service, call center, or administrative support role

• Strong verbal and written communication skills

• Excellent organizational and multitasking abilities

• Proficiency with Microsoft Office Suite (Word, Excel, Outlook)

• Ability to handle sensitive information with professionalism

Apply now! Or call our office at 903-592-9999!