Application Engineer

Application Engineer

We are seeking two Application Engineers to join our client and support customers using CNC tool grinding systems. This position combines hands-on technical expertise, customer training, machine installation, application support, and light field service work. The ideal candidate has a passion for machining, cutting tool technology, troubleshooting, and helping customers maximize the performance of their equipment.

• Location: central Lake County
• Direct Hire opportunity
• Schedule: Monday - Friday, 8:00am-5:00pm. Potential for travel outside work hours.
• Collaborative and friendly environment
• Pay: $35.00 - $41.00 per hour
• 2 OPENINGS
• Benefits:4% 401K match, Vacation days (80 hours of PTO, each year you obtain another week of PTO), Health, Dental, Vision Insurance, Long-term and Short-term Life Insurance, All Major Holidays off.

Key Responsibilities

• Conduct application engineering activities and customer training for CNC tool grinding systems.
• Install CNC tool grinding machines at customer facilities and provide post-installation support.
• Train customers on machine operation, CNC controls, grinding software, grinding wheels, and cutting tool technology.
• Perform test grinding and machine demonstrations in the showroom to validate customer processes and productivity goals.
• Grind tools to customer specifications and blueprint requirements.
• Provide technical support and troubleshooting assistance in person and over the phone.
• Diagnose and resolve issues related to CNC controls, electrical systems, grinding applications, software, and mechanical components.
• Perform light field service work on machine controls, electrical systems, and mechanical assemblies.
• Build strong customer relationships through responsive service and technical expertise.
• Maintain professionalism, integrity, and ethical conduct in all interactions with customers, coworkers, and business partners.

Qualifications

• Experience with CNC machining, CNC grinding, tool grinding, or related manufacturing environments.
• Strong mechanical and electrical troubleshooting skills.
• Familiarity with CNC controls and manufacturing software.
• Ability to read blueprints and technical drawings.
• Excellent communication and customer training skills.
• Willingness to travel locally to customer sites for installations and support.
• Self-motivated, detail-oriented, and passionate about delivering exceptional customer service.

Preferred Qualifications

• Experience with cutting tool manufacturing or regrinding.
• Previous application engineering, field service, or technical support experience.
• Knowledge of grinding wheel technology and CNC grinding software.

What We're Looking For

The ideal candidate has a genuine passion for manufacturing and problem-solving, enjoys working directly with customers, and takes pride in helping customers improve productivity and achieve successful machining results. This is an excellent opportunity for a technically skilled professional who enjoys a mix of engineering, training, customer support, and hands-on field work.