Administrative/Dispatch Assistant

We are seeking a dependable, detail-oriented Dispatch Assistant to support daily trucking operations. This position will focus on monitoring truck routes, communicating with drivers regarding delays or issues, dispatching trucks for scheduled static loads, and completing data entry and administrative tasks.

Key Responsibilities

• Monitor truck routes and shipment progress.
• Dispatch trucks for assigned static loads according to established schedules.
• Answer driver phone calls regarding delays, breakdowns, and other operational issues.
• Communicate updates and escalate issues to the appropriate personnel as needed.
• Enter and maintain accurate load information, dispatch records, and delivery statuses.
• Complete routine data entry, paperwork, and other administrative duties.

Qualifications

• Strong attention to detail and data-entry accuracy.
• Good communication and organizational skills.
• Basic computer skills, including email and spreadsheets.
• Ability to multitask and follow established procedures.
• Previous dispatch, trucking, logistics, or administrative experience preferred but not required.

Scope of the Position

This is a dispatch and administrative support role focused on coordinating assigned loads and maintaining accurate records. The position does not include finding or sourcing loads, negotiating freight rates, disciplining or managing drivers, or performing other management duties. Issues requiring management decisions will be referred to the appropriate supervisor.

Ideal Candidate

The ideal candidate is organized, reliable, and comfortable with frequent data entry, phone communication, and routine administrative work in a fast-paced trucking environment.

#2327OS