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Admin

  • North Myrtle Beach, SC, United States

$16 to $18 USD / hour

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Job details

Pay
$16 to $18 USD / hour
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Posting language
English
Posted

Original job description

Admin/Reservations

$16-$18/hr

North Myrtle Beach

9AM-5PM, Mon-Sat

Duties:

  • Answer/respond to incoming calls/emails
  • Respond to inquiries on all platforms (Vrbo, Booking.com, Airbnb, Website)
  • Handle booking inquiries about availability, pricing, amenities, and policies
  • Assist with reservation requests by guiding guests through the booking process and completing reservations.
  • Call bookings to confirm all information on the reservation is accurate
  • Keep track of documents needed for all reservations
  • Provide information about the properties, local area, and special offers.
  • Handle cancellations and changes according to company policies.

Requirements:

  • Customer service skills such as excellent communication and interpersonal skills to interact with guests effectively
  • Computer proficiency, including familiarity with reservation systems and basic computer programs
  • Multitasking and handling stressful situations
  • Knowledge of the local area

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