L4/L5 – Pod Lead (Operation Manager/Data Delivery Program Manager)

L4/L5 – Pod Lead (Operation Manager/Data Delivery Program Manager)

• No remote work available, assigned desk to be provided
• Location: Bellevue, San Jose, or Los Angeles

Job Responsibility

• Manages and drives assigned projects end to end, working with the technical program manager after product requirements are concrete
• Primary responsibility is to assure quality that features (person, vehicle, and motion detection) meet product requirements
• Tracks all necessary action items to meet the planned timeline of the release across milestones and, Post Launch Model Releases support (PLR)
• Drives cross-team investigations with Firmware, Science, and Product teams when quality issues are found or escalated
• Before the Data team collects, verifies that the device's data/video-collection pipeline works on the right environment, then supports the collection itself (e.g., new FW builds) and feeds findings back to the Data and Science teams
• Tracks progress across all three workstreams and reports status to blue badge PM
• Escalates risks, blockers, and quality issues to stakeholders
• When data collection or annotation needs more resource, hands-on those tasks to meet the promised timeline
• Mentors and guides L4 (or L3) associates

Basic Qualifications

• 3+ years of program or project management experience
• 3+ years of experience working cross-functionally with tech and non-tech teams
• BA/BS degree or equivalent in engineering, business, technology, or related fields
• Experience defining program requirements and using data/metrics to determine improvements
• Strong verbal and written communication skills
• Experience managing multiple competing priorities with attention to detail

Preferred Qualifications

• PMP or equivalent project management certification
• Demonstrated ability to communicate with engineers at a technical level and work with them to identify high-performance, scalable solutions
• Experience leading moderately complex projects with cross-functional dependencies
• Strategic mindset - ability to consider the larger picture (efficiency, quality, customer experience) and balance against team resources
• Strong problem-solving and analytical thinking skills
• Proficiency in drafting concise documents to communicate project status, challenges, and solutions
• Understands company build and deployment processes
• Demonstrated ability to make group or department-level business decisions