Warehouse Lead

Company Description “We’re not in the shipping business; we’re in the information business” -Peter Rose, Expeditors Founder We take care of our employees, and they take care of our customers! Become a member of a global community! The international logistics industry is an integral piece of the global trade puzzle; we make the world go round. Global supply chain management is what we do, and at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics. Expeditors is a global logistics company headquartered in Seattle, Washington. As a Fortune 500 company, we employ over 19,000 trained professionals in a worldwide network of over 350+ locations across six continents. Expeditors satisfies the increasingly sophisticated needs of international trade through customized solutions and seamless, integrated information systems. Our Mission We recruit, train, and retain the very best logistics and technical experts the world over. We love to promote from within - more than 50 percent of our employees have been at Expeditors for five years or more. Our high retention rate is influenced by a unique compensation program for positions that are more than just jobs - they're chances to grow, do what you love and build a career with us! www.expeditors.com

Job Description

Primary Responsibilities

The Warehouse Lead would be responsible for:

Daily Operations

• Coordinate daily receiving, put-away, picking, staging and outbound priorities
• Assign workload based on customer requirements and daily volume
• Conduct shift start-up meetings and communicate priorities
• Monitor work throughout the day and rebalance resources as needed
• Verify work is completed within established cutoff times and customer requirements

Inventory Control

• Reinforce location and inventory-control processes
• Support cycle counts and inventory audits
• Escalate inventory discrepancies immediately
• Coordinate with the Inventory Control team on reconciliation and corrective actions
• Ensure material movement and system transactions are completed accurately

Training & Development

• Provide hands-on training for new warehouse employees
• Reinforce SOPs and standard work
• Maintain cross-training across key warehouse functions
• Identify training gaps and provide coaching
• Support development of employees capable of taking on additional responsibilities

Quality & Safety

• Perform daily process checks
• Reinforce customer-specific handling requirements
• Ensure housekeeping and 5S standards are maintained
• Reinforce warehouse safety requirements
• Identify process deviations before they become customer-impacting issues
• Support root-cause investigations and corrective actions when errors occur

Communication & Escalation

• Serve as the first operational escalation point on the warehouse floor
• Communicate operational risks to the Operations Supervisor
• Coordinate priorities between Customer Service, Receiving, Inventory Control and warehouse operations
• Provide timely updates regarding delays, shortages, discrepancies and other operational exceptions

Knowledge:

Expeditors company policies and procedures. Expeditors products and services

Skills:

Effective interpersonal skills, including proven abilities to listen, comprehend, effectively communicate clearly and concisely to obtain positive results. Pro-active, strong organizational skills. Good Microsoft Office skills Fluent in operational English, both oral and written

Behaviors:

Adhere to the company’s 10 cultural attributes: Appearance, Attitude, Confidence, Curiosity, Excellence, Integrity, Pride, Resolute, Sense of Humor, and Visionary Meet company standards of 52 hours training per year *Local Applicants ONLY*

Qualifications

Education (preferred level) high school degree 2 years related experience and/or training; or equivalent combination of education and experience. Previous experience in inventory control and/or distribution operations Required Qualifications Technical Skills

• Strong understanding of software development principles.
• Experience with automation platforms such as Power Automate.
• Experience with Microsoft Copilot and M365 technologies.
• Familiarity with data structures, APIs, integrations, and system architecture.
• Basic understanding of AI, machine learning, LLMs, and prompt engineering.
• Ability to troubleshoot technical issues independently.

Business Skills

• Strong analytical and problem-solving abilities.
• Ability to understand complex operational processes.
• Experience translating business requirements into technical solutions.
• Excellent communication and stakeholder management skills.

Preferred Qualifications

• Experience developing automations, applications, or digital solutions.
• Experience leading cross-functional projects.
• Experience working in operations, logistics, finance, or enterprise shared services environments.

Certifications in Microsoft Power Platform, Azure AI, Microsoft Copilot, or related technologies. Additional Information Expected Hourly Range: $24.00 – $35.00

Expeditors offers excellent benefits:

• Paid Vacation (first year prorated based off month of hire then eligible for 15 days)
• Holidays (10)
• Flexible Days (2)
• Paid Sick Time (accrual rate of 1 hour of sick time per 30 hours paid)
• 401(k) Retirement Savings Plan with employer match
• Employee Stock Purchase Plan (ESPP)
• Medical, Prescription Drug, Dental & Vision Coverage
• Health Savings Account (HSA)
• Life and Disability Insurance
• Paid Parental Leave (additional eligibility criteria)
• Dependent Care Flexible Spending Account (DC FSA)
• Commuter Benefit
• Employee Assistance Program (EAP)
• Learning & Development Program
• Educational Assistance and Reimbursement

All your information will be kept confidential according to EEO Guidelines. May be eligible for bonus following first year of continuous employment in position.