Jobs in the United States

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Added 4 mins ago
VB
Management & Program Analyst (National Call Center)
Veterans Benefits Administration
Remote, United States
- $74,678 to $111,087 USD / year
The MA controls, coordinates, analyzes, validates, and participates in the preparation of Call Center Systematic Analysis of Operations (SAOs) and numerous other statistical and narrative…
Added 5 mins ago
CO
Public Works Environmental Health and Occupational Safety Programs Manager
City of Livermore
Livermore, CA
- $128,887 to $161,109 USD / year
Safety Program FunctionsInterprets and explains applicable safety requirements and maintains safety program records; serves as the Public Works safety program coordinator and prepares…
Added 8 mins ago
US COO Summer Internship Program - Summer 2027
BMO Bank N.A.
Chicago, IL
The U.S. COO Summer Internship Program is a 10-week experience designed for rising college seniors interested in strategy, analytics, transformation, business operations, governance, and…
Added 8 mins ago
U.S. Banking Ignite Internship Program - Summer 2027
BMO Bank N.A.
Chicago, IL
The U.S. Banking Ignite Rotational Internship Program is a 10-week summer experience designed for rising college juniors interested in exploring careers in banking. Through rotations across…
Added 13 mins ago
Project Manager
STO Building Group
San Francisco, CA
BCCI, part of the STO Building Group, is seeking a Project Manager in Silicon Valley.
Added 15 mins ago
AN
RESOURCE MANAGER
Army National Guard Units
Centennial, CO
- $99,800 to $129,742 USD / year
…necessary actions for CFMO programs. Oversees and performs program analysis, including planning, programming, budgeting, funds allocation, procurement, accounts management, internal…
Added 23 mins ago
Project Manager (M2)
Mace
United States
Manages the timely and successful delivery to programme from project inception/brief, through design development and planning, contractor procurement and construction phase in accordance…
Added 24 mins ago
Human Resources Manager
Archdiocese of Philadelphia
Philadelphia, PA
The Human Resources Manager provides guidance and expertise in the areas of training, compensation, benefits and employee relations to parishes and agencies within the Archdiocese of…
Added 25 mins ago
Sr Portfolio Manager (R-00248)
True Zero Technologies
Remote, United States
Establish/monitor project plans, milestones, staffing requirements, risks, dependencies, and corrective actions.
Added 41 mins ago
Project Manager
STO Building Group
San Francisco, CA
BCCI, part of the STO Building Group, is seeking a Project Manager in San Francisco.
Added 41 mins ago
Project Manager
STO Building Group
Los Angeles, CA
BCCI, part of the STO Building Group, is seeking a Project Manager in Los Angeles.
Added 42 mins ago
Credit Risk Review Director
Eastern Bank
Wakefield, MA
…procedures and regulations, and assurance of proper portfolio…
Added 43 mins ago
BH
Operations Manager Medicaid Health Home
Bassett Healthcare Network
Cooperstown, NY
- $76,452.3 USD / year
The Operations Manager provides operational leadership and oversight for three related areas: the organization’s Medicaid Health Home administrative functions and responsibilities to the…
Added 49 mins ago
Lead Project Controls Specialist - Cost - 90373866 - New York/Philadelphia
Amtrak
New York, NY
…Amtrak’s Major Power Portfolio. Under general direction from the Project Controls Manager and the Project Manager, the Lead Project Controls Specialist Cost analyzes cost performance,…
Added 52 mins ago
A
Project Management Sr Manager
AECOM
New York, NY
- $240,000 to $285,000 USD / year
AECOM is seeking an experienced Program Managment Senior Manager – Metro Transportation to provide strategic leadership and oversight of large-scale, complex transportation programs within…
Added 58 mins ago
VH
Environmental Protection Specialist
Veterans Health Administration
Las Vegas, NV
- $63,046 to $99,169 USD / year
The VA GEMS Program Manager is responsible for managing, administering, and advising facility employees and Leadership as well as VHA/VA Leadership organizations, the public, and other…
Added 58 mins ago
BP
Electronics Engineer
Bonneville Power Administration
Vancouver, WA
- $57,999 to $125,478 USD / year
This position is located with Bonneville Power Administration, in PSC Technical Services organization (JTT), Controls & Communications (JT), of Chief Information Office (J).
Added 58 mins ago
BP
Electronics Engineer
Bonneville Power Administration
Vancouver, WA
- $57,999 to $125,478 USD / year
This position is located with Bonneville Power Administration, in PSC Technical Services organization (JTT), Controls & Communications (JT), of Chief Information Office (J).
Added 1 hour ago
Project Controls Analyst
Clark Construction Group, LLC
Charleston, SC
This position will report directly to the Project Manager/Project Executive with input from the lead Project Controls Manager in the region. This individual will be in the middle of the…
Added 1 hour ago
WH
Management Analyst (Program Manager)
Washington Headquarters Services
Pentagon, Arlington, VA
- $85,447 to $133,142 USD / year
…compliance, gift, or property tracking programs; Directing project tasks using automated tracking systems; Coordinating inventory controls, office supply acquisitions, and cross-functional…
Added 1 hour ago
VH
Social Worker - Program Coordinator
Veterans Health Administration
Clarksburg, WV
- $108,278 to $140,765 USD / year
This position is eligible for the Education Debt Reduction Program (EDRP), a student loan payment reimbursement program. You must meet specific individual eligibility requirements in…
Added 1 hour ago
US
Civil Engineer (Structural)
United States Army Installation Management Command
Fort Belvoir, VA
- $102,415 to $133,142 USD / year
…contracts. | Serves as technical representative for negotiations, administration, and monitoring of engineering and construction contracts. | As a project manager, the incumbent directs,…
Added 1 hour ago
VB
Management and Program Analyst
Veterans Benefits Administration
Washington, DC · Denver, CO · Seattle, WA · Nashville, TN · Saint Paul, MN
- $107,446 to $139,684 USD / year
…Service business systems. Works as a team leader and senior program manager, to lead and mentor project managers in developing, revising and implementing large Compensation Service…
Added 1 hour ago
Senior Cost Manager / Quantity Surveyor - Industrial and Maritime
Turner & Townsend
Baltimore, MD
Turner & Townsend is seeking an experienced Senior Cost Manager and/or Quantity Surveyor to support the delivery of a major industrial construction program in the Baltimore, Maryland area.…
Added 1 hour ago
VH
Medical Supply Technician (Sterile Processing) - Quality Assurance
Veterans Health Administration
Amarillo, TX
- $54,727 to $71,147 USD / year
…Devices (RMD). This includes following the use of bacteriological controls, principles and methods of sterilization, packaging, and assembly of simple to more complex items for therapeutic…

Expeditors

Transcon Manager

Laredo, TX, United States

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Job details

Posting language: English
Posted: Nov 3, 2026

Original job description

Company Description

“We’re not in the shipping business; we’re in the information business” -Peter Rose, Expeditors Founder

Global supply chain management is what we do, but at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics.

15,000 trained professionals
250+ locations worldwide
Fortune 500
Globally unified systems

Job Description

Department Manager manage the department and leads the team to achieving flawless operational execution, developing a strong and reliable team infrastructure, technical expertise, knowledgeable and promotable personnel while constantly driving efficiency, profitability and growth contributing our Vision and Mission Statement, making our promise real to all our employees and customers. Key Deliverables

•Proactively monitor key metrics to achieve expected results, department excellence above 90%:

People - Total Commitment to Employee Satisfaction & Development.

Timely & Valuable Performance Reviews every 12 months and 1:1s every 3 months.
Team members to complete mandatory and 52-hrs. training per year/4.33 per month.

Operational Excellence - Drive Customer Satisfaction through Execution & Transparency.

Operational performance KPI above 90%.
Product OPA Audit Result.

Finance - Relentless Pursuit of Efficiency driving capacity, productivity (Increase SPP & Reduce EPS).

OIBB Growth – 10% increase year over year and Ratio R:E = 2:1 Minimum.
Increase department Shipment Count - 10% year over year.
A/R within terms – 100% of A/R within 30 days of customers’ credit terms.
Reserves - No Reserves (A/R, Provisions, Intercompany).
Reduce EPS (Expense per Shipment).

Customers

Revenue Growth – 10% increase year over year.
5% revenue diversification (New Business).
5% of New Revenue every year (New Logo).
Customer Loyalty – Business reviews every 3 months score 100%.
Customer Meetings – At least 8 face to face meetings per month.
Customer Retention 100%.

Administration and Personnel Management:

Exemplify and Teach Our Culture, Mission and Goals.
Follow the 10 Critical Success Factors and the ‘What’s expected of a Manager’ guidelines.
Servant Leadership mindset. Use team feedback to adapt and maximize the leadership capacities.
Ensure that department is properly staffed, structured and organized and interview regularly.
Ensure all needs and tools required are available for the Department to be successful in all areas.
Support your team and help them develop their careers through to the next level of account management or other positions within Expeditors.
Engage with team members daily, conduct check-in meetings regularly assisting them with ongoing feedback, coaching and mentoring.
Be visionary as it relates to managing staff, processes and tools to be able to handle volume spikes, growth locally or supporting other branches.
Define and establish a structure to cover operational needs of the dept., considering future growth.
Own your self-development. Prepare, follow-up and execute on your personal development goals.
Build healthy cross-functional relationship and work environment, promote team spirit and cohesiveness in the department.
Ensure that company controls, policies, procedures, processes are understood and complied with.
Support all Employee Satisfaction initiatives.
Manage capacity and resource needs for the department.
Define, execute and update department TBP, goals, drive execution and monitor the progress.

Operations Key Responsibilities:

•Effectively manage and monitor service execution within the Transcon department, leading and assisting our relentless pursuit of efficiency and operational excellence:

Performance Management: Ensure oversight, including self-assessments and daily, weekly and monthly performance monitoring so that issues (root cause) are resolved proactively.
Exception Management: Review all exceptions to drive efficiency internally (controlled) and through interacting with our customers (uncontrolled).
Map and understand department process flow, constantly looking for areas to improve efficiency to offer customers better cycle times, service while improving margins.
Actively participate in the optimization of systems and tools and continuously improve the efficiency, productivity and quality of the service.
Make certain that client specific instructions are understood at the desk level to properly process shipments and invoices. Maintain SOPs updated for all customers.
Ensure proper use of all Expeditor systems and tools, especially ETMS, CRM, Transcon workflow, etc. Make certain that files are logged correctly and timely with proper codes, trace types and events.
Ensure that all correspondence within business unit is handled timely and professionally.
Build and maintaining strong relationships with service providers and customers.
Manage service provider program, ensuring high-level operational efficiency and complete evaluation of service providers, as necessary.
Stay current with developments and changes in regulations or company offerings and educate staff.
Escalate issues to Department Manager and Branch Operations Manager timely when needed.

Sales, Marketing and Growth:

Define business development strategy to ensure existing customer revenue growth.
Active involvement with sales, customer retention and development, and account management globally to maintain and develop relationships with existing and new customers.
Drive Product Pipeline to achieve Net Revenue Growth goals (10% increase year over year).
Support Project Manager Operations, T&I, and account management teams to make certain that customer requirements are both understood and properly Transitioned and implemented.
Respond to requests for proposal, quotation or information timely and with market competitive pricing matching the scope of service required by the customer.
Actively participate in customer visits and calls and ensure that they are documented in CRM.
Prepare effective customer presentations and updates.
Active involvement and Collaboration with Corridor Business Development Mgr. and Sales teams.

Finance Excellence:

Comply with all our policies, including the credit policy.
Monitor the Daily Branch Revenue report (Daily) to identify and correct errors timely.
Ensure that all files are timely and correctly billed.
Review department P&L monthly and understand department’s net revenue and expenses incurred.
Review and manage department profitability at the customer and file level.
Manage and ensure that all billed not paid and paid not billed items are properly handle and closed.
Support with the team when necessary to solve customer A/R and communicate with customers regarding either late payments or invoice discrepancies.
Participate on the preparation of the yearly budget and manage the efforts towards meeting budget.
Ensure Department operates in compliance with all Finance Policies, including but not limited to: Timely Invoicing, Revenue Recognition, Accounting Do’s and Don’ts, Credit, etc.

Compliance:

Ensure full adherence to all applicable Transcon and transportation regulations, maintaining the highest compliance standards.
Serve as a role model for integrity by consistently following company policies and promoting a culture of accountability.
Communicate policies and regulatory requirements to ensure team understanding and compliance.

Security, Health and Safety:

Immediatel notify the Branch’s Health and Safety representative any unsafe condition that could put employees at risk in the workplace as well as any incident or accident.

Qualifications

To excel in this role, candidates should possess the following education, experience, and competencies: Education & Experience

Bachelor’s degree in Business Administration, Supply Chain Management, Logistics, or a related field (or equivalent combination of education and experience).
4+ years of experience in logistics, supply chain, or transportation operations, required.
2+ years of experience in domestic transportation, preferred.
3+ year of supervisory experience, required.
1+ year of Operations Manager experience, preferred.
Proven success in business development, customer engagement, and strategic relationship management.
Strong leadership skills, and developing high-performing teams, prioritizing employee satisfaction.
Solid business acumen, including P&L management, commercial decision-making. Strong focus in customer satisfaction.
Highly organized and Strategic planning.
Leading change.
Excellent analytical, project management, process improvement, and problem-solving capabilities.
Strong influencing and communication skills.
Advanced proficiency in Microsoft Office applications and business systems.
Process-oriented and commitment to continuous improvement.
Results-driven, with a track record of meeting and exceeding performance targets.
Excellent negotiation skills and ability to build long-term partnerships.
Strong interpersonal and communication abilities, including written, verbal, and presentation.
English and Spanish fluency.

Additional Information All your information will be kept confidential according to EEO guidelines.

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More about this job

Skills

Customer service
Personnel management
Leadership
Coaching
Monitor customer service
Performance management
ETMS
Workflow
Sales
Presentation skills
Collaboration
Communicate with customers
Regulatory compliance
Health and safety
Supply chain management
Logistics
Prioritization
Decision making
Strategic planning
Project management
Process improvement
Problem solving
Communication skills
Microsoft Office
Negotiation

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