Technology Specialist - AI Ambassador

Company Description We take care of our employees, and they take care of our customers! Become a member of a global community! The international logistics industry is an integral piece of the global trade puzzle; we make the world go round. Global supply chain management is what we do, and at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics. Expeditors is a global logistics company headquartered in Seattle, Washington. As a Fortune 500 company, we employ over 19,000 trained professionals in a worldwide network of over 350+ locations across six continents. Expeditors satisfies the increasingly sophisticated needs of international trade through customized solutions and seamless, integrated information systems. Our Mission We recruit, train, and retain the very best logistics and technical experts the world over. We love to promote from within - more than 50 percent of our employees have been at Expeditors for five years or more. Our high retention rate is influenced by a unique compensation program for positions that are more than just jobs - they're chances to grow, do what you love and build a career with us!

Job Description

Position Overview

Are you someone who constantly asks "Why do we do it this way?" and "How can we do it better?" As a Technology Specialist, you'll work alongside operational teams to understand how the business functions and identify opportunities to improve processes through automation, AI, and technology solutions. You'll gain hands-on experience supporting business operations while helping drive innovation across a global logistics organization. This role is ideal for someone who is naturally curious, enjoys solving problems, and wants to make a measurable impact by improving the way work gets done. What You'll Do

• Learn the operations, processes, and customer requirements of assigned departments.
• Support business improvement initiatives and operational projects.
• Identify opportunities to streamline processes, eliminate inefficiencies, and improve productivity.
• Develop solutions using tools such as Power Automate, Power Query, SharePoint, Excel VBA, Microsoft Copilot, and AI technologies.
• Research and evaluate emerging technologies that can create business value.
• Collaborate with leaders and stakeholders to recommend and implement improvements.
• Present ideas, insights, and solutions that support operational excellence.

Why Join Us? This role offers the opportunity to learn how a global logistics business operates while gaining experience in automation, AI, and process improvement. You'll receive mentorship, structured development, and exposure to leaders across the business while helping shape smarter ways of working.

Qualifications

What We're Looking For

• Bachelors Degree or equivalent work experience relevant to the position
• Naturally curious and inclined to ask, "Why?" and "How can we do this better?"
• Strong analytical and problem-solving skills.
• Interest in and experience with technology, AI, automation, and business operations.
• Ability to take initiative and think independently.
• Strong communication and relationship-building skills.
• Open to feedback, coaching, and continuous development.
• Organized, detail-oriented, and adaptable.

Additional Information

Expeditors offers excellent benefits:

• Paid Vacation (first year prorated based off month of hire then eligible for 15 days)
• Annual Paid Holidays (10)
• Potential Flexible Days (2)
• Paid Sick Time (accrual rate of 1 hour of sick time per 30 hours paid, unused rolls over)
• 401(k) Retirement Savings Plan with employer match (Pre-Tax or Roth)
• Employee Stock Purchase Plan (ESPP)
• Medical, Prescription Drug, Dental & Vision Coverage
• Health Savings Account (HSA)
• Life and Disability Insurance
• Paid Parental Leave (additional eligibility criteria)
• Dependent Care Flexible Spending Account (DC FSA)
• Employee Assistance Program (EAP)
• Training and Personnel Development Program