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Expeditors

Project Manager

Milpitas, CA, United States

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Job details

Posting language: English
Posted: Nov 5, 2026

Original job description

Company Description “We’re not in the shipping business; we’re in the information business” -Peter Rose, Expeditors Founder We take care of our employees, and they take care of our customers! Become a member of a global community! The international logistics industry is an integral piece of the global trade puzzle; we make the world go round. Global supply chain management is what we do, and at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics. Expeditors is a global logistics company headquartered in Seattle, Washington. As a Fortune 500 company, we employ over 19,000 trained professionals in a worldwide network of over 350+ locations across six continents. Expeditors satisfies the increasingly sophisticated needs of international trade through customized solutions and seamless, integrated information systems. Our Mission We recruit, train, and retain the very best logistics and technical experts the world over. We love to promote from within - more than 50 percent of our employees have been at Expeditors for five years or more. Our high retention rate is influenced by a unique compensation program for positions that are more than just jobs - they're chances to grow, do what you love and build a career with us! www.expeditors.com

Job Description

Project Management

Lead SAP EWM implementation and enhancement projects
Manage project scope, timelines, budgets, milestones, and resources
Coordinate system integration testing and user acceptance testing
Develop and manage go-live readiness plans
Lead hypercare and post-go-live stabilization
Identify project risks, dependencies, and resource constraints
Escalate issues that could affect implementation timelines or operational readiness
Manage multiple priorities across operational and technical workstreams

System and Operational Integration

Coordinate integration between SAP EWM, SAP ECC or S/4HANA, Transportation Management, and external systems
Support integration with warehouse control systems, material flow systems, scanners, automation, and EDI
Translate warehouse and customer requirements into system solutions
Validate that proposed solutions support actual Distribution workflows
Coordinate configuration, testing, deployment, and operational validation
Ensure system transactions align with physical warehouse processes
Support new-site launches and network optimization initiatives

Testing and Implementation

Develop structured SIT and UAT plans
Coordinate test scenarios and required test data
Assign testing responsibilities across operational and technical teams
Track defects, corrective actions, and retesting
Confirm operational readiness before system deployment
Coordinate cutover planning and go-live activities
Monitor system and operational performance during hypercare
Ensure unresolved issues have clear owners and target completion dates

Issue Management and Continuous Improvement

Triage ongoing system and operational issues
Coordinate root-cause analysis and corrective actions
Maintain project risk, issue, and decision logs
Identify recurring system or process failures
Recommend system enhancements and process improvements
Support post-go-live optimization
Evaluate opportunities to improve accuracy, productivity, visibility, and system integrity

Documentation and Training

Develop project plans, process maps, SOPs, and operational work instructions
Create system training materials for warehouse and customer service teams
Coordinate end-user training before implementation
Document system requirements, testing outcomes, decisions, and process changes
Maintain version control for project and training documentation
Ensure the operation understands new processes before go-live
Support cross-training and knowledge transfer to operational teams

Communication and Stakeholder Management

Serve as the primary project coordination point for EWM initiatives
Coordinate priorities among Expeditors Distribution, IT, warehouse operations, and external partners
Conduct regular project-status meetings
Provide timely updates regarding timelines, risks, testing, system defects, and readiness
Escalate decisions or resource needs requiring leadership support
Maintain clear accountability for deliverables and action items
Ensure operational concerns are represented during system design and implementation

MUST BE LOCAL

Qualifications

Knowledge:

Knowledge of customer relationship management software programs.
Inventory management, budgeting, and accounting knowledge is required.
Expeditors company policies and procedures knowledge.
A good understanding of Expeditors’ products, services and systems.
Strong market and competition knowledge.

Skills:

Effective interpersonal skills, including proven abilities to listen, comprehend, effectively communicate clearly and concisely to obtain positive results.
Good Microsoft Office skills (Excel, Word etc.).
Requires direct warehouse-related experience in customer service, with management skills such as planning, supervising, controlling, organizing and staffing. Communication skills are necessary to establish effective working relationships.

Behaviors:

Self-reflecting and open to feedback.
Initiative and ability to work in autonomy.
Role model of integrity and pride for all employees.
Proven leadership attitude and background.
Meet company standards of 52 hours training per year, including as needed management/leadership training.

Technical Skills

Strong understanding of software development principles.
Experience with automation platforms such as Power Automate.
Experience with Microsoft Copilot and M365 technologies.
Familiarity with data structures, APIs, integrations, and system architecture.
Basic understanding of AI, machine learning, LLMs, and prompt engineering.
Ability to troubleshoot technical issues independently.

Business Skills

Strong analytical and problem-solving abilities.
Ability to understand complex operational processes.
Experience translating business requirements into technical solutions.
Excellent communication and stakeholder management skills.

Preferred Qualifications

Experience developing automations, applications, or digital solutions.
Experience leading cross-functional projects.
Experience working in operations, logistics, finance, or enterprise shared services environments.
Certifications in Microsoft Power Platform, Azure AI, Microsoft Copilot, or related technologies.

Additional Information Expected base salary: $70,304.00 Eligible for bonus

Expeditors offers excellent benefits:

Paid Vacation (first year prorated based off month of hire then eligible for 15 days)
Holidays (10)
Flexible Days (2)
Paid Sick Time (accrual rate of 1 hour of sick time per 30 hours paid)
401(k) Retirement Savings Plan with employer match
Employee Stock Purchase Plan (ESPP)
Medical, Prescription Drug, Dental & Vision Coverage
Health Savings Account (HSA)
Life and Disability Insurance
Paid Parental Leave (additional eligibility criteria)
Dependent Care Flexible Spending Account (DC FSA)
Commuter Benefit
Employee Assistance Program (EAP)
Learning & Development Program
Educational Assistance and Reimbursement

All your information will be kept confidential according to EEO Guidelines.

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More about this job

Skills

Project management
SAP
ICT system integration
SAP S/4HANA
Control systems
EDI
Process improvement
Root cause analysis
Documentation
Customer service
Communication skills
Stakeholder management
Warehouse operations
Leadership
Inventory management
Budget management
Interpersonal skills
Microsoft Office
Microsoft Excel
Microsoft Word
Software development
Microsoft Power Automate
Microsoft 365
Machine learning
Troubleshoot
Problem solving
Logistics
Microsoft Power Platform
Microsoft Azure

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