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Expeditors

Manager, Global Technology - Americas Capabilities

Bellevue, WA, United States

Additional Information Compensation and Benefits Base Salary: $164,000 - $246,000 (The salary range provided is based on the Greater Seattle area.

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Job details

Pay: Additional Information Compensation and Benefits Base Salary: $164,000 - $246,000 (The salary range provided is based on the Greater Seattle area.
Working hours: 40 hours per week
Posting language: English
Posted: Nov 5, 2026

Original job description

Company Description “We’re not in the shipping business; we’re in the information business” -Peter Rose, Expeditors Founder Global supply chain management is what we do, but at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics.

18,000 trained professionals
350+ locations worldwide across 60+ countries
Fortune 500
Globally unified systems

Job Description

Why This Role Matters As Manager, you will own measurable business and operational outcomes for technology capabilities supporting the Americas region, including Resolution Management, Post Entry Management, and GNS & Inbond Workflows. You will lead modernization efforts, reduce technology complexity, drive adoption of agentic AI development practices, and ensure the delivery of reliable, scalable solutions that create measurable value fo stakeholders. Team and Technology You will lead a geographically distributed engineering team spanning multiple countries, offices, and time zones. The team is responsible for the ongoing evolution of business-critical technology capabilities, with a focus on modernization, enterprise alignment, automation, operational excellence, and AI-assisted development practices. You will partner closely with engineering, architecture, product, security, operations, infrastructure teams, and business stakeholders across the organization. What Success Looks Like

Owned capabilities consistently deliver measurable value to Americas stakeholders.
Capabilities become more reliable, efficient, automated, and easier to support.
Legacy complexity is reduced through modernization, consolidation, transition, or retirement.
Agentic development practices are established within the team, and multiple agentic features are delivered to production with measurable business or operational outcomes.

Key Areas of Impact Coaching for Growth

Lead and develop a geographically distributed engineering team, fostering accountability, collaboration, continuous learning, and career growth.
Drive hiring, onboarding, coaching, and knowledge-sharing practices that strengthen team capability and long-term success.

Delivering on Commitments

Own delivery outcomes for Americas technology capabilities, ensuring reliable execution, operational excellence, and measurable business value.
Modernize and evolve assigned capabilities while reducing operational friction, legacy dependencies, and technology complexity.

Hiring and Retaining Excellence

Build and retain a high-performing engineering team through effective hiring, development, and succession planning practices.
Foster a culture of continuous learning, cross-training, and employee engagement across distributed teams.

Technical Depth and Delivery

Provide technical leadership, stay engaged through design and code reviews, and ensure the team's solutions align with Global Technology Engineering Principles, enterprise standards, architectural direction, and business objectives.
Drive adoption of AI-assisted development practices and engineering excellence across the software delivery lifecycle.

Architectural Scale

Lead modernization, enterprise alignment, transition, and retirement strategies for current and future technology capabilities.
Drive delivery of agentic capabilities with appropriate guardrails, human oversight, evaluation, and measurable business outcomes.

Team Collaboration Scale

Partner across engineering, architecture, product, operations, infrastructure, and business teams to align priorities and improve delivery outcomes.
Resolve dependencies and obstacles while promoting shared ownership, transparency, and effective cross-functional execution.

Influence and Advocacy

Communicate plans, progress, risks, and outcomes with stakeholders while fostering trust and collaboration across teams.
Champion modernization, operational excellence, and adoption of emerging technologies that improve customer and business outcomes.

Scope of Vision

Translate organizational priorities into actionable goals, roadmaps, and execution plans for assigned capabilities.
Identify opportunities to improve team effectiveness, customer experience, operational performance, and business value delivery.

Scale of Business Understanding and Impact

Own measurable business and operational outcomes for Americas technology capabilities, including Resolution Management, Post Entry Management, and GNS & Inbound Workflows.
Align capability strategy and engineering investments with stakeholder needs, business priorities, and long-term organizational objectives.

This position is on-site and may reside at any Expeditors location within the United States based on availability. Candidates must be located near or willing to relocate to an approved Expeditors office location. Relocation assistance is not offered for this position.

Qualifications

Qualifications for Success Required

Bachelor’s degree in Computer Science, Information Systems, Engineering, Business, or a related field, or equivalent combination of education and experience.
Experience in software engineering, technology delivery, or a related technical discipline, including direct people management experience.
Experience delivering and supporting business-critical applications or workflow-based capabilities.
Experience modernizing applications, managing technical debt and operational risk, and transitioning legacy technologies.
Experience leading teams across multiple locations or time zones.
Experience defining and measuring business or operational outcomes delivered through technology.
Experience leading technology teams, technical initiatives, products, platforms, or services.
Experience leading delivery of AI or automation capabilities into production.
Strong leadership, communication, stakeholder management, planning, problem-solving, and organizational skills.

Preferred

Experience leading delivery of agentic AI capabilities, including tool use, orchestration, human-in-the-loop approval, evaluation, and auditability.
Experience driving adoption of AI-assisted development practices across an engineering team.
Experience with Agentic AI development processes and practices.
Knowledge of freight forwarding, logistics, or Americas business workflows.
Experience supporting accounting, customs, transportation, logistics, or comparable operational capabilities.
Experience with workflow automation, enterprise integrations, APIs, or distributed applications.
Experience supporting and modernizing solutions across multiple programming languages, frameworks, databases, cloud technologies, and deployment models.
Relevant certifications in agile delivery, IT service management, cloud architecture, AI, or customs and trade compliance.

Applicants are required to be eligible to lawfully work in the U.S. immediately; employer will not transfer or sponsor applicants for U.S. work authorization (such as an H-1B visa) for this opportunity. Additional Information Compensation and Benefits Base Salary: $164,000 - $246,000 (The salary range provided is based on the Greater Seattle area. Compensation for candidates based in other U.S. locations may vary based on geographic location.)

Benefits: Expeditors offers competitive benefits to all full-time employees including:

Paid vacation
Holidays (10)
Flexible Days (2)
Paid Sick Time (accrual rate of 1 hour of sick time per 30 hours paid)
401(k) Retirement Savings Plan with employer match
Employee Stock Purchase Plan (ESPP)
Medical, Prescription Drug, Dental & Vision Coverage
Health Savings Account (HSA)
Life and Disability Insurance
Paid Parental Leave (additional eligibility criteria)
Dependent Care Flexible Spending Account (DC FSA)
Commuter Benefit
Employee Assistance Program (EAP)
Training and Personnel Development Program
Educational Assistance and Reimbursement
Position is full time (40 hours per week) Monday through Friday

All your information will be kept confidential according to EEO guidelines. Maryland Applicants: Employers may not require or demand a polygraph or similar test as a condition of employment, prospective employment, or continued employment. Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

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More about this job

Skills

Coaching
Leadership
Engineering principles
Customer experience
Computer science
Team leadership
Workflow
Communication skills
Stakeholder management
Problem solving
Organizational skills
Logistics
Programming languages
Cloud technologies
IT service management
Regulatory compliance

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