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Senior Program Manager, Operations (Wastewater)
Massachusetts Water Resources Authority
Chelsea, MA
Manages the department's safety programs, maximizing employee involvement, supporting the Authority-wide safety program, and making inspections. Acts as liaison to the Manager, Occupational…
Added just now
CS
OPERATIONS & FACILITIES MANAGER: Catholic High School
Catholic Schools in the Archdiocese of New York
Staten Island, NY
- $80,000 to $100,000 USD / year
The Operations & Facilities Manager is responsible for the effective management of the physical plant, facilities, safety, security, maintenance, grounds, and day-to-day operational needs…
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JR2987 - Advisor – Validations & Loan Acquisition Products
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Added 1 min ago
Home Health Physical Therapist Manager
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…or Occupational Therapist (OT) to fill the position of Rehab Manager in our Raleigh, NC office. As Rehab Manager you will lead the field staff in providing superior quality client service,…
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Venice, FL
Develop culinary training programs for food production employees and serve as a culinary resource to promote quality food services. Ensure SSAfety training(s) completed with all staff upon…
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Haul Truck Driver - Forsyth GA
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RN Manager- Virtual Care
SYSTEM West Virginia University Health System
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The Manager, Virtual Care will oversee and help expand the virtual care program. They will be responsible for the strategic planning, implementation, and management of virtual care…
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Grants Management Officer (Temporary)
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Remote, United States
- $90,000 to $95,000 USD / year
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Senior Business Continuity Specialist
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Work with the Manager of the Business Continuity Program to implement, coordinate, and manage all aspects of the Program.
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Office Custodial Technician
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…damaged fixtures, or other facility concerns to the Facilities Manager or…
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Procurement & Facilities Manager
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Industrial Electrician
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Real growth paths: Foreman → Project Manager → Branch Manager. We promote from within and mean it.
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Licensed Electrician
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…troubleshooting, large conduit and wire pulls, motor controls, 480V systems, transformers, and working within industrial environments, who can contribute effectively from day…
Added 4 mins ago
Licensed Electrician
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…troubleshooting, large conduit and wire pulls, motor controls, 480V systems, transformers, and working within industrial environments, who can contribute effectively from day…
Added 4 mins ago
Director of Maintenance
at Marriott
Philadelphia, PA
Manage preventive maintenance programs for guest rooms, public areas, building systems, and equipment.
Added 4 mins ago
Event Manager
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The Event Manager is responsible for representing the company to customers and supervises the coordination and planning for assigned group catering and events.
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Production Program Manager, NPI
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The Production Program Manager will play a critical role in new product introduction (NPI) and continuous improvement projects for advanced defense technologies. This position requires…
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Acute Care RN-Medical Surgical Registered Nurse
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…Western Illinois. But when it comes to clinical capabilities and quality, we exceed those geographical limits. We have earned distinction as a two-time national Top 15 Health System, and…
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Facility Coordinator - M-F 8am-5:30pm
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- $18.25 to $24 USD / hour
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Manager, Healthcare Services
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Registered Nurse Team Lead, Primary Care Clinic
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Assist in meeting Quality and Payer Incentive program goals.
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Design & Service Center Manager - Signet Jewelers - Woodfield Road
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The DSC Manager is responsible for a continuous workflow through the DSC by implementing strategic production plans. Responsible for the maintenance, organization, cleanliness, and safety…

Expeditors

Air Export Agent

Peabody, MA, United States

$18 to $26 USD / hour

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Job details

Pay: $18 to $26 USD / hour
Posting language: English
Posted: Nov 5, 2026

Original job description

Company Description We take care of our employees, and they take care of our customers! Become a member of a global community! The international logistics industry is an integral piece of the global trade puzzle; we make the world go round. Global supply chain management is what we do, and at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics. Expeditors is a global logistics company headquartered in Seattle, Washington. As a Fortune 500 company, we employ over 19,000 trained professionals in a worldwide network of over 350+ locations across six continents. Expeditors satisfies the increasingly sophisticated needs of international trade through customized solutions and seamless, integrated information systems. Our Mission We recruit, train, and retain the very best logistics and technical experts the world over. We love to promote from within - more than 50 percent of our employees have been at Expeditors for five years or more. Our high retention rate is influenced by a unique compensation program for positions that are more than just jobs - they're chances to grow, do what you love and build a career with us!

Job Description

Scope of Position:

Receive documents
Prepare shipments
Route shipments
Manage freight receipt
Process shipments
Monitor/Track shipments
Manage your desk to customer and company KPI’s
Timely reply to all emails
Complete 52 hrs of training credit per year
Timely problem solving/resolution
Any functions deemed necessary by supervisor or manager
Develop friendly and professional relationships with customers
Training peers as needed
Action miscellaneous accounting items that pertain to assigned accounts
Send shipment alerts to all customers and keep them updated on the progress of their shipments
Must comply with Expeditors and Govt regulations/policies
Must maintain and preserve company culture
Must display a willingness to work in a team environment

Physical Demands

Use of standard office equipment - computer with keyboard and mouse, phone, fax/copy/scan machine, etc.
Write with pencil/pen/marker
Functions performed primarily while seated at desk

Expeditors Key Performance Expectations

Exceptional Customer Service:

Exceeds customer expectations by anticipating, understanding and meeting needs. Is proactive and when issues arise, is timely and resolute in solving problems, including escalating to management when necessary. Builds rapport and exhibits empathy during interactions, and consistently strives to improve customer satisfaction with customers.

Job Execution:

Consistently completes quality work that matches job expectations. Is committed to operational excellence and continuous improvement for own job function and across the network. All activities are compliant with company policies/procedures and code of business conduct and with government regulations.

Reliability:

Consistently meets deadlines. Is punctual and can be relied on for planning purposes. Is organized, manages own time effectively and can prioritize.

Collaboration:

Displays a willingness to accomplish not only his/her own job responsibilities without the need for constant prodding but is willing, without request, to aid and assist others to the benefit of the company and/or customers. Works in harmony with superiors and fellow workers without incident or delay.

Communication:

Effectively listens to others and communicates (verbal and written) in a professional manner, both internally and externally. Provides relevant and timely information to co-workers, customers and service providers. Answers phone calls and responds to voicemails, emails and other communication according to Expeditors' standards.

Culture:

Exhibits and promotes the company’s 10 cultural attributes: Appearance, Attitude, Confidence, Curiosity, Excellence, Integrity, Pride, Resolute, Sense of Humor, and Visionary.

Personal Growth and Development:

Participates in training within the company’s guidelines, completing at least 52 hours of relevant training per year. Completes required training in a timely manner with minimal reminders. Pursues professional development goals for self, including participating in a development plan as appropriate.

Product Agent Job-Specific Performance Expectations

Timely and Accurate Shipment Processing

Ensures smooth and timely freight process flow according to Expeditors' operational procedures. Follows customer's standard operating procedures and proactively notifies customers of any issues. Consistently meets KPI standards, as per company's procedures.

Timely and Accurate Data Entry

Ensures accurate and timely data entry into our operational systems according to Expeditors' operational procedures and customer requirements. Monitors exception reports for quick data integrity resolution.

Timely and Accurate Billing and Accounting

Invoices customers the expected charges timely and accurately and according to Expeditors and customer requirements. Properly provisions service provider charges to avoid reserves. Follows proper credit approval processes in order to minimize risk and protect the company.

Qualifications

Global logistics industry knowledge
Good computer skills (e.g., MS Excel, MS Word)
Fluent in English

Additional Information

Expeditors offers excellent benefits:

Paid Vacation, Holiday, Sick Time
Health Plan: Medical
Life Insurance
Employee Stock Purchase Plan
Training and Personnel Development Program
Growth opportunities within the company
Employee Referral Program Bonus
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

• Base Pay Range: $18 - $26 per hour, based on experience

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