Jobs in the United States

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Added 1 min ago
Clinical Informatics Specialist 2
Inova
Falls Church, VA
…emergency department, continuing medical education programs, in-service…
Added 1 min ago
LDA Support Operations and Site Reliability Professional (Level 1-4), Department of Technology Solutions - UT System Administration
University of Tennessee
Knoxville, TN
The Support, Operations & Site Reliability Professional - IT Professional provides advanced functional and technical support for the University’s Enterprise Resource Planning (ERP)…
Added 1 min ago
HN
Customer Support Specialist - IT
Hampton-Newport News Community Services Board
Hampton, VA
- Up to $42,542 USD / year
This position plays an important role in supporting daily IT operations by responding to service requests, resolving technical challenges, and ensuring employees have access to the…
Added 3 mins ago
Travel Youth Care Worker
MVM, Inc.
Phoenix, AZ
Service, Support, Success are the pillars upon which MVM’s founders built the company, and they continue to serve as MVM’s core values. Along with our uncompromising insistence on integrity…
Added 3 mins ago
Regional Sales Development Representative
kronesinc
WI
…that each customer receives the best quality in product and…
Added 3 mins ago
Data Center Technician, DCC Communities
Amazon Data Services, Inc.
Canton, MS
…issues, and responding to operational incidents that impact service availability, escalating to senior technicians and management as…
Added 3 mins ago
Data Center Technician, DCC Communities
Amazon Data Services, Inc.
Canton, MS
…issues, and responding to operational incidents that impact service availability, escalating to senior technicians and management as…
Added 3 mins ago
Data Center Technician, DCC Communities
Amazon Data Services, Inc.
Canton, MS
…issues, and responding to operational incidents that impact service availability, escalating to senior technicians and management as…
Added 5 mins ago
Associate or Experienced Aerospace Systems Safety Engineer
The Boeing Company
Berkeley, MO
Our teams are currently hiring for a broad range of experience levels including Associate (Level 2) or Experienced (Level 3) Aircraft Safety Engineers.
Added 5 mins ago
Field Remarketing Representative
Bridgecrest Credit Company, LLC
1381 S Pennsylvania Ave Morrisville, PA
…finance receivables for DriveTime and other third parties. We service auto loans across a wide credit spectrum with the intent of creating a strong path to vehicle ownership for our…
Added 5 mins ago
Cosmetic Associate - Mitigation/Glass
DriveTime Car Sales, LLC
5000 South Fwy Fort Worth, TX
Review and communicate all issues with the appropriate Cosmetic Associate, Reconditioning Manager and ICGM
Added 5 mins ago
Automotive Detailer
DriveTime Car Sales, LLC
5253 126th Ave N Clearwater, FL
Must be able to communicate in English to ensure effective performance of the position in a safety-sensitive/technical environment.
Added 5 mins ago
Automotive Detailer
DriveTime Car Sales, LLC
1381 S Pennsylvania Ave Morrisville, PA
Must be able to communicate in English to ensure effective performance of the position in a safety-sensitive/technical environment.
Added 5 mins ago
Automotive Detailer
DriveTime Car Sales, LLC
3000 Walter Way Stockbridge, GA
Must be able to communicate in English to ensure effective performance of the position in a safety-sensitive/technical environment.
Added 5 mins ago
Automotive Detailer
DriveTime Car Sales, LLC
6535 Winchester Rd Memphis, TN
Must be able to communicate in English to ensure effective performance of the position in a safety-sensitive/technical environment.
Added 5 mins ago
Sr Non-Invasive Cardiac Tech The Woodlands
Memorial Hermann Medical Group
United States
Education: Associate's degree in Allied Health Sciences or the equivalent combination of training and experience as a Cardiology Technician and completion of the Basic Arrhythmia Course
Added 6 mins ago
Building Automation Service Specialist II
Harris Mountain West, LLC (Ogden)
Salt Lake City, UT
Repair or service heating, ventilating, and air conditioning (HVAC) control systems to improve efficiency or operational performance.
Added 7 mins ago
Desktop Support Representative II
Calista Brice LLC
Fairbanks, AK
As the Desktop Support Representative II, you will work onsite in Fairbanks, Alaska, and provide intermediate-level technical support to Calista Brice end users by independently…
Added 8 mins ago
FF
Maintenance Shift Lead
Furmano Foods Inc
Northumberland, PA
- $28.92 to $32.43 USD / hour
…lasting impact while contributing to a culture of quality, service, and sustainability. Position Summary: This position provides the leadership for the Maintenance group in leading small…
Added 8 mins ago
FF
Electro-Mechanical Technician
Furmano Foods Inc
Northumberland, PA
- Up to $31.26 USD / hour
Added 8 mins ago
CC
MRI Technologist I - Full Time /Day (40 hours weekly) - Concord Health Center
Christiana Care Health System
Chadds Ford, PA
- Full-time
Added 8 mins ago
Service Desk Analyst I
Yuhaaviatam of San Manuel Nation
Highland, CA
Under the supervision of the Supervisor, IT Operations, the Service Desk Analyst I shall ensure proper computer operation so that end users can accomplish business tasks. This includes…
Added 8 mins ago
Patient Engagement Associate Ob-Gyn Outpatient Call Center
Penn Medicine
Radnor, PA
The Patient Engagement Associate is a contact center-based customer service position supporting Penn Medicine practices, affiliated physicians, and other program services. The position…
Added 8 mins ago
Education Program Specialist
Veterans Affairs, Veterans Health Administration
Coatesville, PA
Added 9 mins ago
Inside Sales Associate
Catalent
Malvern, PA
We have an opportunity for an Inside Sales Associate to join our team and support Catalent’s Specialty business. In this role, you will help pharmaceutical and biotechnology companies…

Expedient

Entry-Level IT Support Associate (F)

Phoenix, AZ, United States

$37,000 to $41,000 USD / year

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Job details

Pay: $37,000 to $41,000 USD / year
Posting language: English
Posted: Oct 9, 2026

Original job description

Expedient is hiring an entry-level opportunity that offers a fast-track to learning, promotion and career growth. The IT Support Associate, in our Phoenix, AZ data center, will join the Operations Support Center (OSC) team and will receive fully paid training (including industry certs) and hands-on experience with a variety of technical platforms including virtualization technology, networking, data protection, Windows, disaster recovery, Linux/Unix and infrastructure.

If you are looking for an opportunity to gain valuable technical on-the-job training and experience and kick-start your IT career, you may be the perfect candidate for this role.

Expedient provides multi-cloud platforms, offers hosting and cyber security, and data center infrastructure as a service (IaaS) solutions to its clients. For more information about our cloud technology and solutions, please visit us at www.expedient.com

Applicants should be able to show some experience with IT and technology; acceptable experience can include self-study, technical school or work experience. However, on-the-job training covers the technology and the business of Expedient as well as learning opportunities regarding basic support requests, monitoring and client service.

The Schedule and Shift Premium: This position operates on a regular schedule of Sunday through Tuesday, alt. Wednesdays from 7 am to 7 pm local time and includes an additional bonus, paid out upon completion of the initial training. Additionally, lunch breaks are fully paid for all IT Support Associates working 12-hour shifts.

Professional Development & Training: Expedient places high value on professional development and education. We will cover the costs up front for our IT Support Associates to obtain relevant technical certifications such as CompTIA, A+, Network + etc. Certain certifications that are higher in difficulty to obtain have attached bonuses for completion.

Rate of Pay: The hourly rate of pay is closely based on your technical experience and knowledge, work experience and/or academic experience. This entry-level role seeks a passionate candidate who is interested in pursuing a career in IT and is willing and able to learn, so any level of experience will be considered. Range of pay of $37,000 - $41,000 per year, paid out hourly, can vary depending on market and shift.

PLEASE NOTE: We are an essential business due to our support of clients in industries such as healthcare, financial services, public utilities and other critical infrastructure. Because this is considered a critical position in the organization, a physical presence, on-site in the data center is required. As a result, every effort is being made to ensure the protection of our employees and our job candidates in the data center.

Responsibilities of the IT Support Associate:

Handle Tier 1 tickets, daily shift walks, routine audits, remote hands requests, etc.
Follow strict security protocols to allow client access requests inside the data center using specific access control criteria
When necessary, enforce security protocols -- for example, if a client requests to remove equipment without prior notification or as per contractual obligation
Follow shipping and receiving procedures to ensure the secure transport of materials to and from the facility
Cover the front desk phone, and conduct physical and virtual security checks
Process and prioritize client and employee technical requests by phone, email or in person
Use the ticketing system to log all requests and activities including documentation of special requests and customizations considered important for future support

Minimum Qualifications of the IT Support Associate:

Industry certification(s) preferred (such as the CCNA, CompTIA A+ or Network+, for example)
A strong passion for a career in IT and/or technology and evidence showing IT experience
Associate degree in a technical discipline or technical equivalent work experience
Previous exposure to or experience in an IT environment
Previous customer-service work experience
Must always be professional and patient, as this is a client-facing role
Excellent written and verbal communication skills
Strong analytical and independent problem-solving skills
Ability to prioritize and manage multiple responsibilities that are time-sensitive
Having a willingness and ability to learn quickly
Must pass pre-employment screens

Physical Tasks/Demands:

Sitting - stationary/seated position during the workday in order to check in visitors
Walking - must be able escort visitors to their equipment; must be able to walk the entire perimeter of the physical plant/data center several times during the shift to conduct hands-on assessments ensuring building safety compliance by checking doors, checking temperature sensors in various areas of the server room/data center
Lifting - frequently lifts lightweight items and occasionally lifts heavy-weight materials such as equipment, parts, computer and server hardware
Dexterity - must be able to lock/unlock security cages, operate security kiosk and print out visitor badges, operate loading dock equipment; must be able to climb and balance oneself on a ladder, must be able to stoop, kneel, crouch, and crawl into tight places to access computer hardware, to conduct safety checks, to move equipment, install equipment, etc. as required

Sponsorship is not provided. Expedient does not engage with third-party recruiting or staffing firms.

WORKING FOR EXPEDIENT We prioritize ongoing education and continuous innovation to remain at the forefront of the information technology landscape. Our commitment to learning is reflected in our comprehensive employee training and tuition reimbursement programs, which are driven by our employees and funded by Expedient 100%. For our full-time employees we offer an exceptional benefits package including three weeks of paid time off annually that increases with tenure plus your birthday off and a health holiday to be used for preventive care. We offer parental leave, top-tier medical, dental, and vision, disability and life insurance, at an affordable rate, wellness engagement opportunities, and a 401(k) with a generous match. We also recognize the importance of a comfortable and convenient work environment. We offer a hybrid work model for many roles, paid parking and other perks.

Expedient is an equal opportunity employer. Qualified applicants will receive fair and equitable consideration for employment without regard to their race, color, religion, national origin, gender, protected veteran status, disability, or any other characteristic protected by law.

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More about this job

Skills

Microsoft Windows
Linux
UNIX
A+
Unload equipment
Shipping and receiving
Front Desk
Documentation
CCNA
Network+
Customer service
Communication skills
Problem solving
Regulatory compliance
Recruitment
Computer technology
Staff training

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