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Added 1 min ago
Manager, Admissions
Pacific Oaks Education Corporation
Pasadena, CA
…master’s, a doctorate, and certificate programs in education, human development, counseling, and related fields, while the Children’s School is internationally recognized for its pioneering…
Added 3 mins ago
Computer Scientist - Senior
Cherokee Federal
Reston, VA
Professional development, training, and certification support
Added 3 mins ago
Simulations Facility Program Manager for Training
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Training Coordinator
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Added 3 mins ago
Marketing Manager
Duke Careers
Durham, NC
At Duke, we celebrate individuality and the unique perspectives each member of our community brings. As the Marketing Manager, Graduate Enrollment, you will play a pivotal role in advancing…
Added 5 mins ago
Physical Therapy Assistant Outpatient
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United States
Identifies and communicates issues related to the working environment to PT/PTA Mentor/ Program Manager
Added 6 mins ago
Senior Manager, Management Consulting
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The Management Consulting Senior Manager is responsible for planning, organizing and developing business for the HR consulting practice. This position is responsible for bringing in…
Added 12 mins ago
Senior Manager - Training & Quality Assurance
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United States
The Senior Manager, Training & Quality Assurance is responsible for new hire training, ongoing learning, knowledge management, and quality assurance across DJCS globally. You will report to…
Added 12 mins ago
National Retail Marketing Manager
Chicago, IL
The National Retail Marketing Manager will lead the development and execution of assigned Retail Connections programming, translating brand strategy, shopper insights and commercial…
Added 12 mins ago
Associate Manager, National Retail Marketing - Modelo
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Added 13 mins ago
Associate Manager, Customer Marketing
Chicago, IL
Support Manager in the development, adaptation, and execution of shopper marketing programs and national campaigns that align with brand strategy and retailer objectives.
Added 13 mins ago
Accounts Payable Manager
The New York Foundling
New York, NY
Oversees the development, review, implementation, and maintenance of Agency policies and procedures governing accounts payable, petty cash, internal cash management, employee expense…
Added 14 mins ago
EW
Program Manager
EXOS Works, LLC
Mason, OH
- $24.04 to $45 USD / hour
We’re looking for a Manager who will play a pivotal role in driving our fitness programs and creating a positive experience for our clients and members. This individual will lead and…
Added 14 mins ago
Financial Center Manager - TN South Region
Fifth Third Bank, National Association
Brentwood, TN
The Financial Center Manager will participate in a comprehensive, customized on-boarding and education program. This includes rotations in Operations, Sales & Service, Lending, Small…
Added 14 mins ago
EH
Global Program Operations Manager
EXOS Human Capital, LLC
Remote, United States
- $80,000 to $110,000 USD / year
Based in our Center of Excellence, the Program Manager partners with regional leadership to establish and scale standards across key platforms and programs-including, but not limited to:…
Added 14 mins ago
07 Manager - MP - Marketing
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Remote, United States
…technology and innovation. At Nilfisk we are a driving force in this development. Being part of Nilfisk means thinking outside of the box, bringing your inspiring ideas to life, sharing the…
Added 15 mins ago
Director I, AP Physics C: Electricity & Magnetism Curriculum and Assessment
College Board
Remote, United States
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Added 15 mins ago
Director, Higher Education Data Strategy & Analytics
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…group with big impact, delivering insights to colleagues across program delivery, product development, and strategic outreach. The team drives clear visibility on student and higher ed…
Added 15 mins ago
Associate Director, AP Music Theory, Curriculum and Assessment
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…staff) collaborates with colleagues across all aspects of the AP Program to develop, manage, and deliver AP’s 43 courses in a wide variety of subject areas. AP® is a rigorous academic…
Added 16 mins ago
Grooming Salon Manager
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…that encourages teamwork, professional growth, and continuous learning and…
Added 17 mins ago
Learning and Development Manager
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As the Manager of Learning and Development, you will lead the City's learning function, owning the strategy, design, and delivery of citywide learning and leadership development programs…
Added 18 mins ago
Diversity Equity and Inclusion Specialist I
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Events: Support execution of events, including learning and development programming, recruiting, company-wide programs and others. This work will include collaboration with internal and…
Added 20 mins ago
Associate Director, DevSecOps Architect
S&P Global
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…are the strategic technology backbone that empowers global development teams through standardized platforms, governance frameworks, and innovative open-source solutions. The team values…
Added 20 mins ago
Change Manager, Customer Experience
S&P Global
Houston, TX
10The Role: Change Manager, Customer Experience
Added 21 mins ago
RN Epic Principal Trainer / Instructional Designer
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Under the leadership of the HIT Instructional Design and Communication Manager, the RN Epic Principal Trainer / Instructional Designer serves as the primary owner of end user education for…

EXOS Human Capital, LLC

Global Program Operations Manager

Remote, United States

$80,000 to $110,000 USD / year

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Job details

Pay: $80,000 to $110,000 USD / year
Experience: 5+ years of experience in program management or a related field
Posting language: English
Posted: Nov 6, 2026

Original job description

Job Summary:

Based in our Center of Excellence, the Program Manager partners with regional leadership to establish and scale standards across key platforms and programs-including, but not limited to: Appointy/Boost, GEX, Pilates Reformer, and Aescape. This role tracks operational performance, drives cross-regional alignment, and leads continuous improvement efforts in a dynamic, and sometimes, ambiguous environment.

Key Responsibilities:

Program Processes & Training:

Design, implement, and maintain scalable operating systems, SOPs, and training resources to equip and guide regional service delivery teams.

Staff Onboarding & Upskilling:

Ensure seamless onboarding for new hires and ongoing development for existing practitioners.

Platform Ownership (Appointy / Boost):

Manage operational health for scheduling platforms, acting as the primary client POC, configuring booking architectures, refining automated communications, and resolving technical bottlenecks.

Class Management Governance:

Oversee lifecycle updates for the Class Management Guide, executing quarterly QA reviews on regional execution and integrating feedback to improve operational support.

Data & Performance Strategy:

Monitor portfolio-wide health metrics - including participation, client retention, and revenue targets - translating data insights into tactical roadmaps for business improvement.

Client KPI Alignment:

Audit program health metrics continuously, proactively adjusting operational strategies to fulfill client contractual commitments and deliverables.

Cross-Functional Leadership:

Partner with Regional Directors and Performance Managers to foster alignment, enforce accountability standards, and drive operational consistency.

Operational Auditing:

Coordinate and support monthly practitioner performance audits to safeguard service quality and compliance.

Qualifications:

Bachelor’s degree or equivalent experience
5+ years of experience in program management or a related field
Current CPR, AED and First Aid certification
Strong problem-solving and decision-making skills, especially in ambiguous situations
Facility operations and vendor management experience
Client stakeholder management experience
Excellent organizational and communication skills
Ability to work collaboratively with cross-functional teams
Proficient in Google Workspace

Per pay transparency requirements, the compensation for this position ranges from $80,000 - $110,000/year. Minimum rates may vary based on local wage laws. Pay is dependent on factors including site location, specialty, certifications and work experience as well as other business needs. Exos offers a comprehensive benefits package for all full time employees (all benefits are subject to eligibility requirements), which includes health insurance, life and disability benefits, 401(k) plan, and paid time off. Additionally, Exos offers a variety of part time benefits (subject to eligibility requirements).

Think you're a good fit? Check out our internships, apply for a job, or send your resume to be considered when a new position opens.

In order to ensure you're communicating with EXOS' team members, and to prevent scams or other suspicious activity, please apply directly through the links below and only respond to @teamexos.com email addresses.

During the recruiting process, EXOS will never ask for your credit card information or request any form of payment from you. If you receive any communication requesting such information or a payment, please immediately contact privacy@teamexos.com.

WHO WE ARE

For nearly 30 years, Exos has been dedicated to getting people ready for the moments that matter by promoting a holistic approach to health. As an elite coaching company, Exos applies its evidence-based methodology to programming designed to unlock the potential in everyone from corporate employees, to elite athletes, military operators, and beyond.

Simply put, we “get you ready” for the moments that matter - whether that’s striving to excel at work, or training for a major athletic event. How do we do it? Our employer solutions include fitness center management, on-site coaching and classes, and the Exos app, as well as immersive team-building experiences, executive coaching, and personal development programming. Our professional athlete training programs propel elite athletes to new heights in the NFL combine and NBA Draft each year, and our practitioner education courses and workshops provide industry professionals ongoing opportunities for development.

We’ve never been the type to accept the status quo. We’re all about studying, learning, innovating, and making waves. And we feel that it’s our responsibility to help others because we know there’s a better way. That better way is Exos Readiness.

We are an equal opportunity employer

EXOS is proud to be an equal opportunity employer. We are committed to creating an inclusive and welcoming workplace for all. We invite applicants from a wide variety of identities, ideas, perspectives and experiences and encourage people from underrepresented backgrounds to apply. Exos offers reasonable accommodations to job applicants with disabilities.

Learn more here:

EEO is the Law
EEO is the Law Supplement

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