Jobs in the United States

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Added 3 hours ago
Accounting and Financial Outsourcing Senior Manager - Nonprofit
Dean Dorton
Remote, United States
The Senior Manager is responsible for leading engagement teams, ensuring high-quality service delivery, and managing client relationships, while also contributing to practice growth and…
Added 4 hours ago
Manager, Customer Success Transportation
Exol
Remote, United States
Exol is seeking a Manager, Customer Success Transportation to join our Customer Success team within our Customer Success organization. Your job will be to own transportation-focused…
Added 4 hours ago
Manager, Customer Success B2B
Exol
Remote, United States
Exol is seeking a Manager, Customer Success B2B to join our Customer Success team within our Customer Success organization. Your job will be to own strategic enterprise relationships and…
Added 12 hours ago
Senior Manager, Learning and Development
BAKER TILLY ADVISORY GROUP, LP.
MADISON, WI
Added 12 hours ago
Senior Manager, Learning and Development
BAKER TILLY ADVISORY GROUP, LP.
MILWAUKEE, WI
Added 13 hours ago
Corporate Banking Senior Relationship Manager
TD Bank
Chicago, IL
The Corporate Banking Senior Relationship Manager proactively executes integrated sales, service and relationship strategies to support growth and retention of corporate business customers.
Added 14 hours ago
Industrial & Manufacturing MEP Senior Project Manager
Turner & Townsend
Wilton, CT
The Senior Project Manager, MEP in I&M provides consulting services for an assigned market or high-profile client account to help achieve the company's strategic business objectives. This…
Added 16 hours ago
Sr. Program Manager, Client Delivery
Core Logic Solutions LLC
ROCHESTER, NY
…that better serve the property industry. Job Description: The Senior Program Manager, Client Delivery will be responsible for all aspects of the implementation of assigned programs and…
Added 20 hours ago
SAP Program Management Senior Manager
Accenture LLP Company
3900 Great Plains Dr. S., MS · NY
Build and maintain strong relationships with client stakeholders, SAP partners, and Accenture leadership to foster collaboration and ensure program success.
Added 1 day ago
Project Manager, Video Distribution
Sand Cherry Associates
Remote, United States
…initiatives through digitally native, data-empowered solutions. Our client’s confidence in us is centered on exceptionally skilled, high-energy talent working with the support of the full…
Added 1 day ago
Construction Superintendent
Optimum Energy Co LLC
Rockdale, TX
The Construction Superintendent is the senior field leader for Optimum Energy on the T1 project in Rockdale, Texas. This role reports to the Construction Project Manager and runs major…
Added 1 day ago
Business Development Assistant
Haynes and Boone, LLP
United States
Support the implementation of internal communications and assist with external client communications, such as alerts and external newsletters.
Added 1 day ago
Client Experience Senior Manager
CBIZ
Kansas City, MO · Cleveland, OH · Atlanta, GA · Philadelphia, PA · Nashville, TN · Phoenix, AZ · Boca Raton, FL · Salt Lake City, UT
Own the enterprise client listening strategy and roadmap, including relationship surveys, transactional surveys, onboarding and implementation feedback, case-closed surveys, lost-client…
Added 1 day ago
Sr. Program Manager-Consulting
Cryoport Systems, LLC
Irvine, CA
The client-facing Senior Program Manager plays a key role in developing and driving strategies, maintaining timelines, and coordinating resourcing with cross-functional partners to support…
Added 1 day ago
C
IT Manager / Senior Manager, Technology & Innovation
CSL-Consulting
Boston, MA
- $100,000 to $160,000 USD / year
The IT Manager / Senior Manager, Technology & Innovation ensures CSL’s technology is ready for where the company is going. This leader keeps day-to-day technology running reliably while…
Added 1 day ago
Senior Implementation Lead
Origami Risk LLC
Remote, United States
The Senior Implementation Lead serves as the primary point of contact for clients in active project implementation, utilizing their deep knowledge of Origami’s product and the insurance…
Added 1 day ago
Tax Manager, International Tax Services
BDO USA Experienced
Charlotte, NC · Miami, FL · Jacksonville, FL · Raleigh, NC · Tampa, FL
An Tax Manager, International Tax Services is responsible for advising multinational clients in a large variety of industries of the tax implications relating to their business objectives,…
Added 1 day ago
Tax Manager, International Tax Services
BDO USA Experienced
Atlanta, GA
An Tax Manager, International Tax Services is responsible for advising multinational clients in a large variety of industries of the tax implications relating to their business objectives,…
Added 1 day ago
Analyst, Data & Software Engineer
Ovative Group, LLC
United States
…within a clearly scoped project, working under the guidance of senior engineers and your DE Manager. You'll help diagnose and resolve client-impacting issues, support client onboarding…
Added 1 day ago
Staff Technology Program Manager
CDK Global, LLC
Austin, TX
We are seeking an experienced Staff Technical Program Manager to lead strategic, cross-functional technology initiatives supporting CDK's Vehicle Inventory Suite and SimplePay platform.…
Added 1 day ago
Information Systems Security Officer
GovCIO
Richmond, VA
GovCIO is currently hiring for a Senior Information Systems Security Officer (ISSO) to support our client's contract needs. The Senior ISSO conducts Assessment and Authorization (A&A)…
Added 1 day ago
Senior Manager, Application Development (.Net, React, Databricks)
CIBC
Chicago, IL
As a Senior Manager, Application Development at CIBC, you will lead cross-functional development teams and oversee several large-scale projects and support functions for key business lines.…
Added 1 day ago
Senior Project Manager, US Wealth Management PMO
CIBC
Chicago, IL
The Senior Project Manager is a seasoned expert responsible for the delivery of highly complex projects from end to end including initiation, requirement gathering, design, construction,…
Added 1 day ago
Administrative Relationship Manager Leader
EY
Grand Rapids, MI · Detroit, MI
…organization running strong. The Administrative Services Relationship Manager (ARM) Leader leads the ARM team, the client relationship layer within EY US Administrative Services. ARMs serve…
Added 1 day ago
C
Quality Manager-Data Center
CBRE
New Albany, OH
- $117,000 to $120,000 USD / year
Activate and leadimprovement initiatives with Program Manager approval.

Exol

Manager, Customer Success B2B

Remote, United States

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Job details

Experience: Minimum of 8 years of related experience or equivalent work experience
Posting language: English
Posted: Nov 9, 2026

Original job description

Who we are More efficient. More accurate. More accessible. Exol is bringing industry-leading automation to businesses of all sizes through an innovative warehouse-as-a-service model.

What we need Exol is seeking a Manager, Customer Success B2B to join our Customer Success team within our Customer Success organization. Your job will be to own strategic enterprise relationships and help our Consumer Packaged Goods, grocery, and food and beverage customers achieve their operational and business objectives through Exol’s Robotic Logistics Platform™.

This is a senior individual contributor role responsible for complex, high-value accounts, strategic account planning, commercial stewardship, customer retention, and partnership growth.

What we do The Customer Success organization partners with Exol customers throughout their journey, from implementation and onboarding through ongoing operations, renewal, and expansion. The team works across Sales, Legal, Finance, Operations, Engineering, and Technology to deliver measurable customer outcomes and support the continued growth of Exol’s enterprise partnerships.

Our B2B team supports complex supply chain and fulfillment operations, with a focus on the unique seasonality, shelf-life, compliance, distribution, and operational requirements of Consumer Packaged Goods, grocery, and food and beverage customers.

What you'll do

Serve as the senior relationship owner for a portfolio of strategic B2B enterprise accounts, building trusted partnerships with operational leaders and executive sponsors.
Develop and execute strategic account plans that align customer objectives with Exol’s operational, commercial, and growth priorities.
Lead executive business reviews and strategic planning meetings, monitor account health, and communicate performance against customer KPIs and SLAs.
Manage complex renewals, multi-year agreements, Statements of Work, pricing structures, and contractual commitments in partnership with Sales, Legal, and Finance.
Drive customer retention and net revenue growth by identifying expansion, cross-sell, automation, and continuous improvement opportunities.
Coordinate onboarding and implementation activities for large-scale, multi-phase enterprise accounts across Operations, Engineering, Technology, Sales, and Finance.
Maintain accurate customer documentation and contribute category expertise, best practices, and informal mentorship to the broader Customer Success team.

What you'll need

Bachelor’s degree in Business, Supply Chain, Logistics, Operations Management, or a related field preferred.
Minimum of 8 years of related experience or equivalent work experience
Experience supporting Consumer Packaged Goods, grocery, or food and beverage manufacturing, distribution, fulfillment, or supply chain operations.
Demonstrated success managing complex, multi-stakeholder enterprise accounts, executive relationships, and strategic account plans.
Experience leading contract renewals, commercial negotiations, Statements of Work, pricing discussions, and account expansion activities.
Strong executive communication, presentation, negotiation, problem-solving, and cross-functional leadership skills.
Proficiency with CRM platforms, Microsoft Office, and reporting tools, with experience using WMS, TMS, or related supply chain technologies preferred.

Our Environment

Up to 30% of travel may be required. Employees must have a valid driver's license and the ability to drive and/or fly to client locations and company HQ.
Employees may be required to use a personal credit card for business travel expenses, which are reimbursed based on the program guidelines. Eligible employees may receive a corporate credit card based on role and travel requirements, but a personal credit card may be needed during onboarding until the corporate card is issued.

About Exol Exol provides flexible and scalable outsourced warehouse services to meet the dynamic needs of the modern supply chain. We operate state-of-the-art distribution centers, allowing you to focus on your business while we handle the complexities of warehouse operations. For more information, visit www.exol.com.

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