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Systems & Network Analyst – SECRET Clearance Required
GD Information Technology, Inc.
United States
GDIT is seeking qualified candidates for Mission Training Complex Capabilities Support II (MTCCS II) program. GDIT delivers individual sustainment through collective Mission Command…
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Deputy Program Manager
GD Information Technology, Inc.
United States
GDIT is seeking Deputy Program Manager to help support an upcoming contract for FDA Scientific Computing in College Park, MD (primary office) or Gaithersburg, MD.
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DHS Sr. Director, Cybersecurity, Infrastructure & National Security Programs
GD Information Technology, Inc.
United States
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Cable Technician
GD Information Technology, Inc.
United States
- $42.27 to $57.19 USD / hour
…Enterprise Transport Management - Next Gen (DISA J6 ETM - NG) program at the Pentagon, the Mark Center and surrounding Government Buildings within the National Capital…
Added 2 mins ago
Senior Project Controls Manager - Aviation
STV Incorporated
San Francisco, CA
…locations across the United States. This leadership role will support some of the nation's most complex and high-profile aviation programs, including airport expansions, terminal…
Added 3 mins ago
JH
Procurement Intern
James Hardie
Chicago, IL
- $20 to $25 USD / hour
…projects that drive business results. Our 12-week paid internship program is designed to provide real-world industry exposure, strengthen your professional and technical skills, and help…
Added 4 mins ago
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Back of House Director
Chick-fil-A
Riverview, FL
- $24 to $25 USD / hour
Lead, coach, and motivate the Back of House team to achieve excellence in performance and teamwork.
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Sr Eng, Mechanical Design ( Hybrid)
RTX
United States
Pratt & Whitney is seeking an ESTO Design Leader to support the Mechanical Systems Engineering Support To Operations (ESTO) team and serve as the primary engineering production support…
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Student Community Engagement Assistant I _Off-Campus FWS
George Washington University Student
Off-Campus FWS Partner, DC
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Summer 2027 Internship Program: Analytics, Safety & Compliance - Melville, NY
natgridProd
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- $22 to $36 USD / hour
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Graduate Development Program, Associate Business Analyst, Business Development
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Competitive Analysis: Lead competitive analysis and project development for opportunities within NE Electric, collaborating with other transmission developers and owners.
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Graduate Development Program, Associate Supervisor, Electric Operations
natgridProd
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This role is part of National Grid’s Graduate Development Program and is designed for early-career professionals who are interested in field operations, people leadership, performance…
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Graduate Development Program, Associate Supervisor, Electric Operations
natgridProd
Liverpool, NY
This role is part of National Grid’s Graduate Development Program and is designed for early-career professionals who are interested in field operations, people leadership, performance…
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Graduate Development Program, Associate Supervisor, Electric Operations
natgridProd
Albany, NY
This role is part of National Grid’s Graduate Development Program and is designed for early-career professionals who are interested in field operations, people leadership, performance…
Added 7 mins ago
Wellness 252021 - Group Exercise Instructor (Certified)
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…ready no fewer than 5 minutes before class is to begin. Leave program area in a safe "closed-down” manner with all equipment and materials properly cleaned and neatly returned to their…
Added 8 mins ago
Graduate Development Program, Associate Project Manager, New York Electric Major Projects
natgridProd
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…Manager on the New York Electric Major Projects team, you’ll support complex capital construction projects from early planning through construction to final closeout. In this role, you’ll…
Added 9 mins ago
Fleet Maintenance Manager - BU
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Chattanooga, TN
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Operations Supervisor Hauling
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Adairsville, GA
…implement and maintain and effective loss control and safety…
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Diesel Mechanic
BFI WASTE SERVICES OF PENNSYLVANIA, LLC
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POSITION SUMMARY: With direct supervision from a Lead Technician, Maintenance Supervisor or Maintenance Manager, a Maintenance Technician B performs repair and maintenance work on diesel…
Added 9 mins ago
Investment Banking Compliance/Supervision Analyst- FINRA Series 9/10 or 24
BlackArch Partners LLC
Charlotte, NC
BlackArch Partners LLC is looking for a Capital Markets Compliance Analyst to support the Regions Financial M&A Services LLC (RFMA) regulatory compliance program, including:
Added 10 mins ago
TO
Deputy Police Chief
Town of East Hartford
East Hartford, CT
- $65.77 to $73.98 USD / hour
…Deputy Chief of Police to provide strategic leadership and support the mission of the Police Department. Working in partnership with the Chief of Police and designated command staff, the…
Added 10 mins ago
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CNA/HHA PART TIME ALL SHIFTS
Addison Place
New Castle, IN
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…at home and Team Members feel inspired to learn, grow, and…
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Psychologist (Clinical) (40 Hour)
State of Connecticut
East Windsor, CT
…development and implementation of innovative service programs, and support integrated treatment planning across disciplines. In addition, this position plays an active role in staff…
Added 10 mins ago
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Labor Department Associate Community Services Representative
State of Connecticut
Wethersfield, CT
- $66,725 to $83,665 USD / year
…to Unemployment Insurance (UI). They are one of the primary support units for UI activity statewide, particularly for the Agency’s Consumer Contact Center and Adjudications staff. Also,…
Added 10 mins ago
Advanced Clinical Social Worker (40 Hour)
State of Connecticut
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…Connecticut's expanding Connection to Recovery through Intervention, Support, and Initiating Services (CRISIS) Initiative. This unique opportunity allows clinicians to work alongside…

Exol

Manager, Customer Success B2B

Remote, United States

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Job details

Experience: Minimum of 8 years of related experience or equivalent work experience
Posting language: English
Posted: Nov 9, 2026

Original job description

Who we are More efficient. More accurate. More accessible. Exol is bringing industry-leading automation to businesses of all sizes through an innovative warehouse-as-a-service model.

What we need Exol is seeking a Manager, Customer Success B2B to join our Customer Success team within our Customer Success organization. Your job will be to own strategic enterprise relationships and help our Consumer Packaged Goods, grocery, and food and beverage customers achieve their operational and business objectives through Exol’s Robotic Logistics Platform™.

This is a senior individual contributor role responsible for complex, high-value accounts, strategic account planning, commercial stewardship, customer retention, and partnership growth.

What we do The Customer Success organization partners with Exol customers throughout their journey, from implementation and onboarding through ongoing operations, renewal, and expansion. The team works across Sales, Legal, Finance, Operations, Engineering, and Technology to deliver measurable customer outcomes and support the continued growth of Exol’s enterprise partnerships.

Our B2B team supports complex supply chain and fulfillment operations, with a focus on the unique seasonality, shelf-life, compliance, distribution, and operational requirements of Consumer Packaged Goods, grocery, and food and beverage customers.

What you'll do

Serve as the senior relationship owner for a portfolio of strategic B2B enterprise accounts, building trusted partnerships with operational leaders and executive sponsors.
Develop and execute strategic account plans that align customer objectives with Exol’s operational, commercial, and growth priorities.
Lead executive business reviews and strategic planning meetings, monitor account health, and communicate performance against customer KPIs and SLAs.
Manage complex renewals, multi-year agreements, Statements of Work, pricing structures, and contractual commitments in partnership with Sales, Legal, and Finance.
Drive customer retention and net revenue growth by identifying expansion, cross-sell, automation, and continuous improvement opportunities.
Coordinate onboarding and implementation activities for large-scale, multi-phase enterprise accounts across Operations, Engineering, Technology, Sales, and Finance.
Maintain accurate customer documentation and contribute category expertise, best practices, and informal mentorship to the broader Customer Success team.

What you'll need

Bachelor’s degree in Business, Supply Chain, Logistics, Operations Management, or a related field preferred.
Minimum of 8 years of related experience or equivalent work experience
Experience supporting Consumer Packaged Goods, grocery, or food and beverage manufacturing, distribution, fulfillment, or supply chain operations.
Demonstrated success managing complex, multi-stakeholder enterprise accounts, executive relationships, and strategic account plans.
Experience leading contract renewals, commercial negotiations, Statements of Work, pricing discussions, and account expansion activities.
Strong executive communication, presentation, negotiation, problem-solving, and cross-functional leadership skills.
Proficiency with CRM platforms, Microsoft Office, and reporting tools, with experience using WMS, TMS, or related supply chain technologies preferred.

Our Environment

Up to 30% of travel may be required. Employees must have a valid driver's license and the ability to drive and/or fly to client locations and company HQ.
Employees may be required to use a personal credit card for business travel expenses, which are reimbursed based on the program guidelines. Eligible employees may receive a corporate credit card based on role and travel requirements, but a personal credit card may be needed during onboarding until the corporate card is issued.

About Exol Exol provides flexible and scalable outsourced warehouse services to meet the dynamic needs of the modern supply chain. We operate state-of-the-art distribution centers, allowing you to focus on your business while we handle the complexities of warehouse operations. For more information, visit www.exol.com.

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