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Added 12 mins ago
Manager, Customer Success Transportation
Exol
Remote, United States
…journey, from implementation and onboarding through ongoing operations, renewal, and expansion. The team works across Sales, Finance, Operations, Engineering, Technology, and Product to…
Added 12 mins ago
Manager, Customer Success B2B
Exol
Remote, United States
…journey, from implementation and onboarding through ongoing operations, renewal, and expansion. The team works across Sales, Legal, Finance, Operations, Engineering, and Technology to…
Added 25 mins ago
Specialist, Program Management
L3Harris Technologies
Carlsbad, CA
…program supporting the MIDS-JTRS (Multifunctional Information Distribution System – Joint Tactical Radio System) terminal family. Reporting to and assisting the Senior MRO Program Manager,…
Added 2 hours ago
O
Strategic Sourcing Manager, Data Center Infrastructure, Electrical & Mechanical
OpenAI
San Francisco, CA
- $226,000 to $285,000 USD / year
…constraints, and deliver reliably at scale. We partner across Design Engineering, Infrastructure Delivery, Capacity Planning, Construction, Finance, Legal, and Hardware…
Added 4 hours ago
Senior Construction Manager
IREN
Childress, TX
…America, Europe and APAC. We are seeking a Senior Construction Manager to lead the end-to-end delivery of large-scale, mission-critical data center projects under an owner-operator-GC…
Added 5 hours ago
Senior Project Manager
Consigli Construction
White Plains, NY
The Senior Project Manager (SPM) will be assigned to large complex projects or multiple projects and will serve as the main point of contact and corporate representative for all project…
Added 5 hours ago
Senior Project Manager
Consigli Construction
Milford, MA
The Senior Project Manager (SPM) will be assigned to large complex projects or multiple projects and will serve as the main point of contact and corporate representative for all project…
Added 5 hours ago
Senior Project Manager
Consigli Construction
Boston, MA
The Senior Project Manager (SPM) will be assigned to large complex projects or multiple projects and will serve as the main point of contact and corporate representative for all project…
Added 5 hours ago
Senior Project Manager
Consigli Construction
Washington, DC
The Senior Project Manager (SPM) will be assigned to large complex projects or multiple projects and will serve as the main point of contact and corporate representative for all project…
Added 5 hours ago
Senior Project Manager
Consigli Construction
Baltimore, MD
The Senior Project Manager (SPM) will be assigned to large complex projects or multiple projects and will serve as the main point of contact and corporate representative for all project…
Added 5 hours ago
Senior Project Manager
Consigli Construction
Hartford, CT
The Senior Project Manager (SPM) will be assigned to large complex projects or multiple projects and will serve as the main point of contact and corporate representative for all project…
Added 5 hours ago
Senior Project Manager
Consigli Construction
New London, CT
The Senior Project Manager (SPM) will be assigned to large complex projects or multiple projects and will serve as the main point of contact and corporate representative for all project…
Added 5 hours ago
Senior Project Manager
Consigli Construction
Fairfield, CT
The Senior Project Manager (SPM) will be assigned to large complex projects or multiple projects and will serve as the main point of contact and corporate representative for all project…
Added 7 hours ago
Senior Account Manager, Consumer Electronics
Outform Group
Remote, United States
Strategically guide and partner with global cross-functional Outform teams - Design, Engineering, Project Management, Operations, Manufacturing, and Production - to position Outform to win…
Added 7 hours ago
Production Sous Chef
Community FoodBank of New Jersey
Hillside, NJ
…mission-driven Production Sous Chef to support daily Community Kitchen operations. This hands-on leadership role leads daily meal production activities, supervises production staff and…
Added 7 hours ago
Substation Operations Technical Spec II
Dominion Energy
GLEN ALLEN, VA
Job Segment: Testing, Operations Manager, Electronics Engineer, SAP, ERP, Technology, Operations, Engineering
Added 7 hours ago
G
Warehouse Manager
GPAC
St Paris, OH
- $70,000 to $80,000 USD / year
GPAC is working with a well-established food manufacturing facility in Southern Ohio that is seeking an experienced Warehouse Manager to lead multi-shift warehouse operations.
Added 7 hours ago
Electrical Systems and Controls Engineer - Remington
The Kinetic Group Operations LLC
Lonoke, AR
Added 8 hours ago
G
Warehouse Manager
GPAC
West Alexandria, OH
- $70,000 to $80,000 USD / year
GPAC is working with a well-established food manufacturing facility in Southern Ohio that is seeking an experienced Warehouse Manager to lead multi-shift warehouse operations.
Added 8 hours ago
VS
Cyber Defense Project Integrator
VT Services
Aurora, CO
- $170,000 to $205,000 USD / year
Provide support to the staff manager to manage a strategic communication effort
Added 8 hours ago
Transportation Specialist (Fleet Management)
U.S. Army Corps of Engineers
Tulsa, OK
Added 8 hours ago
SD
IT Administrator
SunCore Digital
Scottsdale, AZ
- $90,000 to $150,000 USD / year
…will be the primary point of contact for internal technology operations, including account provisioning, device management, access controls, security enforcement, SaaS administration, and…
Added 8 hours ago
Electrical Engineering Intern
CLASEN QUALITY CHOCOLATE
MILTON, WI
…relating to Industrial Automation, Process Controls and Electrical Distribution. This person will work closely with the site Electrical Engineer & Electrical Engineering Manager. Essential…
Added 9 hours ago
Industrial Utilities and Refrigeration Manager
DANONE NORTH AMERICA PUBLIC BENEFIT CORPORATION
WEST JORDAN, UT
Industrial Utilities and Refrigeration Manager Job Locations US-UT-West Jordan ID 2026-28417 Number of People to Hire 1 Job Family Manufacturing Level of Experience Experienced…
Added 9 hours ago
AU
LEAD CLEANER
ABM US
Clifton Park, NY
- $23 to $24 USD / hour
We are looking for a reliable and experienced Lead to ensure all facility operations follow policies and procedures. They coordinate daily operations by delegating job assignments and…

Exol

Manager, Customer Success B2B

Remote, United States

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Job details

Experience: Minimum of 8 years of related experience or equivalent work experience
Posting language: English
Posted: Nov 9, 2026

Original job description

Who we are More efficient. More accurate. More accessible. Exol is bringing industry-leading automation to businesses of all sizes through an innovative warehouse-as-a-service model.

What we need Exol is seeking a Manager, Customer Success B2B to join our Customer Success team within our Customer Success organization. Your job will be to own strategic enterprise relationships and help our Consumer Packaged Goods, grocery, and food and beverage customers achieve their operational and business objectives through Exol’s Robotic Logistics Platform™.

This is a senior individual contributor role responsible for complex, high-value accounts, strategic account planning, commercial stewardship, customer retention, and partnership growth.

What we do The Customer Success organization partners with Exol customers throughout their journey, from implementation and onboarding through ongoing operations, renewal, and expansion. The team works across Sales, Legal, Finance, Operations, Engineering, and Technology to deliver measurable customer outcomes and support the continued growth of Exol’s enterprise partnerships.

Our B2B team supports complex supply chain and fulfillment operations, with a focus on the unique seasonality, shelf-life, compliance, distribution, and operational requirements of Consumer Packaged Goods, grocery, and food and beverage customers.

What you'll do

Serve as the senior relationship owner for a portfolio of strategic B2B enterprise accounts, building trusted partnerships with operational leaders and executive sponsors.
Develop and execute strategic account plans that align customer objectives with Exol’s operational, commercial, and growth priorities.
Lead executive business reviews and strategic planning meetings, monitor account health, and communicate performance against customer KPIs and SLAs.
Manage complex renewals, multi-year agreements, Statements of Work, pricing structures, and contractual commitments in partnership with Sales, Legal, and Finance.
Drive customer retention and net revenue growth by identifying expansion, cross-sell, automation, and continuous improvement opportunities.
Coordinate onboarding and implementation activities for large-scale, multi-phase enterprise accounts across Operations, Engineering, Technology, Sales, and Finance.
Maintain accurate customer documentation and contribute category expertise, best practices, and informal mentorship to the broader Customer Success team.

What you'll need

Bachelor’s degree in Business, Supply Chain, Logistics, Operations Management, or a related field preferred.
Minimum of 8 years of related experience or equivalent work experience
Experience supporting Consumer Packaged Goods, grocery, or food and beverage manufacturing, distribution, fulfillment, or supply chain operations.
Demonstrated success managing complex, multi-stakeholder enterprise accounts, executive relationships, and strategic account plans.
Experience leading contract renewals, commercial negotiations, Statements of Work, pricing discussions, and account expansion activities.
Strong executive communication, presentation, negotiation, problem-solving, and cross-functional leadership skills.
Proficiency with CRM platforms, Microsoft Office, and reporting tools, with experience using WMS, TMS, or related supply chain technologies preferred.

Our Environment

Up to 30% of travel may be required. Employees must have a valid driver's license and the ability to drive and/or fly to client locations and company HQ.
Employees may be required to use a personal credit card for business travel expenses, which are reimbursed based on the program guidelines. Eligible employees may receive a corporate credit card based on role and travel requirements, but a personal credit card may be needed during onboarding until the corporate card is issued.

About Exol Exol provides flexible and scalable outsourced warehouse services to meet the dynamic needs of the modern supply chain. We operate state-of-the-art distribution centers, allowing you to focus on your business while we handle the complexities of warehouse operations. For more information, visit www.exol.com.

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