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Deputy Program Manager
GD Information Technology, Inc.
United States
GDIT is seeking Deputy Program Manager to help support an upcoming contract for FDA Scientific Computing in College Park, MD (primary office) or Gaithersburg, MD.
Added 2 mins ago
Senior Project Controls Manager - Aviation
STV Incorporated
San Francisco, CA
STV is seeking a Senior Project Controls Manager to join our growing Project Controls team in multiple client office locations across the United States. This leadership role will support…
Added 4 mins ago
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Technical Program Manager, Mechanical Infrastructure - Data Centers (on-site Nashville, TN)
Oracle
Nashville, TN
- $126,200 to $264,100 USD / year
As Technical Program Manager, you will support construction-focused data center projects by coordinating schedules, action tracking, documentation, meetings, and cross-functional…
Added 4 mins ago
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Technical Program Manager, Electrical Infrastructure - Data Centers (on-site Nashville, TN)
Oracle
Nashville, TN
- $126,200 to $264,100 USD / year
As Technical Program Manager, you will support construction-focused data center projects by coordinating schedules, action tracking, documentation, meetings, and cross-functional…
Added 7 mins ago
Graduate Development Program, Associate Product Manager, US Electric IT
natgridProd
Syracuse, NY · Waltham, MA
Are you ready to help shape the future of electric asset management? As an Associate Product Manager in US Electric IT team, you’ll support the STREAMS program, a strategic transformation…
Added 7 mins ago
Graduate Development Program, Associate Technology Engineer, Technology Engineering
natgridProd
Marlboro, MA · Waltham, MA
Are you ready to start your career in technology engineering and help create a better digital experience for employees? As an Associate Technology Engineer on the Technology Engineering…
Added 8 mins ago
Graduate Development Program, Associate Project Manager, New York Electric Major Projects
natgridProd
Syracuse, NY
Are you ready to help deliver major projects that strengthen New York’s electric grid? As an Associate Project Manager on the New York Electric Major Projects team, you’ll support complex…
Added 8 mins ago
Graduate Development Program, Associate Project Manager, NE Electric Complex Project Management
natgridProd
Waltham, MA · Northboro, MA · Worcester, MA
Ready to help power the future of energy while building your project management career? As an Associate Project Manager, you'll support a diverse portfolio of projects that help modernize…
Added 8 mins ago
Graduate Development Program, Associate Project Manager, Workplan Capital Project Delivery
natgridProd
Northboro, MA
You'll collaborate with teams across Asset Management, Engineering, Operations, and Project Management, gaining a behind-the-scenes look at how major energy projects are prioritized,…
Added 8 mins ago
Graduate Development Program, Associate Project Manager, Workplan Development
natgridProd
Northboro, MA
…planning models that support near and long-term construction and engineering workforce strategy decisions. These decisions help ensure the successful delivery of New England Transmission…
Added 11 mins ago
Acquisition Analyst
Apogee Engineering, LLC
Tampa, FL
This opportunity provides Acquisition Support to Electromagnetic Warfare Family of Systems (EWFOS) Program, which is a fast growing new portfolio for FY25. Supports Program Manager-Counter…
Added 12 mins ago
Manager, Customer Success Transportation
Exol
Remote, United States
Exol is seeking a Manager, Customer Success Transportation to join our Customer Success team within our Customer Success organization. Your job will be to own transportation-focused…
Added 12 mins ago
Manager, Customer Success B2B
Exol
Remote, United States
Exol is seeking a Manager, Customer Success B2B to join our Customer Success team within our Customer Success organization. Your job will be to own strategic enterprise relationships and…
Added 17 mins ago
Engineer Manager
ASTEMO AMERICAS, INC.
Farmington Hills, MI
Lead research and development, quality control and product modification and improvement activities in alignment with established program objectives.
Added 25 mins ago
Specialist, Program Management
L3Harris Technologies
Carlsbad, CA
L3Harris Technologies is seeking a motivated Program Management Specialist to support the Maintenance, Repair, and Overhaul (MRO) program supporting the MIDS-JTRS (Multifunctional…
Added 25 mins ago
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Infrastructure and Operations Principal Architect, ITD
Brookhaven Science Associates, LLC
Upton, NY
- $126,000 to $222,500 USD / year
…Technology Division (ITD). Reporting to the ITD I&O department manager, this individual contributor provides technical leadership for the infrastructure and services that enable the…
Added 40 mins ago
Health Industry - Patient Access & Experience Manager
Accenture LLP Company
NY
…identifying and creatively solving complex problems, designing and re-engineering critical processes, and fundamentally transforming the way a company operates. Our management consultants…
Added 1 hour ago
AU
Director Project Controls, Data Centers
AtkinsRealis USA Inc.
United States
- $200,000 to $250,000 USD / year
AtkinsRéalis is one of the world’s most respected design, engineering, and project management consultancies. AtkinsRéalis has been providing infrastructure planning, engineering,…
Added 1 hour ago
Professional Services, Program Manager
Jobgether
Remote, United States
…steps. Our partner is looking for a Professional Services, Program Manager based in United States…
Added 1 hour ago
Senior Product Manager, Data Platform
Curinos Inc
New York, NY
We are seeking a Senior Product Manager to lead the Data Platform pod and own the vision, roadmap and outcomes for the full Curinos Lakehouse on Databricks. The scope runs from ingestion…
Added 1 hour ago
QT
Program Manager
Quantum Technology Group
NC
- $121,000 to $125,000 USD / year
Quantum Technology Group, LLC (QTG) is seeking a highly motivated and skilled Program Manager to support the U.S. Department of Veterans Affairs (VA) Enterprise Load Balancing Solution.
Added 1 hour ago
Senior Project Manager - MEP Large Commercial Construction Projects
ENFRA LLC
Orlando, FL
The Senior Project Manager will oversee all aspects of the project and is responsible for managing the project costs, field labor, and subcontractors, while also ensuring a safe on-time…
Added 2 hours ago
Lead Product Manager (SaaS & AI Agent)
CWILL
Remote, United States
Your job is not to build the data infrastructure - our platform engineering team handles that. Your job is to turn what they've built into something US merchants actually want to use and…
Added 2 hours ago
Lead Product Manager (SaaS & AI Agent)
CWILL
Remote, United States
Your job is not to build the data infrastructure - our platform engineering team handles that. Your job is to turn what they've built into something US merchants actually want to use and…
Added 2 hours ago
Lead Product Manager (SaaS & AI Agent)
CWILL
Remote, United States
Your job is not to build the data infrastructure - our platform engineering team handles that. Your job is to turn what they've built into something US merchants actually want to use and…

Exol

Manager, Customer Success B2B

Remote, United States

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Job details

Experience: Minimum of 8 years of related experience or equivalent work experience
Posting language: English
Posted: Nov 9, 2026

Original job description

Who we are More efficient. More accurate. More accessible. Exol is bringing industry-leading automation to businesses of all sizes through an innovative warehouse-as-a-service model.

What we need Exol is seeking a Manager, Customer Success B2B to join our Customer Success team within our Customer Success organization. Your job will be to own strategic enterprise relationships and help our Consumer Packaged Goods, grocery, and food and beverage customers achieve their operational and business objectives through Exol’s Robotic Logistics Platform™.

This is a senior individual contributor role responsible for complex, high-value accounts, strategic account planning, commercial stewardship, customer retention, and partnership growth.

What we do The Customer Success organization partners with Exol customers throughout their journey, from implementation and onboarding through ongoing operations, renewal, and expansion. The team works across Sales, Legal, Finance, Operations, Engineering, and Technology to deliver measurable customer outcomes and support the continued growth of Exol’s enterprise partnerships.

Our B2B team supports complex supply chain and fulfillment operations, with a focus on the unique seasonality, shelf-life, compliance, distribution, and operational requirements of Consumer Packaged Goods, grocery, and food and beverage customers.

What you'll do

Serve as the senior relationship owner for a portfolio of strategic B2B enterprise accounts, building trusted partnerships with operational leaders and executive sponsors.
Develop and execute strategic account plans that align customer objectives with Exol’s operational, commercial, and growth priorities.
Lead executive business reviews and strategic planning meetings, monitor account health, and communicate performance against customer KPIs and SLAs.
Manage complex renewals, multi-year agreements, Statements of Work, pricing structures, and contractual commitments in partnership with Sales, Legal, and Finance.
Drive customer retention and net revenue growth by identifying expansion, cross-sell, automation, and continuous improvement opportunities.
Coordinate onboarding and implementation activities for large-scale, multi-phase enterprise accounts across Operations, Engineering, Technology, Sales, and Finance.
Maintain accurate customer documentation and contribute category expertise, best practices, and informal mentorship to the broader Customer Success team.

What you'll need

Bachelor’s degree in Business, Supply Chain, Logistics, Operations Management, or a related field preferred.
Minimum of 8 years of related experience or equivalent work experience
Experience supporting Consumer Packaged Goods, grocery, or food and beverage manufacturing, distribution, fulfillment, or supply chain operations.
Demonstrated success managing complex, multi-stakeholder enterprise accounts, executive relationships, and strategic account plans.
Experience leading contract renewals, commercial negotiations, Statements of Work, pricing discussions, and account expansion activities.
Strong executive communication, presentation, negotiation, problem-solving, and cross-functional leadership skills.
Proficiency with CRM platforms, Microsoft Office, and reporting tools, with experience using WMS, TMS, or related supply chain technologies preferred.

Our Environment

Up to 30% of travel may be required. Employees must have a valid driver's license and the ability to drive and/or fly to client locations and company HQ.
Employees may be required to use a personal credit card for business travel expenses, which are reimbursed based on the program guidelines. Eligible employees may receive a corporate credit card based on role and travel requirements, but a personal credit card may be needed during onboarding until the corporate card is issued.

About Exol Exol provides flexible and scalable outsourced warehouse services to meet the dynamic needs of the modern supply chain. We operate state-of-the-art distribution centers, allowing you to focus on your business while we handle the complexities of warehouse operations. For more information, visit www.exol.com.

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