Who We Are
Exelon is helping build a more affordable, reliable energy future for the communities we serve. We're looking for people who are ready to make a difference and work together to deliver the energy our customers count on every day.
As a Fortune 200 company and one of the nation's largest utility companies, we have more than 20,000 colleagues who serve nearly 11 million customers through six fully regulated utilities - Atlantic City Electric (ACE), Baltimore Gas and Electric (BGE), Commonwealth Edison (ComEd), Delmarva Power & Light (DPL), PECO Energy Company (PECO), and Potomac Electric Power Company (Pepco).
Exelon is built by people who put safety first, work together to solve problems and show up every day for our customers and communities. We believe strong teams are built on trust, respect and a shared commitment to high-performance culture. And our commitment to employees includes creating an environment where people can grow, develop new skills and build thriving careers.
We know this work isn't easy. That's why we offer competitive compensation, incentives, excellent benefits and the opportunity to build a rewarding career. No matter your role, you will be part of a team that is committed to making a difference, improving how we work and delivering for the people who depend on us.
Are you on for the challenge? Primary Purpose
Continuously monitor and operate the transmission system to assure the highest level of safety, reliability and customer service to achieve Energy Delivery's related goals. Authorized to direct field forces in routine operation and emergency conditions to assure work area safety and transmission system reliability. Coordinate activities with PJM Interconnection, the operating authority for grid operations.
Position may be required to work extended hours for coverage for storms or other energy delivery emergencies.
Note: This is an onsite position - employees are required to be in office for all scheduled shifts in Baltimore - MD.
Primary Duties
- Ensure Safety First: Prepare and review clearance orders to guarantee a safe working environment for our field teams working on the Transmission System
- Stay Ahead of the Curve: Keep a close eye on our Energy Management System displays to monitor system conditions. Your actions will be crucial in managing system voltage and equipment loading, ensuring our Transmission System operates reliably
- Drive the First Response: Watch advanced applications and alarms to assess system integrity. When emergencies or abnormal conditions arise, you'll swiftly implement the necessary actions to restore stability and safety.
- Direct and Execute: Oversee and perform switching and blocking procedures, coordinating and authorizing actions to create a secure workspace for field personnel.
- Decide and Act: Respond to equipment breakdowns, emergencies and other incidents by directing the appropriate personnel and taking decisive actions.
- Handle Emergencies: Authorize and direct emergency actions to address tripped or faulted equipment, other system emergencies and keep the system running reliably.
- Keep Detailed Records: Document all activities related to transmission operations, ensuring accurate and up-to-date records.
- Communicate Effectively: Maintain ongoing communication with the Shift Manager and Reliability Operator, keeping them informed of all key operational details.
- Collaborate Widely: Interface with PJM RTO, field forces, generating stations, other transmission control rooms and high voltage customers to coordinate efforts and resolve issues.
- Compliant and Secure: Follow PJM RTO and NERC standards and instructions to ensure actions maintain the highest ethical industry standards
- Proactive Intervention: Identify potential issues, craft innovative corrective action plans and implement solutions to ensure the reliability of the electric transmission system.
- Stay Qualified: Keep your training and qualifications up to date in line with PJM RTO and NERC requirements
Job Scope
- Step into a pivotal role as the Designated Authority for Transmission System operations. You'll wield full authority and responsibility for all switching operations within your area of responsibility, ensuring the seamless operation of our transmission system. Here's what makes this role exciting:
- Lead with Authority: As the Transmission System Operator, you'll have the reins to manage and dispatch all switching operations. Under normal conditions, you'll collaborate with PJM RTO for approvals. When emergencies strike, you're empowered to take decisive actions up to and including shedding firm load to swiftly restore stability and safety.
- Be the Troubleshooting Expert: Take charge of directing field forces during troubleshooting, switching, and blocking activities. Your leadership will be crucial in resolving issues efficiently and effectively.
- Impact Lives: Your actions will have a profound effect on public safety, operational reliability, and customer satisfaction. Every decision you make is vital to maintaining the high standards we strive for.
- Collaborate for Success: Work closely with the on-duty Shift Manager to set repair priorities, request field overtime, and tackle major operational challenges. Your consultation and coordination will drive our success in managing and improving the transmission system.
- If you're ready to take on a high-impact role where your decisions directly affect safety, reliability, and customer satisfaction, we want you on our team.
Minimum Qualifications
- Bachelor's Degree in Electrical Engineering, Computer Science, Business-, or job-related technical field and 4 to 7 years of experience in high voltage electrical systems and/or control room operations or in lieu of Bachelor's degree, 6 to 9 years of relevant experience or, successfully compete all training and demonstrate the proficiencies required in the TSO II position for at least 4 months
- Top-Notch Communication: You'll need to excel in both oral and written communication, including mastering the three-part communication method to ensure clarity and precision.
- Coordination Pro: Be adept at coordinating with PJM RTO, Generating Plants, and Transmission Customers, keeping everyone on the same page and driving efficient operations.
- Analytical Expert: Showcase your strong analytical skills and sound judgment to navigate complex situations and make informed decisions.
- Emergency Ready: Demonstrate your ability to handle emergencies and manage high-pressure situations with calm and effectiveness.
- Flexible Availability: Be prepared for rotating shifts and overtime, ensuring you're ready to tackle challenges as they arise. This role offers a dynamic schedule with 12-hour shifts and 8-hour training days, providing a unique opportunity to engage in a varied work routine. You'll experience a rotating schedule that includes weekends and holidays, allowing for a diverse and flexible work life.
- Training and Certification: Pass both the NERC and PJM RTO Operator Exams, successfully complete on-the-job training and stay current with ongoing training to maintain your certification. You'll have one opportunity to retest if needed before classification as unsuccessful.
- Selection Process: Excel in the EEI Operator's Test (SOPD) and a high-stress environment assessment to prove your readiness for the role.
Preferred Qualifications
- Safety Leader: In depth knowledge of Lockout/Tagout procedures, supporting a safe working environment.
- NERC and/or PJM certification: In-depth knowledge of PJM RTO rules and regulations, ensuring compliance and operational excellence.
Benefits
- Annual salary will vary based on a candidate’s skills, qualifications, experience, and other factors: $106,400.00/Yr. – $146,300.00/Yr.
- Annual Bonus for eligible positions: 15%
- 401(k) match and annual company contribution
- Medical, dental and vision insurance
- Life and disability insurance
- Generous paid time off options, including vacation, sick time, floating and fixed holidays, maternity leave and bonding/primary caregiver leave or parental leave
- Employee Assistance Program and resources for mental and emotional support
- Wellbeing programs such as tuition reimbursement, adoption and surrogacy assistance and fitness reimbursement
- Referral bonus program
- And much more
Note: Exelon-sponsored compensation and benefit programs may vary or not apply based on length of service, job grade, job classification or represented status. Eligibility will be determined by the written plan or program documents.
- Ensure Safety First: Prepare and review clearance orders to guarantee a safe working environment for our field teams working on the Transmission System
- Stay Ahead of the Curve: Keep a close eye on our Energy Management System displays to monitor system conditions. Your actions will be crucial in managing system voltage and equipment loading, ensuring our Transmission System operates reliably
- Drive the First Response: Watch advanced applications and alarms to assess system integrity. When emergencies or abnormal conditions arise, you'll swiftly implement the necessary actions to restore stability and safety.
- Direct and Execute: Oversee and perform switching and blocking procedures, coordinating and authorizing actions to create a secure workspace for field personnel.
- Decide and Act: Respond to equipment breakdowns, emergencies and other incidents by directing the appropriate personnel and taking decisive actions.
- Handle Emergencies: Authorize and direct emergency actions to address tripped or faulted equipment, other system emergencies and keep the system running reliably.
- Keep Detailed Records: Document all activities related to transmission operations, ensuring accurate and up-to-date records.
- Communicate Effectively: Maintain ongoing communication with the Shift Manager and Reliability Operator, keeping them informed of all key operational details.
- Collaborate Widely: Interface with PJM RTO, field forces, generating stations, other transmission control rooms and high voltage customers to coordinate efforts and resolve issues.
- Compliant and Secure: Follow PJM RTO and NERC standards and instructions to ensure actions maintain the highest ethical industry standards
- Proactive Intervention: Identify potential issues, craft innovative corrective action plans and implement solutions to ensure the reliability of the electric transmission system.
- Stay Qualified: Keep your training and qualifications up to date in line with PJM RTO and NERC requirements
- Bachelor's Degree in Electrical Engineering, Computer Science, Business-, or job-related technical field and 4 to 7 years of experience in high voltage electrical systems and/or control room operations or in lieu of Bachelor's degree, 6 to 9 years of relevant experience or, successfully compete all training and demonstrate the proficiencies required in the TSO II position for at least 4 months
- Top-Notch Communication: You'll need to excel in both oral and written communication, including mastering the three-part communication method to ensure clarity and precision.
- Coordination Pro: Be adept at coordinating with PJM RTO, Generating Plants, and Transmission Customers, keeping everyone on the same page and driving efficient operations.
- Analytical Expert: Showcase your strong analytical skills and sound judgment to navigate complex situations and make informed decisions.
- Emergency Ready: Demonstrate your ability to handle emergencies and manage high-pressure situations with calm and effectiveness.
- Flexible Availability: Be prepared for rotating shifts and overtime, ensuring you're ready to tackle challenges as they arise. This role offers a dynamic schedule with 12-hour shifts and 8-hour training days, providing a unique opportunity to engage in a varied work routine. You'll experience a rotating schedule that includes weekends and holidays, allowing for a diverse and flexible work life.
- Training and Certification: Pass both the NERC and PJM RTO Operator Exams, successfully complete on-the-job training and stay current with ongoing training to maintain your certification. You'll have one opportunity to retest if needed before classification as unsuccessful.
- Selection Process: Excel in the EEI Operator's Test (SOPD) and a high-stress environment assessment to prove your readiness for the role.
