Dir Operational Excellence & Standardization

Who We Are

Exelon is helping build a more affordable, reliable energy future for the communities we serve. We're looking for people who are ready to make a difference and work together to deliver the energy our customers count on every day.

As a Fortune 200 company and one of the nation's largest utility companies, we have more than 20,000 colleagues who serve nearly 11 million customers through six fully regulated utilities - Atlantic City Electric (ACE), Baltimore Gas and Electric (BGE), Commonwealth Edison (ComEd), Delmarva Power & Light (DPL), PECO Energy Company (PECO), and Potomac Electric Power Company (Pepco).

Exelon is built by people who put safety first, work together to solve problems and show up every day for our customers and communities. We believe strong teams are built on trust, respect and a shared commitment to high-performance culture. And our commitment to employees includes creating an environment where people can grow, develop new skills and build thriving careers.

We know this work isn't easy. That's why we offer competitive compensation, incentives, excellent benefits and the opportunity to build a rewarding career. No matter your role, you will be part of a team that is committed to making a difference, improving how we work and delivering for the people who depend on us.

Are you on for the challenge?

Primary Purpose

The Director, Operational Excellence & Standardization leads enterprise-wide efforts to improve operational performance, reduce unnecessary variation, and drive consistent execution across Exelon's utility operating companies. Reporting to the EVP, Operations, this role translates enterprise performance, reliability, safety, and cost objectives into standardized processes, governance, and measurable business outcomes. The position advances continuous improvement through data-driven decision making, analytics, and technology-enabled solutions, partnering closely with IT and business leaders to maximize value from enterprise tools and capabilities. Working across OpCos and corporate functions, the Director influences stakeholders at all levels to accelerate best-practice adoption, strengthen operating discipline, and deliver sustainable improvements in customer, operational, and financial performance.

Primary Duties

Enterprise Operational Excellence Strategy Develop and lead the enterprise operational excellence and standardization strategy, aligning priorities, governance, and improvement roadmaps across all utility operating companies. Establish a common framework for performance improvement that advances safety, reliability, cost effectiveness, and customer outcomes while supporting enterprise objectives. (20%)

Execution Partner to the EVP, Operations Serve as a strategic advisor and execution partner to the Executive Vice President, Operations, translating enterprise priorities into actionable initiatives, milestones, and accountability mechanisms. Support executive decision-making by providing insights, recommendations, and progress updates on key operational transformation efforts. (15%)

Process Standardization & Convergence Lead the identification, design, and implementation of standardized operational processes across OpCos to reduce unnecessary variation and improve efficiency, consistency, and performance. Drive convergence of operating models while ensuring compliance with jurisdictional, regulatory, and business requirements. (20%)

Performance Governance & Analytics Establish enterprise performance governance processes, including KPI frameworks, dashboards, review forums, and reporting mechanisms that promote transparency and accountability. Leverage data analytics and trend analysis to identify performance gaps, uncover root causes, and drive targeted improvement actions. (15%)

Corrective Action & Institutionalization Ensure operational lessons learned, audit findings, incident reviews, and regulatory commitments are effectively tracked, resolved, and embedded into standard work practices. Promote sustainable performance improvement by preventing recurrence of issues and institutionalizing best practices across the enterprise. (10%)

Benchmarking & Peer Review Lead enterprise benchmarking and peer review activities to assess performance, identify leading practices, and evaluate opportunities for improvement. Facilitate cross-functional and cross-OpCo learning to accelerate adoption of proven approaches and close performance gaps. (5%)

Technology-Enabled Performance Improvement Partner with business and technology leaders to identify, prioritize, and deploy digital, analytical, automation, and artificial intelligence solutions that enhance operational performance. Define operational requirements and drive field adoption of enterprise tools to improve decision-making, productivity, safety, reliability, and cost outcomes. (15%)

Job Scope

• Enterprise lead for operational excellence, standardization, and technology-enabled performance improvement across Exelon's four utility OpCos (BGE, ComEd, PECO, and PHI).
• Lead coordinator for enterprise operational excellence KPIs: cost and productivity improvement vs. plan, process standardization adoption, corrective-action closure, benchmark gap closure, and improvement initiative delivery.
• Steward of enterprise performance analytics, benchmarking methods, and standardization playbooks in partnership with IT and Finance.
• Lead the governance and evaluation of Operations innovation and pilots, including recommendations on which ideas are tested, how results are measured, and whether successful pilots should scale into standard work or be discontinued.
• Matrix leader influencing VPs, Directors, managers, and field leaders across Operations, while engaging SVPs and executives as appropriate.
• Key partner to the EVP, Operations leadership team; OpCo operations leaders; Safety, Training, and Engineering leaders; Projects & Contracts; Supply Chain; Finance; Customer; HR; and IT on performance transformation priorities.

Minimum Qualifications

• Bachelor's degree in Engineering, Business, Operations Management, or a related discipline; advanced degree preferred.
• 12+ years of progressive experience in utility operations, operational excellence, performance

Preferred Qualifications

• Master's degree (MBA, MEng, or equivalent)
• Experience in electric and/or gas utility operations, transmission and distribution, or comparable capital-intensive industries

Benefits

• Annual salary will vary based on a candidate’s skills, qualifications, experience, and other factors: $172,000.00/Yr. – $236,500.00/Yr. plus an additional $50K in Long Term Incentive Plan annually
• Annual Bonus for eligible positions: 30%
• 401(k) match and annual company contribution
• Medical, dental and vision insurance
• Life and disability insurance
• Generous paid time off options, including vacation, sick time, floating and fixed holidays, maternity leave and bonding/primary caregiver leave or parental leave
• Employee Assistance Program and resources for mental and emotional support
• Wellbeing programs such as tuition reimbursement, adoption and surrogacy assistance and fitness reimbursement
• Referral bonus program
• And much more

Note: Exelon-sponsored compensation and benefit programs may vary or not apply based on length of service, job grade, job classification or represented status. Eligibility will be determined by the written plan or program documents. Enterprise Operational Excellence Strategy Develop and lead the enterprise operational excellence and standardization strategy, aligning priorities, governance, and improvement roadmaps across all utility operating companies. Establish a common framework for performance improvement that advances safety, reliability, cost effectiveness, and customer outcomes while supporting enterprise objectives. (20%)

Execution Partner to the EVP, Operations Serve as a strategic advisor and execution partner to the Executive Vice President, Operations, translating enterprise priorities into actionable initiatives, milestones, and accountability mechanisms. Support executive decision-making by providing insights, recommendations, and progress updates on key operational transformation efforts. (15%)

Process Standardization & Convergence Lead the identification, design, and implementation of standardized operational processes across OpCos to reduce unnecessary variation and improve efficiency, consistency, and performance. Drive convergence of operating models while ensuring compliance with jurisdictional, regulatory, and business requirements. (20%)

Performance Governance & Analytics Establish enterprise performance governance processes, including KPI frameworks, dashboards, review forums, and reporting mechanisms that promote transparency and accountability. Leverage data analytics and trend analysis to identify performance gaps, uncover root causes, and drive targeted improvement actions. (15%)

Corrective Action & Institutionalization Ensure operational lessons learned, audit findings, incident reviews, and regulatory commitments are effectively tracked, resolved, and embedded into standard work practices. Promote sustainable performance improvement by preventing recurrence of issues and institutionalizing best practices across the enterprise. (10%)

Benchmarking & Peer Review Lead enterprise benchmarking and peer review activities to assess performance, identify leading practices, and evaluate opportunities for improvement. Facilitate cross-functional and cross-OpCo learning to accelerate adoption of proven approaches and close performance gaps. (5%)

Technology-Enabled Performance Improvement Partner with business and technology leaders to identify, prioritize, and deploy digital, analytical, automation, and artificial intelligence solutions that enhance operational performance. Define operational requirements and drive field adoption of enterprise tools to improve decision-making, productivity, safety, reliability, and cost outcomes. (15%)

• Bachelor's degree in Engineering, Business, Operations Management, or a related discipline; advanced degree preferred.
• 12+ years of progressive experience in utility operations, operational excellence, performance