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IT Analyst - T C - A and P - Policy or Billing - Int - FSO - Manager - Multiple Positions - 1757881
EY
Charlotte, NC
- $260,820 USD / year
- Program/project management and implementation planning (PMO)
Added just now
Curriculum Developer
Anduril Industries
Santa Ana, CA
3+ years of experience in curriculum development, instructional design, or training program management - ideally in a technical, engineering, or defense-related environment.
Added 1 min ago
Senior Cost Manager / Quantity Surveyor - Industrial and Maritime
Turner & Townsend
Baltimore, MD
Turner & Townsend is seeking an experienced Senior Cost Manager and/or Quantity Surveyor to support the delivery of a major industrial construction program in the Baltimore, Maryland area.…
Added 1 min ago
Associate Director - Life Sciences Construction
Turner & Townsend
Wilson, NC
Turner & Townsend are looking for an experienced Associate Director Cost Manager and/or Quantity Surveyor to lead cost management services for a major bio-pharmaceutical client. This role…
Added 1 min ago
Senior Cost Manager / Quantity Surveyor - Manufacturing Construction
Turner & Townsend
Glendale, KY
Turner & Townsend is seeking an experienced Senior Cost Manager to support the delivery of a major advanced manufacturing construction program in Glendale, Kentucky. This client-facing role…
Added 1 min ago
Senior Cost Manager / Quantity Surveyor - Manufacturing Construction
Turner & Townsend
Elizabethtown, KY
Turner & Townsend is seeking an experienced Senior Cost Manager to support the delivery of a major advanced manufacturing construction program, This client-facing role will provide cost…
Added 1 min ago
Project Manager
StraitSys Inc
Washington, DC
StraitSys is seeking a Project Manager to support the Department of Justice (DOJ), Executive Office for United States Attorneys (EOUSA), Office of the Chief Information Officer (OCIO),…
Added 1 min ago
Tier 2 Helpdesk Lead
StraitSys Inc
Washington, DC
The Tier 2 Helpdesk Lead will work closely with users, Government Program and Project Managers, Contractor technical teams, and USAidam engineers to resolve technical issues, identify…
Added 2 mins ago
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Senior Program Manager - CICADAS
B&A
Fort Meade, MD
- $160,000 to $230,000 USD / year
B&A is seeking a Senior Program Manager to support the Defense Intelligence Agency (DIA) Cyber Intelligence Center Analytic Development and Services (CICADAS) task order. If you are…
Added 2 mins ago
IT Program Manager (Senior)
BAE Systems
Herndon, VA
We are looking for an IT Program/Project Manager to oversee and execute complex projects. This role ensures successful delivery of professional services engagements, while maintaining high…
Added 2 mins ago
Project Sourcing Manager (PSM)
GE Vernova Operations LLC
Remote, United States
This position leads the supply chain management team in the given project and ensures fulfilment of Sourcing commitments towards the project by acting as a project manager for the Sourcing…
Added 2 mins ago
Sr Services Manager 3 - Digital Project Management
GE Energy Management Services, LLC
United States
…customer lifecycle through training, professional services, technical support, renewals, outcome attainment, retention, expansion, and customer advocacy with a Digital focus. Impacts…
Added 2 mins ago
Quality Programs Manager
Lifetime Workforce Solutions, LLC
United States
…internal and external stakeholders in all matters related to program. The Program Manager provides leadership and direction to ensure the program submissions are delivered according to…
Added 2 mins ago
Manager, Data Platforms Admin (DBA)
Capital District Physicians Health Plan, Inc.
United States
The Manager of Data Platform Administration plans, directs, and evaluates the work of Data Platform Administration team in the planning, design, development and maintenance of new and…
Added 3 mins ago
CE
Project Controls Manager - Transit
Colliers Engineering & Design
Los Angeles, CA
- $170,000 to $210,000 USD / year
We are seeking a Project Controls Manager to lead the project controls function for the Construction Management team serving as Owner's Representative on an LA Metro light rail transit…
Added 3 mins ago
FA
Management and Financial Analyst
Federal Aviation Administration
Des Moines, WA
- $101,771 to $194,772 USD / year
Provides comprehensive technical services on the control and disbursement of grant-in-aid funds. Tasks include but are not limited to, independently tracking and providing guidance to…
Added 3 mins ago
VH
Medical Supply Technician (Sterile Processing) - Quality Assurance
Veterans Health Administration
Amarillo, TX
- $54,727 to $71,147 USD / year
…performance and outcomes as it relates to the quality assurance…
Added 3 mins ago
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Staff Assistant
Veterans Health Administration
Vancouver, WA
- $89,508 to $116,362 USD / year
Provide technical support in project development, including goals, performance measures, and implementation strategies (e.g., development of goals, performance metrics, resource planning).
Added 3 mins ago
OO
OPERATIONS RESEARCH ANALYST
Organization of the Joint Chiefs of Staff
Pentagon, Arlington, VA
- $169,279 to $197,200 USD / year
Serves as a senior technical authority and project coordinator responsible for formulating complex study plans, structuring analytical workflows, and coordinating project tasks across…
Added 3 mins ago
VH
Nurse Manager-Med-Surg/Tele 4N/4S
Veterans Health Administration
Louisville, KY
- $92,963 to $167,769 USD / year
Robley Rex VA Healthcare System, Louisville, Kentucky is currently recruiting for a Nurse Manager-Med-Surg/Tele 4N/4S Louisville, Kentucky 603.Duties
Added 3 mins ago
Senior Test Manager
Systems Application & Technologies Inc
Dugway, UT
At DPG, SA-TECH is looking to bring a Senior Test Manager onto our team to support program efforts and success at this major DoD test facility.
Added 4 mins ago
CA
Program Administrator, Cadet Aviation
Civil Air Patrol
Montgomery, AL
- $52,000 to $65,000 USD / year
Reports To: Senior Program Manager, Cadet Aviation
Added 4 mins ago
Control Account Manager/ Avionics Integration Engineer 2/3
Northrop Grumman
Melbourne, FL
As a CAM, you will work with a technical team, leadership team and Business Management team to gather necessary information to control cost, schedule and performance of multiple statements…
Added 4 mins ago
Control Account Manager/ Avionics Integration Engineer (Level 2 or 3)
Northrop Grumman
Melbourne, FL
As a CAM, you will work with a technical team, leadership team and Business Management team to gather necessary information to control cost, schedule and performance of multiple statements…
Added 4 mins ago
Staff Software Configuration Analyst
Northrop Grumman
Melbourne, FL
Must have experience leading and forming program execution paths for teams to meet technical performance, cost, and schedule with a program manager.

Closed listing

Excellus BCBS

Quality Programs Manager

Rochester, NY, United States
Albany, NY, United States
Binghamton, NY, United States
Buffalo, NY, United States
Dewitt, NY, United States
Jamestown, NY, United States
Utica, NY, United States

This opening has closed.

The original listing is kept below for reference.

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Job details

Posting language: English
Posted: Nov 4, 2026

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Original job description

Archived listing. The details below describe a past opening.

Job Description:

Under the guidance of assigned management, this position manages related complex programs/projects as well as provides higher level operational and technical solutioning that reflects a more holistic or end-to-end approach to quality performance, i.e. accreditation, regulatory (CMS/DOH), member experience and health plan performance.

This position is an integral part of the team serving as the primary contact to internal and external stakeholders in all matters related to program. The Program Manager provides leadership and direction to ensure the program submissions are delivered according to specifications and deadlines along with ongoing monitoring of results.

Essential Accountabilities:

Performs elevated program management duties; specifically, provides focus on measures/outcomes and operational optimization/efficiencies, manages multiple projects, manages change in business strategies and priorities and maintains an organizational / enterprise lens to all activities.
Manages day-to-day operations to assess the organizations compliance with program standards.
Communicates effectively with users/customers, colleagues, sponsors, project teams and across a range of disciplines, and all levels of management to review project scope/progress and resolve program issues/barriers, as often as necessary to ensure timely completion of the program.
Plans, schedules, monitors, and reports on activities related to the program.
Creates and makes formal presentations of trending reports throughout program cycle to keep executive management apprised of current status and completion.
Provides leadership to develop program plan, monitors progress and timeliness to ensure deadlines are met.
Acts independently to oversee, assess and monitor high visibility projects/activities to drive program including but not limited to managing scope, problem identification, developing potential solutions, implementing them and evaluating outcomes involving various staff as needed.
Responsible for troubleshooting and using all resources to find needed answers. This includes assessing when to elevate issues and doing so as needed
In collaboration with Quality Measurement, develops, maintains progress reports (dashboards) to determine impact of interventions relative to goals, evidence compliance and status of program.
Participates in relevant committees and work groups; represents program, makes advanced presentations, prepares reports, data or other materials for committee presentation including but not limited to Quality Committee’s.
Act as an ambassador/subject matter expert for program and quality as well as socialize organizational importance and awareness for the program including how program relates to quality rating programs and corporate goals.
Build strong collaborative relationships with project managers, divisional and cross functional leads through-out the organization on multiple levels.
Serves as primary contact for external and internal inquires related to program. Manages applicable vendor/auditor/regulator relationships, inclusive of calls, site visits, audits, consultants and preparation of staff.
Coordinates collection and submission of evidence required to meet program requirements and assesses compliance.
Oversees development, contracting process, implementation and compliance of delegation/vendor agreements related to program. In collaboration with business areas, define content, oversight activities and reporting. Monitors agreements to ensure compliance is maintained.
Provides governance and oversight to program team rooms, artifacts and schedules.
Organize, coordinate and facilitate regular program reviews/meetings with other team members and cross functional stakeholders to foster coordination and communication. Provides oversight to ensure consistency in approach.
Plans, directs and coordinates matrixed team(s) activities to manage and implement interrelated projects/activities from contract/proposal initiation to final operational stage.
Determines, monitors, and reviews all program economics to include costs, operational budgets, staffing requirements, resources, and risk.
Formulates contingency plans to address schedule revisions, manpower adjustments, fund allocations and work requirements.
Controls program requirements, scope, and change management issues.
Facilitates management communication, focusing on critical path issues, risks and mitigation approaches.
Selects and applies appropriate tools to accurately estimate and plan the work of teams or project groups within agreed policies. Produces work plans according to required standards. Works with colleagues to produce/recommend/develop short term and long-term plans.
Establishes appropriate metrics for measuring key program criteria and monitors results to those metrics.
Conduct ongoing competitive intelligence and best practices in collaboration with other internal departments and evaluates for potential implementation. Maintains currency on emerging technologies, project management techniques, regulatory/accreditation requirements related to program. Attend classes, training seminars, and conferences relevant to program. Provide training and guidance to staff. Implement plans to incorporate new requirements into all impacted regions of the Corporation.
Provides education, assistance and coaching to staff involved in quality improvement (QI) and accreditation activities using the latest quality improvement methods, measurement, analysis and performance tracking. Trains and mentors’ stakeholders on requirements.
Coaches and counsels members of cross-functional teams to accomplish activities, meet established schedules or resolve technical/operational issues.
Monitors and evaluates quality of performance and product from all work within scope of responsibility.
Fosters an environment of continuous improvement. Constantly exploring ways to increase efficiencies and productivity, reducing waste, and reducing costs.
Advance a culture of excellence rooted in CX guiding principles.
Ensures confidentiality of information used consistent with New York State Education Law and Public Health Law.
Consistently demonstrates high standards of integrity by supporting the Lifetime Healthcare Companies’ mission and values, adhering to the Corporate Code of Conduct, and leading to the Lifetime Way values and beliefs.
Maintains high regard for member privacy in accordance with the corporate privacy policies and procedures.
Regular and reliable attendance is expected and required.
Performs other functions as assigned by management.

Minimum Qualifications:

Bachelor’s degree in Nursing, Business or Healthcare Administration, Analytics, Project Management or related fields with a minimum of 5 years of related work experience. Master’s degree preferred.
In lieu of degree, a minimum of 11 years of related work experience.
Minimum of 3 years of project management. PMI/PMP certification preferred.
Applied knowledge of quality improvement, accreditation and regulatory compliance.
Demonstrated leadership skills, quality principles, proficiency in problem solving and quality tools/techniques.
Knowledge of basic statistical concepts and survey design skills preferred.
Demonstrated skills in forming and fostering high performance, cross-functional teams.
Strong communication skills required, including ability to effectively communicate verbally and in writing, internally and externally and across the organization.
Strong coaching and facilitation skills to drive improvement and matrix ownership and change.
Communicates effectively with users/customers and colleagues across a range of disciplines and all levels of management.
Strong understanding and application of vendor management skills.
Very strong analytical and business process development skills.
Demonstrated success in working in a fast-paced environment.
Demonstrated competence in staff leadership and project leadership tasks.
In-depth knowledge of application delivery, management structures and reporting procedures.
Demonstrated experience in integrating enterprise applications.
Demonstrated experience managing teams executing under multi-phased and multi-deployment project schedules.
Demonstrated experience communicating with senior management in various formats, informal discussions, written reports, scheduled meetings and executive level presentations.
Knowledge and experience working in the healthcare, health insurance or similar industry.
Knowledge of federal, state, and accreditation standards including NCQA, CMS, IHI, AHRQ, NQF and NYSDOH Reporting Requirements. Maintains current and thorough understanding of federal and state regulations for all lines of business as it relates to job responsibilities preferred.

Physical Requirements:

Ability to work while sitting and/or standing while at a workstation viewing a computer and using a keyboard, mouse and/or phone for three (3) or more hours at a time.
Typical office environment including fluorescent lighting.
Ability to work in a home office for continuous periods of time for business continuity.
Ability to travel across the health plan service regions as needed.
Ability to lift, carry, push or pull 15 pounds or less.
Manual dexterity including fine finger motion required.
The ability to hear, understand and speak clearly while using a phone, with or without a headset.

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In support of the Americans with Disabilities Act, this job description lists only those responsibilities and qualifications deemed essential to the position.

Equal Opportunity Employer

Compensation Range(s):

E6: $79,068 - $142,322

The salary range indicated in this posting represents the minimum and maximum of the salary range for this position. Actual salary will vary depending on factors including, but not limited to, budget available, prior experience, knowledge, skill and education as they relate to the position’s minimum qualifications, in addition to internal equity. The posted salary range reflects just one component of our total rewards package. Other components of the total rewards package may include participation in group health and/or dental insurance, retirement plan, wellness program, paid time away from work, and paid holidays.

Please note: There may be opportunity for remote work within all jobs posted by the Excellus Talent Acquisition team. This decision is made on a case-by-case basis.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

About employer

More about this job

Skills

CMS
Leadership
Program management
Regulatory compliance
Presentation skills
Troubleshooting
Collaboration
Reporting
Communication skills
Change management
Project management
Provide training
Coaching
Process improvement
Confidentiality
Education law
PMP
Problem solving
Vendor management
Business processes

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