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TV
Shop Technician
Tidal Vision
Rancho Cordova, CA
- $22 to $28 USD / hour
…employer match, life and AD&D insurance, Employee Assistance Program, short & long term disability, tuition reimbursement, 21.67 days of paid time off + 10…
Added 1 min ago
Global Account Manager
Rockwell Automation (USA)
Remote, United States
Prior experience in technical sales, industrial distribution, systems integration or an engineering firm, or graduate of the Rockwell Automation Sales Training Program
Added 1 min ago
Sales Solutions Architect - AV
Black Box
PLANO, TX
Work alongside Account Managers to identify, qualify, and pursue AV opportunities across their customers, bringing technical credibility early in the sales cycle
Added 1 min ago
CO
Human Resources Coordinator
City of Marco Island Florida
Marco Island, FL
- $25.85 to $41.67 USD / hour
Performs professional, administrative, and technical human resources work in support of the City's human resources programs, policies, procedures, and services. Coordinates and administers…
Added 1 min ago
DIST OPERATOR-ASSOC
EPE
El Paso, TX
Provide technical support for field crews, Distribution Operators, Distribution Engineers and System Operators during outage and trouble situations.
Added 2 mins ago
CO
GIS Business Intelligence Analyst
City of Mesquite
Mesquite, TX
- $67,387.76 to $80,222.76 USD / year
The GIS Business Intelligence Analyst, with general guidance provided by the GIS Manager works with various divisions to align asset management software (Cityworks, SeeClickFix, pipe…
Added 3 mins ago
SA
Powersports Apprentice Technician - Team Mancuso Powersports North
Sonic Automotive
Houston, TX
- $20 USD / hour
…to dealership operations in addition to sharing the Mentor's technical knowledge and one-on-one training. They will be assisting the apprentice as…
Added 3 mins ago
RU
Machine Shop Quality Manager
Randstad USA
Union City, CA
- $130,000 to $150,000 USD / year
Randstad is recruiting a seasoned Quality Manager on behalf of a leading precision manufacturing client. In this role, you will take full ownership of the quality management system (QMS),…
Added 4 mins ago
Regional Equipment & Fleet Maintenance Manager
Loenbro
Austin, TX · Dallas, TX
The Regional Equipment & Fleet Maintenance Manager is responsible for leading the maintenance strategy, repair execution, compliance, reliability, and lifecycle support of company-owned,…
Added 5 mins ago
Dallas Location Leader
HNTB Corporation
Dallas, TX
…schedule, budget and quality management and delivery; client program and pursuit discovery and strategy) for HNTB Mega and Super Mega pursuits and projects. May serve as project manager or…
Added 5 mins ago
Arkansas Location Leader
HNTB Corporation
Little Rock, AR
…schedule, budget and quality management and delivery; client program and pursuit discovery and strategy) for HNTB Mega and Super Mega pursuits and projects. May serve as project manager or…
Added 5 mins ago
Fort Worth Location Leader
HNTB Corporation
Fort Worth, TX
…schedule, budget and quality management and delivery; client program and pursuit discovery and strategy) for HNTB Mega and Super Mega pursuits and projects. May serve as project manager or…
Added 5 mins ago
Regional Sales Manager-NYC NJ Ent.
Ericsson
NJ · NY
The Enterprise Regional Sales Manager (RSM) module is responsible for sales within the assigned NY & NJ territory with a mission to provide exceptional customer service and support…
Added 6 mins ago
Financial Analyst II - FP&A Topline
Proofpoint, Inc.
Sunnyvale, CA
Reporting to the Manager, FP&A, you’ll help refine company-wide top-line reporting and work with Finance, Accounting, Sales, and Sales Operations to build scalable processes for a growing…
Added 6 mins ago
Paint Line Supervisor
Ultra Aluminum Manufacturing
Howell, MI
…creativity and latitude is expected works under the supervision of a manager Develops methods and assists in its implementation to achieve plans and goals of the…
Added 7 mins ago
S
User Events Program Manager
Spektrix
Remote, United States
- $75,000 to $95,000 USD / year
Spektrix has an exciting opportunity for a User Events Program Manager to join our team!
Added 9 mins ago
MU
Project Manager I
MasTec Utility Services
Franktown, CO
- $90,000 to $110,000 USD / year
The Project Manager I is responsible for initiating, planning, executing, controlling, and evaluating power construction projects in accordance with scope, budget, and schedule…
Added 9 mins ago
SO
TRIO Talent Search/Upward Bound Project Assistant
Southwestern Oregon Community College
Coos Bay, OR
- $18.69 to $20.64 USD / hour
Administrative Program Support (100% of Time)
Added 9 mins ago
Energy Project Manager
IPS-Integrated Project Services
Blue Bell, PA · Burlington, MA · Germantown, MD · Somerset, NJ · Cherry Hill, NJ · Cary, NC
…sciences industry. We are looking for a talented Energy Project Manager to join our dedicated team at any of our East Coast offices (MA, NJ, MD, PA,…
Added 9 mins ago
Construction Project Manager
IPS-Integrated Project Services
Vacaville, CA
…are looking for a dynamic and skilled Construction Project Manager to join our talented team located in Emeryville,…
Added 9 mins ago
Office Manager
IPS-Integrated Project Services
Cary, NC
…life sciences industry. We are looking for a dedicated Office Manager to join our talented team at our office located in Cary,…
Added 10 mins ago
OC
Dean of Business and Information Technology
Olympic College
Bremerton, WA
- $115,000 to $135,000 USD / year
The BT division office is supported by a dedicated team, including a Division Program Manager and Division Outreach Coordinator. The Dean supervises faculty and staff across several…
Added 11 mins ago
OSP Program Manager - Long Haul Deployment
Zayo Group LLC
United States
The Program Manager, Long Haul OSP Deployment is responsible for the successful delivery of long haul fiber deployment programs through direct management of turnkey engineering and…
Added 12 mins ago
A
Program Manager - Engineering
Actalent
Mukilteo, WA
- $140,000 to $170,000 USD / year
Job Title: Program Manager Defense SystemsLocation: Mukilteo, WA, USPlacement Type: Full Time Top Skills-Ability to manage a budget-Ability to manage a schedule-Ability to interface with a…
Added 12 mins ago
A
ICT Project Manager (100% Remote)
Actalent
Dallas, TX
- $55 to $72 USD / hour
Job Description:We are seeking a Senior Project Manager to lead complex engineering and mission-critical projects from planning through successful project delivery. This individual will be…

Closed listing

Excellus BCBS

Quality Programs Manager

Rochester, NY, United States
Albany, NY, United States
Binghamton, NY, United States
Buffalo, NY, United States
Dewitt, NY, United States
Jamestown, NY, United States
Utica, NY, United States

This opening has closed.

The original listing is kept below for reference.

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Job details

Posting language: English
Posted: Nov 4, 2026

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Original job description

Archived listing. The details below describe a past opening.

Job Description:

Under the guidance of assigned management, this position manages related complex programs/projects as well as provides higher level operational and technical solutioning that reflects a more holistic or end-to-end approach to quality performance, i.e. accreditation, regulatory (CMS/DOH), member experience and health plan performance.

This position is an integral part of the team serving as the primary contact to internal and external stakeholders in all matters related to program. The Program Manager provides leadership and direction to ensure the program submissions are delivered according to specifications and deadlines along with ongoing monitoring of results.

Essential Accountabilities:

Performs elevated program management duties; specifically, provides focus on measures/outcomes and operational optimization/efficiencies, manages multiple projects, manages change in business strategies and priorities and maintains an organizational / enterprise lens to all activities.
Manages day-to-day operations to assess the organizations compliance with program standards.
Communicates effectively with users/customers, colleagues, sponsors, project teams and across a range of disciplines, and all levels of management to review project scope/progress and resolve program issues/barriers, as often as necessary to ensure timely completion of the program.
Plans, schedules, monitors, and reports on activities related to the program.
Creates and makes formal presentations of trending reports throughout program cycle to keep executive management apprised of current status and completion.
Provides leadership to develop program plan, monitors progress and timeliness to ensure deadlines are met.
Acts independently to oversee, assess and monitor high visibility projects/activities to drive program including but not limited to managing scope, problem identification, developing potential solutions, implementing them and evaluating outcomes involving various staff as needed.
Responsible for troubleshooting and using all resources to find needed answers. This includes assessing when to elevate issues and doing so as needed
In collaboration with Quality Measurement, develops, maintains progress reports (dashboards) to determine impact of interventions relative to goals, evidence compliance and status of program.
Participates in relevant committees and work groups; represents program, makes advanced presentations, prepares reports, data or other materials for committee presentation including but not limited to Quality Committee’s.
Act as an ambassador/subject matter expert for program and quality as well as socialize organizational importance and awareness for the program including how program relates to quality rating programs and corporate goals.
Build strong collaborative relationships with project managers, divisional and cross functional leads through-out the organization on multiple levels.
Serves as primary contact for external and internal inquires related to program. Manages applicable vendor/auditor/regulator relationships, inclusive of calls, site visits, audits, consultants and preparation of staff.
Coordinates collection and submission of evidence required to meet program requirements and assesses compliance.
Oversees development, contracting process, implementation and compliance of delegation/vendor agreements related to program. In collaboration with business areas, define content, oversight activities and reporting. Monitors agreements to ensure compliance is maintained.
Provides governance and oversight to program team rooms, artifacts and schedules.
Organize, coordinate and facilitate regular program reviews/meetings with other team members and cross functional stakeholders to foster coordination and communication. Provides oversight to ensure consistency in approach.
Plans, directs and coordinates matrixed team(s) activities to manage and implement interrelated projects/activities from contract/proposal initiation to final operational stage.
Determines, monitors, and reviews all program economics to include costs, operational budgets, staffing requirements, resources, and risk.
Formulates contingency plans to address schedule revisions, manpower adjustments, fund allocations and work requirements.
Controls program requirements, scope, and change management issues.
Facilitates management communication, focusing on critical path issues, risks and mitigation approaches.
Selects and applies appropriate tools to accurately estimate and plan the work of teams or project groups within agreed policies. Produces work plans according to required standards. Works with colleagues to produce/recommend/develop short term and long-term plans.
Establishes appropriate metrics for measuring key program criteria and monitors results to those metrics.
Conduct ongoing competitive intelligence and best practices in collaboration with other internal departments and evaluates for potential implementation. Maintains currency on emerging technologies, project management techniques, regulatory/accreditation requirements related to program. Attend classes, training seminars, and conferences relevant to program. Provide training and guidance to staff. Implement plans to incorporate new requirements into all impacted regions of the Corporation.
Provides education, assistance and coaching to staff involved in quality improvement (QI) and accreditation activities using the latest quality improvement methods, measurement, analysis and performance tracking. Trains and mentors’ stakeholders on requirements.
Coaches and counsels members of cross-functional teams to accomplish activities, meet established schedules or resolve technical/operational issues.
Monitors and evaluates quality of performance and product from all work within scope of responsibility.
Fosters an environment of continuous improvement. Constantly exploring ways to increase efficiencies and productivity, reducing waste, and reducing costs.
Advance a culture of excellence rooted in CX guiding principles.
Ensures confidentiality of information used consistent with New York State Education Law and Public Health Law.
Consistently demonstrates high standards of integrity by supporting the Lifetime Healthcare Companies’ mission and values, adhering to the Corporate Code of Conduct, and leading to the Lifetime Way values and beliefs.
Maintains high regard for member privacy in accordance with the corporate privacy policies and procedures.
Regular and reliable attendance is expected and required.
Performs other functions as assigned by management.

Minimum Qualifications:

Bachelor’s degree in Nursing, Business or Healthcare Administration, Analytics, Project Management or related fields with a minimum of 5 years of related work experience. Master’s degree preferred.
In lieu of degree, a minimum of 11 years of related work experience.
Minimum of 3 years of project management. PMI/PMP certification preferred.
Applied knowledge of quality improvement, accreditation and regulatory compliance.
Demonstrated leadership skills, quality principles, proficiency in problem solving and quality tools/techniques.
Knowledge of basic statistical concepts and survey design skills preferred.
Demonstrated skills in forming and fostering high performance, cross-functional teams.
Strong communication skills required, including ability to effectively communicate verbally and in writing, internally and externally and across the organization.
Strong coaching and facilitation skills to drive improvement and matrix ownership and change.
Communicates effectively with users/customers and colleagues across a range of disciplines and all levels of management.
Strong understanding and application of vendor management skills.
Very strong analytical and business process development skills.
Demonstrated success in working in a fast-paced environment.
Demonstrated competence in staff leadership and project leadership tasks.
In-depth knowledge of application delivery, management structures and reporting procedures.
Demonstrated experience in integrating enterprise applications.
Demonstrated experience managing teams executing under multi-phased and multi-deployment project schedules.
Demonstrated experience communicating with senior management in various formats, informal discussions, written reports, scheduled meetings and executive level presentations.
Knowledge and experience working in the healthcare, health insurance or similar industry.
Knowledge of federal, state, and accreditation standards including NCQA, CMS, IHI, AHRQ, NQF and NYSDOH Reporting Requirements. Maintains current and thorough understanding of federal and state regulations for all lines of business as it relates to job responsibilities preferred.

Physical Requirements:

Ability to work while sitting and/or standing while at a workstation viewing a computer and using a keyboard, mouse and/or phone for three (3) or more hours at a time.
Typical office environment including fluorescent lighting.
Ability to work in a home office for continuous periods of time for business continuity.
Ability to travel across the health plan service regions as needed.
Ability to lift, carry, push or pull 15 pounds or less.
Manual dexterity including fine finger motion required.
The ability to hear, understand and speak clearly while using a phone, with or without a headset.

************

In support of the Americans with Disabilities Act, this job description lists only those responsibilities and qualifications deemed essential to the position.

Equal Opportunity Employer

Compensation Range(s):

E6: $79,068 - $142,322

The salary range indicated in this posting represents the minimum and maximum of the salary range for this position. Actual salary will vary depending on factors including, but not limited to, budget available, prior experience, knowledge, skill and education as they relate to the position’s minimum qualifications, in addition to internal equity. The posted salary range reflects just one component of our total rewards package. Other components of the total rewards package may include participation in group health and/or dental insurance, retirement plan, wellness program, paid time away from work, and paid holidays.

Please note: There may be opportunity for remote work within all jobs posted by the Excellus Talent Acquisition team. This decision is made on a case-by-case basis.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

About employer

More about this job

Skills

CMS
Leadership
Program management
Regulatory compliance
Presentation skills
Troubleshooting
Collaboration
Reporting
Communication skills
Change management
Project management
Provide training
Coaching
Process improvement
Confidentiality
Education law
PMP
Problem solving
Vendor management
Business processes

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