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Project Manager, Video Distribution
Sand Cherry Associates
Remote, United States
· 7+ years of project or program management experience leading complex technology, telecommunications, network, media, or infrastructure initiatives.
Added just now
MO
Associate Account Manager, Affiliate Marketing
Market Once Holdings.com, LLC
Denver, CO
- $65,000 to $80,000 USD / year
We are looking for an Associate Account Manager to join our Affiliate Marketing team. In this role, you will manage the day-to-day tactical execution of our clients’ Affiliate program…
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Senior Manager, Learning Experience & Readiness
Curriculum Associates
Remote, United States
Seven or more years in enablement, learning and development, internal communications or program management, ideally in education technology or software
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RN
Northwell
United States
Keeps the Patient Care Manager/designee and/or physician, abreast of changes in patient’s condition and/or treatments, as appropriate;
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BC
Temporary Program Associate
Brilliant Corners
San Francisco, CA
- $26.44 to $27.88 USD / hour
The Program Associate provides critical support to the Housing Services team through administrative back-office functions, keeping up-to-date records, preparing check requests, updating…
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Lead Media Clerk
Benecard Services Inc.
Mechanicsburg, PA
…and acts as the primary point of contact in the absence of…
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Account Manager - Los Angeles & Southern California Region
Botrista
Remote, United States
We are currently seeking an enthusiastic and customer-centric Account Manager to join our team in Los Angeles & Southern California Region. This blended role will allow you to pursue…
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Installation Coordinator
North American Video Corp
Burr Ridge, IL
…scheduling through completion. Working closely with the Installation Manager and Project Managers, this position helps maintain installation timelines, manages subcontractor coordination,…
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Key Account Manager - Automotive Mechatronics
GHSP
Novi, MI
Every great vehicle program starts with a relationship. At GHSP, we're developing the electronic control technologies that power critical vehicle systems around the world, and we're looking…
Added 1 min ago
VH
File Supervisor
Veterans Health Administration
Harlingen, TX
- $45,409 to $59,031 USD / year
…Records Scanning and File Room unit of the Health Information Management System (HIMS) and is located at the VA Texas Valley Coastal Bend Health Care System in Harlingen,…
Added 1 min ago
VH
Medical Support Assistant
Veterans Health Administration
Ardmore, OK · Fort Sill, OK · Norman, OK · Oklahoma City, OK · Yukon, OK · Lawton, OK · Clinton, OK · Shawnee, OK · Stillwater, OK · Enid, OK · Wichita Falls, TX
- $36,464 to $59,118 USD / year
…(ICB), Patient Check-IN (PCI), Consult Toolbox, Consult Tracking Manager (CTM+), My HealtheVet (in-person authentication/secure messaging), patient updates and demographic changes. Ensure…
Added 1 min ago
VH
Operating Room RN (Scrub Nurse)
Veterans Health Administration
Madison, WI
- $86,212 to $148,993 USD / year
Preparing cases for the following day, coordinating with vendors and the Perioperative Business Manager to address service specific needs.
Added 1 min ago
UC
Carpenter
U.S. Coast Guard
New London, CT
- $29 to $34 USD / hour
The Office of Personnel management (OPM) must authorize employment offers made to current or former political appointees. If you are currently, or have been within the last 5 years, a…
Added 1 min ago
UC
HOUSING MANAGEMENT SPECIALIST
U.S. Coast Guard
Buzzards Bay, MA
- $69,905 to $90,882 USD / year
You will serve as a HOUSING MANAGEMENT SPECIALIST and be responsible for supporting the management and operation of government-owned and leased housing programs, including planning,…
Added 1 min ago
VH
Social Worker - Program Coordinator
Veterans Health Administration
Clarksburg, WV
- $108,278 to $140,765 USD / year
This position is eligible for the Education Debt Reduction Program (EDRP), a student loan payment reimbursement program. You must meet specific individual eligibility requirements in…
Added 1 min ago
VH
Operating Room Registered Nurse
Veterans Health Administration
Iowa City, IA
- $73,696 to $122,961 USD / year
…by one of the following accrediting bodies at the time the program was completed by the applicant: The Accreditation Commission for Education in Nursing (ACEN) or The Commission on…
Added 1 min ago
UC
HOUSING MANAGEMENT SPECIALIST
U.S. Coast Guard
Buzzards Bay, MA
- $69,905 to $90,882 USD / year
You will serve as a HOUSING MANAGEMENT SPECIALIST and be responsible for supporting the management and operation of government-owned and leased housing programs, including planning,…
Added 1 min ago
HA
SUPERVISORY LOGISTICS MANAGEMENT SPECIALIST
Headquarters, Air Force Reserve Command
Eglin AFB, FL
- $74,678 to $97,087 USD / year
…they pertain to deployment operations, war reserve material management, base/expeditionary reception and support, re-deployment, mobility bags, air terminal operations and support…
Added 1 min ago
US
PRODUCTION CONTROLLER (SHIPS)
United States Fleet Forces Command
Naval Base, Norfolk, VA
- $90,838 to $118,092 USD / year
…support the preparation for and execution of Surface Team One program reviews including both planning and execution lessons learned review (MMPR). | You will track, support and provide…
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VH
Housekeeping Aid-Environmental Services Technician Supervisor
Veterans Health Administration
Johnson City, TN
- $27 to $32 USD / hour
This position is located within the Environmental Management Services Division of VA Medical Center. This position is under the direct supervision of the Environmental Services Technician…
Added 1 min ago
TS
Transportation Security Officer
Transportation Security Administration
Helena, MT
- $46,105 to $56,844 USD / year
…risk-based security screening protocols that vary based on program…
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AF
CONFERENCE CENTER & PROTOCOL SPECIALIST
Air Force Elements, U.S. Central Command
MacDill AFB, FL
- $89,508 to $116,362 USD / year
The primary purpose of this position is to serve as the Executive Dining and Protocol Manager for Headquarters United States CentralCommand ( USCENTCOM), Protocol Office.
Added 1 min ago
CA
Regional Chief of Cybersecurity
Cybersecurity and Infrastructure Security Agency
Seattle, WA · Atlanta, GA · Oakland, CA · Chicago, IL · Kansas City, MO · Boston, MA · Philadelphia, PA · New York, NY
- $126,384 to $164,301 USD / year
…assets from known vulnerabilities and develop a security risk management…
Added 1 min ago
VH
Operating Room RN
Veterans Health Administration
Madison, WI
- $86,212 to $148,993 USD / year
…performance include knowledge and active participation in the unit/program level quality improvement process and initiatives as well as customer service…
Added 1 min ago
VH
Social Worker-Community Living Center
Veterans Health Administration
Saint Cloud, MN
- $72,784 to $114,488 USD / year
…incumbent is an integral part of the overall VHA health care program and as part of the health care service delivery to Veterans and their families. Social work services provide case…

Closed listing

Excellus BCBS

Quality Programs Manager

Rochester, NY, United States
Albany, NY, United States
Binghamton, NY, United States
Buffalo, NY, United States
Dewitt, NY, United States
Jamestown, NY, United States
Utica, NY, United States

This opening has closed.

The original listing is kept below for reference.

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Job details

Posting language: English
Posted: Nov 4, 2026

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Original job description

Archived listing. The details below describe a past opening.

Job Description:

Under the guidance of assigned management, this position manages related complex programs/projects as well as provides higher level operational and technical solutioning that reflects a more holistic or end-to-end approach to quality performance, i.e. accreditation, regulatory (CMS/DOH), member experience and health plan performance.

This position is an integral part of the team serving as the primary contact to internal and external stakeholders in all matters related to program. The Program Manager provides leadership and direction to ensure the program submissions are delivered according to specifications and deadlines along with ongoing monitoring of results.

Essential Accountabilities:

Performs elevated program management duties; specifically, provides focus on measures/outcomes and operational optimization/efficiencies, manages multiple projects, manages change in business strategies and priorities and maintains an organizational / enterprise lens to all activities.
Manages day-to-day operations to assess the organizations compliance with program standards.
Communicates effectively with users/customers, colleagues, sponsors, project teams and across a range of disciplines, and all levels of management to review project scope/progress and resolve program issues/barriers, as often as necessary to ensure timely completion of the program.
Plans, schedules, monitors, and reports on activities related to the program.
Creates and makes formal presentations of trending reports throughout program cycle to keep executive management apprised of current status and completion.
Provides leadership to develop program plan, monitors progress and timeliness to ensure deadlines are met.
Acts independently to oversee, assess and monitor high visibility projects/activities to drive program including but not limited to managing scope, problem identification, developing potential solutions, implementing them and evaluating outcomes involving various staff as needed.
Responsible for troubleshooting and using all resources to find needed answers. This includes assessing when to elevate issues and doing so as needed
In collaboration with Quality Measurement, develops, maintains progress reports (dashboards) to determine impact of interventions relative to goals, evidence compliance and status of program.
Participates in relevant committees and work groups; represents program, makes advanced presentations, prepares reports, data or other materials for committee presentation including but not limited to Quality Committee’s.
Act as an ambassador/subject matter expert for program and quality as well as socialize organizational importance and awareness for the program including how program relates to quality rating programs and corporate goals.
Build strong collaborative relationships with project managers, divisional and cross functional leads through-out the organization on multiple levels.
Serves as primary contact for external and internal inquires related to program. Manages applicable vendor/auditor/regulator relationships, inclusive of calls, site visits, audits, consultants and preparation of staff.
Coordinates collection and submission of evidence required to meet program requirements and assesses compliance.
Oversees development, contracting process, implementation and compliance of delegation/vendor agreements related to program. In collaboration with business areas, define content, oversight activities and reporting. Monitors agreements to ensure compliance is maintained.
Provides governance and oversight to program team rooms, artifacts and schedules.
Organize, coordinate and facilitate regular program reviews/meetings with other team members and cross functional stakeholders to foster coordination and communication. Provides oversight to ensure consistency in approach.
Plans, directs and coordinates matrixed team(s) activities to manage and implement interrelated projects/activities from contract/proposal initiation to final operational stage.
Determines, monitors, and reviews all program economics to include costs, operational budgets, staffing requirements, resources, and risk.
Formulates contingency plans to address schedule revisions, manpower adjustments, fund allocations and work requirements.
Controls program requirements, scope, and change management issues.
Facilitates management communication, focusing on critical path issues, risks and mitigation approaches.
Selects and applies appropriate tools to accurately estimate and plan the work of teams or project groups within agreed policies. Produces work plans according to required standards. Works with colleagues to produce/recommend/develop short term and long-term plans.
Establishes appropriate metrics for measuring key program criteria and monitors results to those metrics.
Conduct ongoing competitive intelligence and best practices in collaboration with other internal departments and evaluates for potential implementation. Maintains currency on emerging technologies, project management techniques, regulatory/accreditation requirements related to program. Attend classes, training seminars, and conferences relevant to program. Provide training and guidance to staff. Implement plans to incorporate new requirements into all impacted regions of the Corporation.
Provides education, assistance and coaching to staff involved in quality improvement (QI) and accreditation activities using the latest quality improvement methods, measurement, analysis and performance tracking. Trains and mentors’ stakeholders on requirements.
Coaches and counsels members of cross-functional teams to accomplish activities, meet established schedules or resolve technical/operational issues.
Monitors and evaluates quality of performance and product from all work within scope of responsibility.
Fosters an environment of continuous improvement. Constantly exploring ways to increase efficiencies and productivity, reducing waste, and reducing costs.
Advance a culture of excellence rooted in CX guiding principles.
Ensures confidentiality of information used consistent with New York State Education Law and Public Health Law.
Consistently demonstrates high standards of integrity by supporting the Lifetime Healthcare Companies’ mission and values, adhering to the Corporate Code of Conduct, and leading to the Lifetime Way values and beliefs.
Maintains high regard for member privacy in accordance with the corporate privacy policies and procedures.
Regular and reliable attendance is expected and required.
Performs other functions as assigned by management.

Minimum Qualifications:

Bachelor’s degree in Nursing, Business or Healthcare Administration, Analytics, Project Management or related fields with a minimum of 5 years of related work experience. Master’s degree preferred.
In lieu of degree, a minimum of 11 years of related work experience.
Minimum of 3 years of project management. PMI/PMP certification preferred.
Applied knowledge of quality improvement, accreditation and regulatory compliance.
Demonstrated leadership skills, quality principles, proficiency in problem solving and quality tools/techniques.
Knowledge of basic statistical concepts and survey design skills preferred.
Demonstrated skills in forming and fostering high performance, cross-functional teams.
Strong communication skills required, including ability to effectively communicate verbally and in writing, internally and externally and across the organization.
Strong coaching and facilitation skills to drive improvement and matrix ownership and change.
Communicates effectively with users/customers and colleagues across a range of disciplines and all levels of management.
Strong understanding and application of vendor management skills.
Very strong analytical and business process development skills.
Demonstrated success in working in a fast-paced environment.
Demonstrated competence in staff leadership and project leadership tasks.
In-depth knowledge of application delivery, management structures and reporting procedures.
Demonstrated experience in integrating enterprise applications.
Demonstrated experience managing teams executing under multi-phased and multi-deployment project schedules.
Demonstrated experience communicating with senior management in various formats, informal discussions, written reports, scheduled meetings and executive level presentations.
Knowledge and experience working in the healthcare, health insurance or similar industry.
Knowledge of federal, state, and accreditation standards including NCQA, CMS, IHI, AHRQ, NQF and NYSDOH Reporting Requirements. Maintains current and thorough understanding of federal and state regulations for all lines of business as it relates to job responsibilities preferred.

Physical Requirements:

Ability to work while sitting and/or standing while at a workstation viewing a computer and using a keyboard, mouse and/or phone for three (3) or more hours at a time.
Typical office environment including fluorescent lighting.
Ability to work in a home office for continuous periods of time for business continuity.
Ability to travel across the health plan service regions as needed.
Ability to lift, carry, push or pull 15 pounds or less.
Manual dexterity including fine finger motion required.
The ability to hear, understand and speak clearly while using a phone, with or without a headset.

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In support of the Americans with Disabilities Act, this job description lists only those responsibilities and qualifications deemed essential to the position.

Equal Opportunity Employer

Compensation Range(s):

E6: $79,068 - $142,322

The salary range indicated in this posting represents the minimum and maximum of the salary range for this position. Actual salary will vary depending on factors including, but not limited to, budget available, prior experience, knowledge, skill and education as they relate to the position’s minimum qualifications, in addition to internal equity. The posted salary range reflects just one component of our total rewards package. Other components of the total rewards package may include participation in group health and/or dental insurance, retirement plan, wellness program, paid time away from work, and paid holidays.

Please note: There may be opportunity for remote work within all jobs posted by the Excellus Talent Acquisition team. This decision is made on a case-by-case basis.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

About employer

More about this job

Skills

CMS
Leadership
Program management
Regulatory compliance
Presentation skills
Troubleshooting
Collaboration
Reporting
Communication skills
Change management
Project management
Provide training
Coaching
Process improvement
Confidentiality
Education law
PMP
Problem solving
Vendor management
Business processes

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