Audiology Scheduling Assistant

Description

Scheduling Assistant - In Office Join a patient-focused eye care team where your organization, professionalism, and friendly communication help create a seamless experience from the first phone call to the final follow-up. As a Scheduling Assistant, you will support daily clinic operations, coordinate appointments, and serve as an important point of contact for patients and providers in a fast-paced, in-office environment.

What You’ll Do · Manage and coordinate patient appointments through high-volume phone communication · Respond to patient inquiries with professionalism, empathy, and excellent customer service · Confirm, schedule, and reschedule appointments to support efficient clinic flow · Maintain accurate patient information, appointment schedules, and related documentation · Partner with providers and clinical team members to keep daily operations running smoothly · Support patient intake, follow-up, and other administrative needs assigned · Confirm schedules with providers and clinical team members

What You’ll Bring · Previous experience in a medical, optometry, or patient-facing office setting preferred · Clear, courteous communication skills and a patient-first approach · Strong organization, attention to detail, and ability to manage multiple priorities · Comfort using scheduling software, electronic records, and standard office tools · Ability to remain calm, professional, and solution-oriented in a high-volume phone environment · A proactive mindset, strong problem-solving skills, and commitment to accuracy Must be able to work in-office only; remote or hybrid options are not available

Ready to make an impact? If you are dependable, detail-oriented, and passionate about providing an exceptional patient experience, we would love to hear from you. Apply today to join a supportive, growth-oriented eye care team and take the next step in your career.