Jobs in the United States

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Added 2 mins ago
Dynamics Test Engineering Manager
The Boeing Company
Berkeley, MO
+ Candidates must have at least one year of experience in a leadership role (team leader, temp manager, large scale cross functional project/program management, or formal manager…
Added 2 mins ago
Manager, US Market Research
Amgen
IL
Let’s do this. Let’s change the world. The Commercial Insights Manager will be responsible for delivering HCP and patient primary market research and insights for UPLIZNA IgG4-RD, as well…
Added 2 mins ago
EC
Manager, Product Life Cycle & Configuration Management
Eaton Corporation
Highland, IL
- $130,000 to $190,000 USD / year
Eaton’s Global Energy Infrastructure Solutions (GEIS) division is currently seeking a Manager, Product Life Cycle & Configuration Management. This is a hybrid role for our Syracuse, NY or…
Added 2 mins ago
Senior Manager Manufacturing Strategy
Caterpillar, Inc.
Pontiac, IL
Oversee the hiring, development and management of all project teams within the program, including both internal staff and external contractors. Also, directs day-to-day work assignments…
Added 2 mins ago
EC
Project Manager - Hyperscale
Eaton Corporation
Glendale Heights, IL
- $99,000 to $145,000 USD / year
Eaton’s North American Sales division is currently seeking a Project Manager - Hyperscale. This remote position is available to candidates located within the United States.
Added 2 mins ago
GENERAL ENGINEER
Air Mobility Command
Scott AFB, IL
…primary purpose of this position is to serve as the AMC Program Manager reporting directly to the Air Mobility Command Chief of Staff (General Officer) for renovation of facilities and…
Added 2 mins ago
Manager - Transmission and Substation Engineering
Exelon
OAKBROOK TERRACE, IL
Lead engineering activities supporting transmission interconnections, system expansion, and other transmission growth initiatives from early project development through engineering handoff.
Added 2 mins ago
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Project Manager
Exelon
OAKBROOK TERRACE, IL
- $83,200 USD / year
Manage (or support a Principal or Senior Project Manager with the management of) transmission, substation, distribution, gas, and/or information technology projects consisting of…
Added 2 mins ago
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Sr Project Manager
Exelon
OAKBROOK TERRACE, IL
- $100,800 USD / year
…safety performance of multiple projects and programs. Leads project teams through business case / capital approval process, development and execution of project plans and project closeout.…
Added 2 mins ago
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Sr Business Program Manager
Exelon
OAKBROOK TERRACE, IL
- $88,800 USD / year
…implementation phases as required. Develop business plans, project charters, and performance metrics in support of business objectives. Ensure organizational alignment with management…
Added 2 mins ago
Sr. Product Analyst - IT Generation App Ops
Constellation
Braceville, IL · Marseilles, IL · Byron, IL · Morris, IL · Clinton, IL · Cordova, IL
Candidates must reside within driving distance of a Constellation Clean Energy Center
Added 2 mins ago
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Operations Manager I - Sam's Club
Walmart
EDWARDSVILLE, IL
- $84,000 to $126,000 USD / year
Manages the development and improvement of new or existing operational tools reports and customerfacing functionality by providing direction and input on project business and functional…
Added 2 mins ago
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Project Manager - Kiewit Power Delivery Engineering
Kiewit
Itasca, IL
- $152,000 to $160,000 USD / year
We are seeking an experienced Engineering Project Manager to support our expanding Power Delivery team, which provides engineering and design services to major utilities and transmission &…
Added 3 mins ago
Customer Success Manager
PCI Pharma Services
Rockford, IL
The Customer Success Manager (CSM) will be primarily responsible for proactively driving growth of user utilization metrics, customer onboarding and enablement of pci|bridge. CSM will…
Added 3 mins ago
Digital Platforms, Testing Coordinator
PCI Pharma Services
Rockford, IL
The Testing Coordinator will play a pivotal role in the software development process for PCI;s proprietary pci | bridge™ platform. The role will be responsible to write testing scripts,…
Added 3 mins ago
Manager Supply Chain Planning
Caterpillar, Inc.
Peoria, IL
Project Management: Knowledge of effective project management strategies and tactics; ability to plan, organize, monitor, and control projects, ensuring efficient utilization of technical…
Added 3 mins ago
Project Manager
The Hertz Corporation
Springfield, IL
We are seeking a strategic and customer-focused Project Manager to lead delivery of customer-facing products and support transformation initiatives across web, mobile, and platform…
Added 3 mins ago
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Enterprise Task Order Delivery Owner
Oracle
Springfield, IL
- $91,400 to $187,000 USD / year
Oracle Health Government Services is seeking a skilled Federal Program Manager specializing in federal task order ownership, contract delivery, scope governance, requirements management,…
Added 3 mins ago
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Cloud Consulting Delivery Lead- Fusion Applications
Oracle
Springfield, IL
- $126,200 to $264,100 USD / year
Provide guidance and direction to the Cloud Consulting Project Manager to achieve healthy project margin and ensure the project are delivered successfully with a positive impact on P&L.
Added 3 mins ago
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Sr Manager of Fusion Applications (Greenfield)
Oracle
Springfield, IL
- $136,700 to $243,800 USD / year
Greenfield Sales Strategy & New Business Development
Added 3 mins ago
Senior Manager, Sales Operations
Parexel
Springfield, IL
We are seeking a Senior Manager, Global Commercial Operations and Enablement, to join our team in a remote capacity. As a Senior Manager, Global Commercial Operations and Enablement, you…
Added 3 mins ago
Business Development Manager OEM
Emerson
Springfield, IL
If you are a sales professional or business development manager looking for an opportunity to grow your career, Emerson has an exciting opportunity for you. In this role, you will drive…
Added 3 mins ago
Lead Insurance Product Manager - Part D/PDP
Humana
Springfield, IL
Humana is seeking a Medicare Part D expert to join the team as a Lead Insurance Product Manager who is ready to shape PDP strategy, guide complex decisions and turn regulatory requirements…
Added 3 mins ago
Copywriter 2
Humana
Springfield, IL
…personalized, technology-enabled communications. Creative and content development play a central role in this…
Added 3 mins ago
Global Supply Chain Manager, ODM Network Switches Infrastructure Supply Chain
Meta
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Global Supply Chain Manager, ODM Network Switches Infrastructure Supply Chain Responsibilities:

Closed listing

Customer Success Manager

United States

The base pay for this position is $61,300.00 – $122,700.00In specific locations, the pay range may vary from the range posted.

This opening has closed.

The original listing is kept below for reference.

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Job details

Pay: The base pay for this position is $61,300.00 – $122,700.00In specific locations, the pay range may vary from the range posted.
Posting language: English
Posted: Nov 10, 2026

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Original job description

Archived listing. The details below describe a past opening.

Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 122,000 colleagues serve people in more than 160 countries.

JOB DESCRIPTION:

Working at Abbott At Abbott, you can do work that matters, grow, and learn, care for yourself and your family, be your true self, and live a full life. You’ll also have access to:

Career development with an international company where you can grow the career you dream of.
An excellent retirement savings plan with a high employer contribution.
A company recognized as a great place to work in dozens of countries worldwide and named one of the most admired companies in the world by Fortune.
A company that is recognized as one of the best big companies to work for as well as the best place to work for diversity, working mothers, female executives, and scientists.

The Opportunity The Customer Success Manager (CSM) provides account management services and support to targeted customers, builds collaborative long-term relationships, and provides project leadership, cross-functional process coordination, and targeted data stewardship.

As the Customer Success Manager, you’ll have the chance to optimize the customer experience for strategic accounts, lead cross-functional improvement initiatives, and use account data and customer feedback to strengthen engagement, retention, and growth.

This position is onsite in Madison, Wisconsin.

What You’ll Work On

For the Screening Business Unit, serve as a dedicated point of contact for health system inquiries and escalations, including identification and prioritization of workflow issues and improvements.
Drive customer engagement, retention, and growth in coordination with the sales community and targeted business objectives.
Convene, coordinate, and facilitate cross-functional teams to develop, refine, and implement solutions for strategic programs and process-improvement initiatives.
Develop and implement ordering protocols and product-adoption programs with customers to support institution-based objectives, including patient care standards.
Partner with internal teams to implement customer-experience enhancement solutions, including EMR integration.
Analyze account data and metrics to monitor the health of targeted accounts and respond to changing clinical and operational issues and challenges.
Collect, categorize, and prioritize feedback from internal and external customers.
Maintain current knowledge of integrated delivery networks (IDNs), disease states, competition, and outside influences that impact the business and help identify emerging opportunities.
Step outside functional boundaries as needed to understand and influence variables that impact the customer experience.
Provide world-class service and uphold company mission and values through accountability, innovation, integrity, quality, teamwork, and an inclusion mindset.
Influence, guide, and support peers in achieving individual goals while communicating clinical data and sales and marketing messages effectively.
Support and comply with the company’s Quality Management System policies and procedures, and maintain regular and reliable attendance.

Required Qualifications

Bachelor’s Degree in Life Sciences, Business Administration, Marketing or field as outlined in the essential duties; or High School Diploma or General Education Degree (GED) and 4 years of relevant experience in lieu of Bachelor’s Degree.
2+ years of experience in customer service in a medical, healthcare or biotech field or related field
2+ years of experience with customer relationship management systems.
Demonstrated ability to present ideas/data to internal and external customers in a way that produces understanding and impact.
Proficient with Microsoft Excel; ability to manipulate and summarize data, create pivot tables, and various charts.
Proficient with Microsoft PowerPoint; ability to create concise, clear presentations.
Demonstrated ability to work in a fast-paced, high-energy environment.
Demonstrated ability to perform the Essential Duties of the position with or without accommodation.
Authorization to work in the United States without sponsorship.

Preferred Qualifications

2+ years of experience in a project management role in a medical, healthcare, or technology field where organization and planning skills are essential.
5+ years of customer service experience in a medical, healthcare, or biotech field.
Experience in hospital and health system operations and data needs.
Experience in process documentation and improvement initiatives.

Apply Now Learn more about our health and wellness benefits, which provide the security to help you and your family live full lives: https://abbottbenefits.com/ Follow your career aspirations to Abbott for diverse opportunities with a company that can help you build your future and live your best life. Abbott is an Equal Opportunity Employer, committed to employee diversity.

Connect with us at abbott.com, on LinkedIn at https://www.linkedin.com/company/abbott-/, and on Facebook at https://www.facebook.com/AbbottCareers.

The base pay for this position is $61,300.00 – $122,700.00In specific locations, the pay range may vary from the range posted.

JOB FAMILY:

Customer Service

DIVISION:

ONCO Cancer Diagnostics

LOCATION:

United States > Madison : 1 Exact Lane

ADDITIONAL LOCATIONS:

WORK SHIFT:

Standard

TRAVEL:

MEDICAL SURVEILLANCE:

SIGNIFICANT WORK ACTIVITIES:

Continuous sitting for prolonged periods (more than 2 consecutive hours in an 8 hour day), Keyboard use (greater or equal to 50% of the workday) Abbott is an Equal Opportunity Employer of Minorities/Women/Individuals with Disabilities/Protected Veterans. EEO is the Law link - English: http://webstorage.abbott.com/common/External/EEO_English.pdf EEO is the Law link - Espanol: http://webstorage.abbott.com/common/External/EEO_Spanish.pdf

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Jobs in the United States