Jobs in the United States

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Additive Manufacturing Dev Ops Manager
RTX
United States
Qualifications You Must Have
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We’re seeking an Assistant Store Manager to join our team to help with store operations, customer service and team development. Duties include, but are not limited to, the following:
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Assistant Manager I
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We’re seeking an Assistant Store Manager to join our team to help with store operations, customer service and team development. Duties include, but are not limited to, the following:
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Assistant Manager I
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We’re seeking an Assistant Store Manager to join our team to help with store operations, customer service and team development. Duties include, but are not limited to, the following:
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Senior Accountant, Management Reporting
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Assistant Elementary Principal ** LT Substitute until regular employee returns to position *****
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Principal
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…involves managing instructional programs, overseeing campus operations, and supervising personnel to ensure high standards of instructional service and compliance with district policies.…
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Principal
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Customer Success Manager
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The Customer Success Manager (CSM) provides account management services and support to targeted customers, builds collaborative long-term relationships, and provides project leadership,…
Added 13 mins ago
Customer Success Manager
Exact Sciences Corp
United States
The Customer Success Manager (CSM) provides account management services and support to targeted customers, builds collaborative long-term relationships, and provides project leadership,…
Added 14 mins ago
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Added 23 mins ago
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Added 24 mins ago
Research Scientist/ Engineer 4, Fisheries Genomics
University of Washington
Seattle, WA
Train and mentor graduate students, technicians, and junior staff in molecular and computational methods; contribute to laboratory operations and safety; participate in professional service.

Customer Success Manager

WI, United States

The base pay for this position is $61,300.00 – $122,700.00In specific locations, the pay range may vary from the range posted.

Apply on abbott.wd5.myworkdayjobs.com About employer

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Job details

Pay: The base pay for this position is $61,300.00 – $122,700.00In specific locations, the pay range may vary from the range posted.
Posting language: English
Posted: Nov 10, 2026

Original job description

Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 122,000 colleagues serve people in more than 160 countries.

JOB DESCRIPTION:

Working at Abbott At Abbott, you can do work that matters, grow, and learn, care for yourself and your family, be your true self, and live a full life. You’ll also have access to:

Career development with an international company where you can grow the career you dream of.
An excellent retirement savings plan with a high employer contribution.
A company recognized as a great place to work in dozens of countries worldwide and named one of the most admired companies in the world by Fortune.
A company that is recognized as one of the best big companies to work for as well as the best place to work for diversity, working mothers, female executives, and scientists.

The Opportunity The Customer Success Manager (CSM) provides account management services and support to targeted customers, builds collaborative long-term relationships, and provides project leadership, cross-functional process coordination, and targeted data stewardship.

As the Customer Success Manager, you’ll have the chance to optimize the customer experience for strategic accounts, lead cross-functional improvement initiatives, and use account data and customer feedback to strengthen engagement, retention, and growth.

This position is onsite in Madison, Wisconsin.

What You’ll Work On

For the Screening Business Unit, serve as a dedicated point of contact for health system inquiries and escalations, including identification and prioritization of workflow issues and improvements.
Drive customer engagement, retention, and growth in coordination with the sales community and targeted business objectives.
Convene, coordinate, and facilitate cross-functional teams to develop, refine, and implement solutions for strategic programs and process-improvement initiatives.
Develop and implement ordering protocols and product-adoption programs with customers to support institution-based objectives, including patient care standards.
Partner with internal teams to implement customer-experience enhancement solutions, including EMR integration.
Analyze account data and metrics to monitor the health of targeted accounts and respond to changing clinical and operational issues and challenges.
Collect, categorize, and prioritize feedback from internal and external customers.
Maintain current knowledge of integrated delivery networks (IDNs), disease states, competition, and outside influences that impact the business and help identify emerging opportunities.
Step outside functional boundaries as needed to understand and influence variables that impact the customer experience.
Provide world-class service and uphold company mission and values through accountability, innovation, integrity, quality, teamwork, and an inclusion mindset.
Influence, guide, and support peers in achieving individual goals while communicating clinical data and sales and marketing messages effectively.
Support and comply with the company’s Quality Management System policies and procedures, and maintain regular and reliable attendance.

Required Qualifications

Bachelor’s Degree in Life Sciences, Business Administration, Marketing or field as outlined in the essential duties; or High School Diploma or General Education Degree (GED) and 4 years of relevant experience in lieu of Bachelor’s Degree.
2+ years of experience in customer service in a medical, healthcare or biotech field or related field
2+ years of experience with customer relationship management systems.
Demonstrated ability to present ideas/data to internal and external customers in a way that produces understanding and impact.
Proficient with Microsoft Excel; ability to manipulate and summarize data, create pivot tables, and various charts.
Proficient with Microsoft PowerPoint; ability to create concise, clear presentations.
Demonstrated ability to work in a fast-paced, high-energy environment.
Demonstrated ability to perform the Essential Duties of the position with or without accommodation.
Authorization to work in the United States without sponsorship.

Preferred Qualifications

2+ years of experience in a project management role in a medical, healthcare, or technology field where organization and planning skills are essential.
5+ years of customer service experience in a medical, healthcare, or biotech field.
Experience in hospital and health system operations and data needs.
Experience in process documentation and improvement initiatives.

Apply Now Learn more about our health and wellness benefits, which provide the security to help you and your family live full lives: https://abbottbenefits.com/ Follow your career aspirations to Abbott for diverse opportunities with a company that can help you build your future and live your best life. Abbott is an Equal Opportunity Employer, committed to employee diversity.

Connect with us at abbott.com, on LinkedIn at https://www.linkedin.com/company/abbott-/, and on Facebook at https://www.facebook.com/AbbottCareers.

The base pay for this position is $61,300.00 – $122,700.00In specific locations, the pay range may vary from the range posted.

JOB FAMILY:

Customer Service

DIVISION:

ONCO Cancer Diagnostics

LOCATION:

United States > Madison : 1 Exact Lane

ADDITIONAL LOCATIONS:

WORK SHIFT:

Standard

TRAVEL:

Yes, 5 % of the Time

MEDICAL SURVEILLANCE:

SIGNIFICANT WORK ACTIVITIES:

Continuous sitting for prolonged periods (more than 2 consecutive hours in an 8 hour day), Keyboard use (greater or equal to 50% of the workday) Abbott is an Equal Opportunity Employer of Minorities/Women/Individuals with Disabilities/Protected Veterans. EEO is the Law link - English: http://webstorage.abbott.com/common/External/EEO_English.pdf EEO is the Law link - Espanol: http://webstorage.abbott.com/common/External/EEO_Spanish.pdf

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Jobs in the United States

Additive Manufacturing Dev Ops Manager

Assistant Manager II

Assistant Manager I

Assistant Manager I

Senior Accountant, Management Reporting

Assistant Elementary Principal LT Substitute until regular employee returns to position ***

Principal

Principal

Physician Practice Operations Manager

Business Manager, Procurement Operations

Beverage Manager

Plant Manager