eCommerce Sales Manager-North America
- Chicago, IL, United States
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Job details
- Experience
- · 5–8+ years of experience in eCommerce, digital commerce, or online retail
- Posting language
- English
- Posted
Original job description
Benefits:
- 401(k)
- Dental insurance
- Employee discounts
- Flexible schedule
- Health insurance
- Vision insurance
Job Title: eCommerce Sales Manager, NA
Manager (Retail, Amazon, Website) Location: Chicago, IL Department: eCommerce Reports To: Director of eCommerce
Company Description:
It’s an exciting time to join Evolution! With over 30 years in the industrial power tool market, we’re a fast-growing business operating in over 27 countries, with offices in the UK, US, France, and China. Evolution has established a well-earned reputation and is recognized worldwide as a market leader in the steel and fabrication industry.
Evolution has traditionally specialized in steel dry-cutting technology and has developed this technology into a range of multipurpose saws that cut Wood, Aluminum, and Steel. With a rich history and exciting future, we’re selling more power tools in more places to more people than ever before. Evolution aspires to build on our well-earned reputation and become one of the great iconic brands in the power tools market.
You will play a critical role in making that vision a reality and will be based out of our Chicago office. As a company, we have a unique, patented product and exciting future strategic plans to continue our rapid growth trajectory. We are looking for innovative and ambitious colleagues to join us on this journey and have a tangible impact on taking Evolution Power Tools to the next level.
About the Role:
We are seeking a highly driven and strategic eCommerce Manager to lead performance across our North American digital channels, including Retail eCommerce (Home Depot, Lowe’s, etc.), Amazon, and Direct-to-Consumer (D2C).
This role is responsible for owning channel revenue, managing a team of eCommerce specialists, and driving execution to meet and exceed sales targets. The ideal candidate combines analytical rigor, creative problem-solving, and strong leadership to unlock growth across multiple platforms.
This is a highly cross-functional role that partners closely with Marketing, Development, Customer Service, Operations, and Finance to deliver best-in-class customer experience and profitable growth.
Key Responsibilities:
Channel Ownership & Revenue Growth
- Own total revenue/margin performance across:
- Retail eCommerce (e.g., Lowe’s, Home Depot, etc.)
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- Amazon (US, CA, MX)
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- D2C website (US, CA, MX)
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- Develop and execute strategies to meet and exceed revenue and profitability targets
- Build and manage channel-level forecasts, KPIs, and performance dashboards
- Identify growth opportunities across channels
Performance Optimization & Analytics
- Analyze key metrics including:
- Conversion rate (CVR)
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- Traffic & acquisition channels
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- Average order value (AOV)
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- Contribution margin / profitability
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- Customer retention and lifetime value (LTV)
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- Translate data into actionable insights and experiments
- Work with development and marketing teams to build a culture of test-and-learn (A/B testing, pricing tests, content optimization)
Team Leadership & Accountability
- Lead and develop a team of eCommerce specialists across each channel
- Set clear goals, priorities, and performance expectations aligned to company objectives
- Drive accountability through regular performance reviews and business updates
- Coach team members to improve analytical thinking, execution, and ownership mindset
Innovation & Growth Initiatives
- Bring forward new ideas to drive incremental revenue
- New channel opportunities
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- Promotional strategies
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- Merchandising improvements
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- Conversion optimization tactics
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- Stay on top of industry trends, tools, and competitive landscape
- Challenge the status quo and think creatively about how to scale the business
Qualifications and Skills:
· 5–8+ years of experience in eCommerce, digital commerce, or online retail · Experience managing multiple channels (Amazon, Retail eCommerce, D2C preferred) · Proven track record of driving revenue growth and hitting targets · Experience managing team members · Analytical mindset - comfortable working with data, dashboards, and KPIs · Curiosity & problem-solving - asks “why” and digs into root causes · Creative thinker - brings new ideas to drive growth and improve performance · Strong leadership - able to motivate and develop a high-performing team · Cross-functional collaborator - works effectively across departments · Bias for action - balances strategy with execution
Working hours:
This is a full-time Hybrid role (3 Days in-office, 2 Days Work-from-home) with standard working hours Monday through Friday from 7:00 A.M. to 4:00 P.M.
Benefits Package:
· Health Insurance · Dental Insurance · Vision Insurance · Life Insurance · Short Term Disability · Paid Vacation · Paid Sick leave · 401k company match. · EAP- Employee Assistance Program · Health/Fitness Reimbursement · Flexible Spending · HSA-Company Contribution
Flexible work from home options available.