Front Desk Team Member

Join the Judgement Free Zone®- Now Hiring Front Desk Team Members!

At Planet Fitness, we pride ourselves on providing a welcoming, non-intimidating environment for everyone. We’re currently hiring Front Desk Team Members who are enthusiastic, friendly, and ready to help us keep our positive energy going strong!

As a Front Desk Team Member, you’ll be the first point of contact for our amazing members and guests. You’ll play a key role in creating a great experience by greeting visitors, answering questions, managing memberships, and keeping the club clean and organized.

Now Starting at $15/Hour – Plus These Great Benefits:

• Free Black Card Membership
• Paid Personal Time Off
• Medical, Dental, and Vision Insurance
• 401(k) with Employer Match
• Friendly, supportive team culture
• Consistent and flexible scheduling
• Training and opportunities for career growth
• Enjoy extra earning potential through incentives and bonuses

What You’ll Do:

• Greet all members and guests to ensure a warm, welcoming environment
• Check members in, give club tours, and sign-up new members
• Answer phone calls and handle member inquiries professionally
• Update member information and assist with billing or account changes
• Process transactions using our Point-of-Sale system
• Perform cleaning and sanitizing tasks to keep the club spotless

What We’re Looking For:

• Positive and upbeat attitude with great customer service skills
• Basic computer knowledge and attention to detail
• Dependable and punctual
• CPR/AED certified (otherwise, we will provide certification)
• Prior customer service experience is a plus
• Must be 18 years or older

Physical Requirements:

• Must be able to stand, walk, and talk throughout your shift
• Must be able to lift up to 60 lbs.
• Must help maintain overall club cleanliness

Ready to Join the Planet?

Apply now and be part of a team that’s making fitness fun, friendly, and judgment-free for all!