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Assistant Manager

  • Portage, IN, United States

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Job details

Experience
Minimum 1 year of customer service experience (fitness experience a plus)
Posting language
English
Posted

Original job description

Join the Judgement Free Zone® – Step Into Leadership as an Assistant Manager!

At Planet Fitness, we create a welcoming and non-intimidating environment for all. We’re currently looking for a motivated and positive Assistant Manager to help lead our team and deliver exceptional service to every member who walks through our doors.

As an Assistant Manager, you’ll play a key role in overseeing daily operations, developing team members, and supporting the General Manager to keep the club running smoothly and successfully.

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Now Starting at $18/Hour – Plus These Great Benefits:

  • Paid Personal Time Off
  • Medical, Dental, and Vision Insurance
  • 401(k) with Employer Match
  • Free Black Card Membership
  • Upbeat, team-oriented work environment
  • Consistent schedule with set hours
  • Training and opportunities for career growth
  • Enjoy extra earning potential through bonuses and incentives

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What You’ll Do:

  • Support the General Manager in day-to-day operations and club oversight
  • Help train, coach, and develop a high-performing team
  • Assist with scheduling and supervision
  • Identify and resolve member and team member issues, escalating when needed
  • Track performance metrics and ensure team accountability
  • Lead by example, actively participating in daily team member responsibilities
  • Maintain a friendly and professional atmosphere for members and guests
  • Ensure the club remains clean, organized, and fully operational

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What We’re Looking For:

  • Positive, upbeat attitude with strong leadership and communication skills
  • Excellent customer service and problem-solving abilities
  • Dependable, honest, and professional demeanor
  • Basic computer proficiency
  • CPR/AED certified (otherwise, we will provide certification)
  • Must be 18 years or older
  • Minimum 1 year of customer service experience (fitness experience a plus)

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Physical Requirements:

  • Must be able to stand, walk, and communicate with members throughout your shift
  • Must be able to lift up to 60 lbs.
  • Must help maintain overall club cleanliness

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Schedule:

  • Monday–Thursday: 2:00 PM – 10:00 PM
  • Either Saturday OR Sunday: 7:00 AM – 1:00 PM

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Ready to Join the Planet?

Apply today and take the next step in your leadership journey with a team that’s redefining fitness in a fun, friendly, and judgment-free environment!

More about this job

Skills

  • Scheduling
  • Leadership
  • Communication skills
  • Customer service
  • Problem solving
  • CPR
  • Heavy lifting

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