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Added 1 min ago
SO
SENIOR HEALTH EDUCATOR - 64061906
State of Florida
FORT LAUDERDALE, FL
- $55,000 USD / year
Provide logistical and administrative support to the Program Manager, including attending community partner meetings, preparing documents, making copies, and scheduling appointments.
Added 1 min ago
Project Manager - Civil Engineer
Dynamic Engineering Consultants, PC
Philadelphia, PA
The Project Manager is responsible for the project management, leadership, profitability and client management for a design team. Responsibilities include project management, financial…
Added 1 min ago
Student Information Systems Coordinator
Cristo Rey Jesuit High School Milwaukee
Milwaukee, WI
…community-including academic, admissions, and advancement departments. The manager leads system upgrades, data reporting, and user training, with a primary focus on PowerSchool and related…
Added 2 mins ago
Partner Business Manager - HPE Financial Services (Arizona)
Hewlett Packard Enterprise
Phoenix, AZ
HPE Financial Services is seeking a Partner Business Manager to support one of our focus partners, Insight. This is a US based, hybrid role, based in Arizona.
Added 2 mins ago
Power Engineer II
Hewlett Packard Enterprise
Sunnyvale, CA
HPE has an immediate need at its Sunnyvale, CA location for a Power Engineer. This position reports to the Manager of Power Systems Development, a subgroup of HPE’s Engineering Services…
Added 2 mins ago
Product Line Manager, Session Smart Router (SSR)
Hewlett Packard Enterprise
Westford, MA
HPE Networking is seeking a Product Line Manager to help drive the Session Smart Router (SSR) portfolio. In this highly technical individual contributor role, you will partner with product,…
Added 2 mins ago
Assistant Director of Housekeeping
HHS Environmental Services, LLC (USA)
Boardman, OH · Youngstown, OH · Warren, OH
Be open-minded and ready to learn from your manager and team members alike
Added 3 mins ago
Senior Power System Engineer - Renewable Forecasting and Analysis
ERCOT
Taylor, TX
…planning and operation of the electric power system. Supports the development, evaluation, and operational use of wind and solar forecasts, including forecast performance analysis and…
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Power System Engineer Sr - Resource Forecasting and Analysis
ERCOT
Taylor, TX
…Reliability Standards, and fuel security analysis, and supports the development and use of advanced AI/ML techniques to improve in-house forecast…
Added 3 mins ago
Power System Engineer - Renewable Forecasting and Analysis
ERCOT
Taylor, TX
…planning and operation of the electric power system. Supports the development, evaluation, and operational use of wind and solar forecasts, including forecast performance analysis and…
Added 3 mins ago
WR
EEG Tech (Full-time 3 12hrs shifts 7pm-7am)
Washington Regional Medical System
Fayetteville, AR
- Full-time
Reporting to the Manager, Sleep Lab & EEG Services, the EEG Tech – Non Registered performs routine electroencephalography (EEG) studies and supports extended monitoring services, including…
Added 3 mins ago
Quality Inspection Manager
Castelion Corporation
Rio Rancho, NM · Torrance, CA · Torance, CA
We are seeking a Quality Inspection Manager to lead our inspection organization across receiving, in-process, and final inspection activities for mechanical, dimensional, avionics, and…
Added 3 mins ago
Build Reliability Engineering Manager
Castelion Corporation
Torrance, CA · Torance, CA
The Build Reliability Engineering Manager will lead a team responsible for improving the reliability and quality of products across development and production. This role will oversee Build…
Added 3 mins ago
Manager - Resident Retention
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Tampa, FL
…various departments to enhance operational efficiencies. The Manager – Resident Retention will train and oversee a skilled team, managing scheduling and performance metrics reporting.…
Added 3 mins ago
Traveling Quality Control Manager - ATG
Turner Construction
United States
Reports to: Project Manager or Project Executive
Added 4 mins ago
Senior Product Manager, NGS applications
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Pleasanton, CA · Carlsbad, CA
The Senior Product Manager – NGS applications is responsible for defining and executing the product strategy, roadmap, and lifecycle management for the company's next-generation sequencing…
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San Antonio FDC/BDC Maintenance Manager
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…selection, termination, performance appraisal and professional development of…
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Senior Systems Engineer - Wireless & Wired Networking (Remote)
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Remote, United States
…complex network challenges while contributing to the continued development and support of production…
Added 4 mins ago
HW
6777 - Assistant Store Manager FT
Hat World Inc.
Las Vegas, NV
- $18 to $24 USD / hour
Act as Manager on duty for any employee scheduling issues, customer complaints, etc. when Store Manager is not present.
Added 4 mins ago
HW
6777 - Sales Help
Hat World Inc.
Las Vegas, NV
- $14 to $18 USD / hour
Career development opportunities and professional training programs.
Added 4 mins ago
HW
6324 - Assistant Store Manager PT
Hat World Inc.
Lake Elsinore, CA
- $17.9 USD / hour
Act as Manager on duty for any employee scheduling issues, customer complaints, etc. when Store Manager is not present.
Added 4 mins ago
HVAC Install Lead
High 5 Plumbing
Golden, CO
…standard. From investing in our people and their professional development to embracing new technology and creating meaningful career opportunities, we're building more than a home services…
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IT Project Tech Lead / AI Program Manager - Vice President
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IRVING, TX · Irving, TX · Irving
Technical Team Communication: Serve as the primary liaison between business stakeholders and technical development teams (data scientists, ML engineers, software developers), translating…
Added 6 mins ago
Product Manager
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This position is within the Product Management division, which is accountable for the success of our software solutions by working cross-functionally with teams that develop, market, sell…
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Temporary Services - Admin Asst (FT) Electrical and Computer Engineering
Vanderbilt University
Nashville, TN
…Series, managing departmental events, and act as the Procurement manager of the department. This position plays a critical role in ensuring the smooth execution of academic programming,…

EVERSANA

Implementation Manager

Memphis, TN, United States

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Job details

Posting language: English
Posted: Nov 4, 2026

Original job description

Company Description At EVERSANA, we are proud to be certified as a Great Place to Work across the globe. We’re fueled by our vision to create a healthier world. How? Our global team of more than 7,000 employees is committed to creating and delivering next-generation commercialization services to the life sciences industry. We are grounded in our cultural beliefs and serve more than 650 clients ranging from innovative biotech start-ups to established pharmaceutical companies. Our products, services and solutions help bring innovative therapies to market and support the patients who depend on them. Our jobs, skills and talents are unique, but together we make an impact every day. Join us! Across our growing organization, we embrace diversity in backgrounds and experiences. Improving patient lives around the world is a priority, and we need people from all backgrounds and swaths of life to help build the future of the healthcare and the life sciences industry. We believe our people make all the difference in cultivating an inclusive culture that embraces our cultural beliefs. We are deliberate and self-reflective about the kind of team and culture we are building. We look for team members that are not only strong in their own aptitudes but also who care deeply about EVERSANA, our people, clients and most importantly, the patients we serve. We are EVERSANA.

Job Description

THE POSITION:

The Implementation Manager is responsible for leading new product launches and supporting new client implementations. This role serves as the primary point of contact and subject-matter expert throughout the new product launch management for client, implementation lifecycle, coordinating cross-functional teams, managing timelines and risks, maintaining required documentation, and communicating progress to internal and external stakeholders. Occasional work outside standard business hours may be required to support critical new product introduction and implementation of milestones, or issue resolution.

CRITICAL RESPONSIBILITIES:

Deliver successful client product launches resulting in streamlined processes and faster revenue recognition (for the client and EVERSANA).
Set up products in applicable business systems.
Excellent project management skills with strong communication skills.
Manage new client implementations and departures as requested.

ESSENTIAL DUTIES & RESPONSIBILITIES:

Implementation & Project Management
Develop and maintain new product launch timelines, milestones, dependencies, and status reports in support of the Client Success Team.
Manage multiple concurrent product launches with competing priorities and deadlines.
Provide superior support internally and externally and manage client expectations related to new product set up and coordination of new product launches.
Identify, document, escalate, and resolve project risks, issues, and scope changes.
Meet with internal and external customers as needed to resolve issues or questions in a timely manner to ensure launches stay on target.
Monitor launch performance and coordinate corrective actions up to the launch day of a product.
Lead new client implementations, departures and new service offerings (as needed).
Provide temporary, defined client coverage during planned absences or vacancies, including issues of coordination and continuity of critical communications.
Operational Readiness & Documentation
Work effectively in all applicable systems and standardized systems/processes to set up products.
Complete all necessary project management documentation, work plans and communications.
Maintain accurate records in approved project management, reporting, and document-management systems.
Complete requests/tasks as assigned by department team members.
Resolve client inquiries/requests/issues in a timely fashion that are part of launches, implementations and/or departures.
Cross-functional Influence
Champion cross-enterprise collaboration and communication resulting in more efficient and effective delivery.
Manage with a sense of urgency and availability as the client advocate for new product launches.
Maintain a high-level adherence to department and company processes resulting in high-quality client experience and satisfaction.
Assist in client account management for a limited number of current clients
Lead cross-functional teams as required and facilitate team meetings.
Demonstrate a passion and desire for excellence within the position, department, and company.

TRAVEL:

Expected to travel 10% of the time (EVERSANA facilities and/or client sites).

The above list reflects the general details necessary to describe the principle and essential functions of the position and shall not be construed as the only duties that may be assigned for the position. An individual in this position must be able to successfully perform the essential duties and responsibilities listed above. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.

Qualifications

MINIMUM qualifications:

The requirements listed below are representative of the experience, education, knowledge, skill, and/or abilities required.

Proficiency with Microsoft Excel, Word, PowerPoint, Outlook, Teams, and project-tracking tools. The ability to learn and become proficient in company software packages.
An undergraduate degree in business administration, Project Management, Supply Chain, Healthcare Administration, education, or related field is preferred. Two or more years of customer service, account management, implementation, or project coordination experience are preferred.
Strong written, verbal and interpersonal communication skills are critical to this position.
Must be a good listener and able to respond to clients in a professional manner.
The ability to work independently as well as working with management on key client issues.
Excellent organizational skills and project management skills with the ability to: perform detail-oriented work accurately, handle several assignments simultaneously, maintain confidential information, and produce reports in a timely manner.
Strong interpersonal skills; fair, approachable, energetic, client-focused, and able to foster a positive work environment.

Preferred qualifications:

Previous Project Management experience is strongly preferred.
Experience in pharmaceutical commercialization, healthcare distribution, third-party logistics, or another regulated environment.

PHYSICAL AND MENTAL DEMANDS:

Ability to write reports and business correspondence. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public .
Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables
The position deals extensively with unplanned events and problems requiring effective reasoning and problem-solving skills.
The position requires a computer at least 90% of the time; primarily using basic software such as Microsoft Office and various internal business applications and reporting systems.

The mental and physical requirements described here are representative of those that must be met by an individual to successfully perform the essential functions of this position.

Working ENVIRONMENT:

The work environment characteristics described here are representative of those individual encounters while performing the essential functions of this position.

The position spends at least 90% of the time in an office, and some time will be required in the distribution center (on the floor).

Additional Information

OUR CULTURAL BELIEFS:

Patient Minded I act with the patient’s best interest in mind. Client Delight I own every client experience and its impact on results. Take Action I am empowered and empower others to act now. Grow Talent I own my development and invest in the development of others. Win Together I passionately connect with anyone, anywhere, anytime to achieve results. Communication Matters I speak up to create transparent, thoughtful and timely dialogue. Embrace Diversity I create an environment of awareness and respect. Always Innovate I am bold and creative in everything I do.

Our team is aware of recent fraudulent job offers in the market, misrepresenting EVERSANA. Recruitment fraud is a sophisticated scam commonly perpetrated through online services using fake websites, unsolicited e-mails, or even text messages claiming to be a legitimate company. Some of these scams request personal information and even payment for training or job application fees. Please know EVERSANA would never require personal information nor payment of any kind during the employment process. We respect the personal rights of all candidates looking to explore careers at EVERSANA. EVERSANA is committed to providing competitive salaries and benefits for all employees. If this job posting includes a base salary range, it represents the low and high end of the salary range for this position and is not applicable to locations outside of the U.S. Compensation will be determined based on relevant experience, other job-related qualifications/skills, and geographic location (to account for comparative cost of living). This role is eligible for hire in select U.S. locations based on business and operational considerations. For a full list of locations, visit eversana.com/careers. More information about EVERSANA’s benefits package can be found at eversana.com/careers. EVERSANA reserves the right to modify this base salary range and benefits at any time. From EVERSANA’s inception, Diversity, Equity & Inclusion have always been key to our success. We are an Equal Opportunity Employer, and our employees are people with different strengths, experiences, and backgrounds who share a passion for improving the lives of patients and leading innovation within the healthcare industry. Diversity not only includes race and gender identity, but also age, disability status, veteran status, sexual orientation, religion, and many other parts of one’s identity. All of our employees’ points of view are key to our success, and inclusion is everyone's responsibility. Consistent with the Americans with Disabilities Act (ADA) and applicable state and local laws, it is the policy of EVERSANA to provide reasonable accommodation when requested by a qualified applicant or candidate with a disability, unless such accommodation would cause an undue hardship for EVERSANA. The policy regarding requests for reasonable accommodations applies to all aspects of the hiring process. If reasonable accommodation is needed to participate in the interview and hiring process, please contact us at applicantsupport@eversana.com. Follow us on LinkedIn | Twitter

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More about this job

Skills

Documentation
Project management
Communication skills
Reporting
Document management
Collaboration
Microsoft Excel
Microsoft Word
Microsoft PowerPoint
Microsoft Outlook
Microsoft Teams
Supply chain management
Customer service
Work independently
Organizational skills
Interpersonal skills
Logistics
Write work-related reports
Gather data
Problem solving
Microsoft Office

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