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Domestic Abuse Victim Advocate (DAVA)
The Copper River Family of Companies
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The DAVA serves as a critical resource for victims and works closely with FAP clinicians, installation leadership, law enforcement, medical providers, and community agencies while…
Added just now
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Deputy Operations Manager - Journeyman
Saalex
Ridgecrest, CA
- $90,000 to $105,000 USD / year
Communicate effectively with end users, technical specialists, government customers, vendors, and leadership throughout the product lifecycle - from requirements and development through…
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District Manager
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Charlotte, NC
The District Manager is accountable for profitability, development of leaders, and operational performance while ensuring Standard Operating Procedures (SOP) and system compliance in each…
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Hospital Manager - Newberg, OR
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Team Leadership & Development: Lead, coach, and mentor veterinary technicians, assistants, client service representatives, and other support staff while fostering a collaborative,…
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Sr. Director Test Engineering – Engines and Power Systems
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Phoenix, AZ
…execution of engine, APU, and generator testing for new product development while supporting manufacturing operations. You will drive operational efficiency, maximize capacity and uptime,…
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Coordinator of Maintenance
Williams WPC-I, LLC.
United States
…challenges. This position offers opportunities to develop your leadership skills and become a trusted resource within the…
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Engagement Manager
SunnyData
Remote, United States
- Manage scope and change: Own changes to scope, budget and timeline. Shape change requests with technical leadership and Sales, and agree to them with the client before new work begins.
Added 1 min ago
Merchandising Specialist, Wrangler Men's Traditional
Kontoor
Greensboro, NC
Supports the development and execution of the product offering.
Added 1 min ago
AM
Fellowship Program Specialist
Analytical Mechanics Associates, Inc.
Hampton, VA
- $36.5 to $46 USD / hour
Supports NASA Langley Research Center's research and workforce development mission by serving as the primary coordinator for the NASA Postdoctoral Program (NPP). This position manages all…
Added 1 min ago
Captain-Check Airman
Global Crossing Airlines
Miami, FL
…standardization, and operational excellence. This role supports pilot development by conducting line checks, proficiency checks, operating experience, and instructional activities while…
Added 1 min ago
Program Manager - Enterprise Applications
SAIC
Washington, DC
Support business development and program staff management.
Added 1 min ago
DI
Procurement and Sourcing Manager
Dogwood Industries LLC
Everett, WA
- $120,000 to $170,000 USD / year
· Support program team with purchasing forecasts, cost estimates, and budgets during the development phase with projects to ensure successful production scale at launch.
Added 1 min ago
Direct Express Business Controls Specialist
Fiserv Solutions LLC
Alpharetta, GA · Milwaukee, WI · Berkeley Heights, NJ
…various first-line control activities for the Direct Express program at Fiserv, including, but not limited to, control identification, monitoring and testing to ensure that key processes…
Added 1 min ago
Charge Nurse-LPN
MorseLife Health Systems
West Palm Beach, FL
…healthcare professionals. Through our robust clinical rotation program, students gain valuable hands-on experience while working alongside experienced clinicians and interdisciplinary teams…
Added 2 mins ago
Supply Base Management Spec (Supply Base Mgmt)
The Boeing Company
Hazelwood, MO
Consults with management and customers to lead the development of future supply base requirements
Added 2 mins ago
Experienced Earned Value Compliance Analyst
The Boeing Company
Mesa, AZ · Everett, WA · Oklahoma City, OK · Berkeley, MO · Hazelwood, MO
In this role you’ll translate complex cost and schedule data into clear, actionable insight for program leadership - and help ensure our Earned Value Management Systems (EVMS) practices…
Added 2 mins ago
Mechanical & Structural Engineering Manager (K Level)
The Boeing Company
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Candidates must have at least one year of experience in a leadership role (team leader, temp manager, large scale cross functional project/program management, or formal manager experience)…
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Senior Cloud Product Owner **Sign on Bonus Potential**
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Berkeley, MO · Seattle, WA · Daytona Beach, FL
…cloud optimization and cloud-first releases for Special Access…
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Experienced or Senior Systems Integration Specialist (Systems Integration)
The Boeing Company
Seattle, WA
Coordinate testing activities for SAP enhancements, including development of test plans, test cases, and execution of testing cycles.
Added 2 mins ago
Manager, I&C Projects
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Mansfield, MA
…North America. The role provides dedicated project management leadership and support for I&C projects, ensuring consistent application of project management standards, processes, and best…
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HSE Specialist
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United States
Competitive matched retirement savings program
Added 2 mins ago
Director of Revenue Cycle Management
Denova Collaborative Health
Phoenix, AZ
Job Purpose: The Director of Revenue Cycle provides hands-on leadership over all day-to-day Revenue Cycle Management (RCM) operations - including claims, payment posting, patient…
Added 2 mins ago
Patient Flow Lead
Ascension
Pensacola, FL
Consult with unit nursing leadership regarding placement of new and transferred patients and assign beds to patients based on room availability and clinical diagnosis in order to ensure…
Added 2 mins ago
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Customer Care Manager
Balanced Body Inc
Sacramento, CA
- $70,000 to $8,500,000 USD / year
…students and instructors through the management, support and development of our internal team of customer care and account representative…
Added 3 mins ago
Training Specialist
Datavant
Jefferson City, MO
_Training Needs Analysis and Program Planning_

EVERSANA

Director, Experience Strategy

Remote, United States

$122,570 to $160,000 USD / year

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Job details

Pay: $122,570 to $160,000 USD / year
Experience: 8 years (or more) of experience in Omnichannel Strategy, Experience Strategy, Digital Strategy, or a related field
Posting language: English
Posted: Nov 9, 2026

Original job description

Company Description EVERSANA INTOUCH® is a global, full-service marketing agency network serving the life sciences industry, and is the first – and only – agency network to be part of a fully integrated commercialization platform through EVERSANA®. We provide next-generation creative and media services, enterprise solutions and data analytics services for clients. We get fired up when people talk about getting - and staying - healthy. That’s where we find our inspiration: in the very human experiences of patients, doctors, and even each other. Then, we collaborate on ways to make caring for one’s health more achievable, connecting patients and physicians with the information and tools they need. We embrace diversity in backgrounds and experiences. Improving patient lives around the world is a priority, and we need people from all backgrounds and swaths of life to help build the future of the healthcare and the life sciences industry. We believe our people make all the difference in cultivating an inclusive culture that embraces our cultural beliefs.

Job Description

WHAT DOES A DIRECTOR, EXPERIENCE STRATEGY DO? The Director of Experience Strategy leads the design and optimization of omnichannel experiences that connect brand purpose to customer needs through real-time data, content, user needs, technology, and insight. As an expert in digital channels and omnichannel integration, this individual identifies opportunities to innovate and activate personalized customer journeys by collaborating internally, with clients and agency partners.

Lead the execution of core Experience Strategy deliverables, including Website/IVA Strategy, Omnichannel Plan, Content Plan and recommendations, etc.,
Partner with XS leadership on advanced omnichannel plans, personalization strategies, and modular content initiatives
Understand end-user needs and provide double clicks into user flows to reduce friction while enabling optimal accessibility & inclusivity
Ensure alignment with overall brand strategy and create tactical briefs, implementation documentation for program execution
Analyze qualitative and quantitative data to generate actionable insights and translating into compelling, data-backed stories and strategic recommendations for clients
Support manager and Experience Strategy leadership on organic growth and new business initiatives
Collaborate with senior leadership to define and develop new, innovative deliverables that drive client success and agency growth
Demonstrate a commitment to diversity, equity, and inclusion through continuous development, modeling inclusive behaviors, and proactively managing bias.
All other duties as assigned

Qualifications

WHAT ARE WE LOOKING FOR?

Bachelor’s degree in marketing, communications, or a related field.
8 years (or more) of experience in Omnichannel Strategy, Experience Strategy, Digital Strategy, or a related field
Experience in the Pharmaceutical, Biotech, or Healthcare Marketing industries
Strong communication and presentation skills, with the ability to articulate complex ideas clearly to diverse audiences and senior stakeholders.
Strong analytical skills, with experience using data and customer research to inform strategic decisions
Expertise with Microsoft Office tools (e.g., PowerPoint, Word, Excel, etc.,)
Proficiency with digital collaboration and journey mapping tools (e.g., Miro, Mural, Airtable)
Working knowledge of marketing automation and CRM platforms (e.g., Veeva, Salesforce Marketing Cloud, Adobe, etc.,)
Adept at using AI systems and frameworks

Additional Information

OUR CULTURAL BELIEFS:

Patient Minded I act with the patient’s best interest in mind. Client Delight I own every client experience and its impact on results. Take Action I am empowered and empower others to act now. Grow Talent I own my development and invest in the development of others. Win Together I passionately connect with anyone, anywhere, anytime to achieve results. Communication Matters I speak up to create transparent, thoughtful and timely dialogue. Embrace Diversity I create an environment of awareness and respect. Always Innovate I am bold and creative in everything I do.

Our team is aware of recent fraudulent job offers in the market, misrepresenting EVERSANA. Recruitment fraud is a sophisticated scam commonly perpetrated through online services using fake websites, unsolicited e-mails, or even text messages claiming to be a legitimate company. Some of these scams request personal information and even payment for training or job application fees. Please know EVERSANA would never require personal information nor payment of any kind during the employment process. We respect the personal rights of all candidates looking to explore careers at EVERSANA. EVERSANA is committed to providing competitive salaries and benefits for all employees. If this job posting includes a base salary range, it represents the low and high end of the salary range for this position and is not applicable to locations outside of the U.S. Compensation will be determined based on relevant experience, other job-related qualifications/skills, and geographic location (to account for comparative cost of living). This role is eligible for hire in select U.S. locations based on business and operational considerations. For a full list of locations, visit eversana.com/careers. More information about EVERSANA’s benefits package can be found at eversana.com/careers. EVERSANA reserves the right to modify this base salary range and benefits at any time. From EVERSANA’s inception, Diversity, Equity & Inclusion have always been key to our success. We are an Equal Opportunity Employer, and our employees are people with different strengths, experiences, and backgrounds who share a passion for improving the lives of patients and leading innovation within the healthcare industry. Diversity not only includes race and gender identity, but also age, disability status, veteran status, sexual orientation, religion, and many other parts of one’s identity. All of our employees’ points of view are key to our success, and inclusion is everyone's responsibility. Consistent with the Americans with Disabilities Act (ADA) and applicable state and local laws, it is the policy of EVERSANA to provide reasonable accommodation when requested by a qualified applicant or candidate with a disability, unless such accommodation would cause an undue hardship for EVERSANA. The policy regarding requests for reasonable accommodations applies to all aspects of the hiring process. If reasonable accommodation is needed to participate in the interview and hiring process, please contact us at applicantsupport@eversana.com. Follow us on LinkedIn | Twitter

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Jobs in the United States

Domestic Abuse Victim Advocate (DAVA)

Deputy Operations Manager - Journeyman

District Manager

Hospital Manager - Newberg, OR

Sr. Director Test Engineering – Engines and Power Systems

Coordinator of Maintenance

Engagement Manager

Merchandising Specialist, Wrangler Men's Traditional

Fellowship Program Specialist

Captain-Check Airman

Program Manager - Enterprise Applications

Procurement and Sourcing Manager

Direct Express Business Controls Specialist

Charge Nurse-LPN

Supply Base Management Spec (Supply Base Mgmt)

Experienced Earned Value Compliance Analyst

Mechanical & Structural Engineering Manager (K Level)

Senior Cloud Product Owner Sign on Bonus Potential

Experienced or Senior Systems Integration Specialist (Systems Integration)

Manager, I&C Projects

HSE Specialist

Director of Revenue Cycle Management

Patient Flow Lead

Customer Care Manager

Training Specialist

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