Jobs in the United States

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Added 1 min ago
Research and Development Engineer
The Aerospace Corporation
Chantilly, VA
The National Systems Group serves as the technical advisor to the Intelligence Community and its mission partners involved in the collection and distribution of national and tactical…
Added 1 min ago
Sr. Database Engineer
Starz Entertainment, LLC
Denver, CO
…non-relational platforms. The ideal candidate will serve as a technical advisor to development teams, helping select and implement the right data layer for new services while maintaining…
Added 2 mins ago
Physical Therapist
Command Holdings
Camp Lejeune, NC · Tucson, AZ · Fort Benning, GA · Fort Bragg, NC · Fort Campbell, KY · Homestead, FL · Kirtland, NM · Tampa, FL
Serving as an advisor to the HP program Manager and/or Coordinator in matters related to injury prevention, Sports Medicine (SM), and rehabilitation.
Added 5 mins ago
Director, Application Services and Security Administration
SBHU
Stony Brook, NY
● Serve as a technical advisor to functional stakeholders.
Added 5 mins ago
Senior Associate Director, PCI Ventures
Trustees of University of Pennsylvania
United States
…Ventures engagement, and will coordinate with Penn’s I-Corps program when additional customer discovery is appropriate. The role will not ordinarily maintain a standing project portfolio…
Added 6 mins ago
LC
Senior Science Writer/Advisor
Lumina Corps
Silver Spring, MD
- $115,000 to $135,000 USD / year
Work closely with federal advisory committees, program staff, and leadership in the development of guidelines, policy documents, program recommendations, and similar deliverables. Assist in…
Added 7 mins ago
Special Operations Certified Athletic Trainer (27 SOW/Cannon AFB, NM) Sign-on Bonus Eligible
KBR Wyle Services, LLC
Cannon AFB, NM
Serve as an advisor to the HP program Manager and/or Coordinator in matters related to injury prevention, sports medicine, rehabilitation, and bridging.
Added 7 mins ago
Cyber Advisor
KBR Wyle Services, LLC
McLean, VA · Bethesda-Chevy Chase, MD
Innovative Projects: KBR’s work is at the forefront of engineering, logistics, operations, science, program management, mission IT and cybersecurity solutions.
Added 7 mins ago
CIO Principal Advisor
KBR Wyle Services, LLC
McLean, VA · Bethesda-Chevy Chase, MD
Innovative Projects: KBR’s work is at the forefront of engineering, logistics, operations, science, program management, mission IT and cybersecurity solutions.
Added 8 mins ago
WNC HEART Internship Summer 2027
MAHEC
Asheville, NC
letter of recommendation from a professor, advisor, or another supervisor/mentor who can attest to your ability to successfully complete the internship and pursue your desired career…
Added 8 mins ago
UNCA Pre-Healthcare Professions Internship 2027
MAHEC
Asheville, NC
letter of recommendation from a professor, advisor, or another supervisor/mentor who can attest to your ability to successfully complete the internship and pursue your desired career…
Added 8 mins ago
MAHECxplorer Internship Summer 2027
MAHEC
Asheville, NC
letter of recommendation from a professor, advisor, or another supervisor/mentor who can attest to your ability to successfully complete the internship and pursue your desired career…
Added 8 mins ago
Investment Advisor II - Institutional Asset Management Healthcare Solutions
PNC
Cleveland, OH · Columbus, OH · Chicago, IL · Cincinnati, OH · Baltimore, MD · Pittsburgh, PA
…opportunity to contribute to the company’s success. As an Investment Advisor II within PNC's Institutional Asset Management Healthcare Solutions organization, you will be based in…
Added 8 mins ago
Independent Tech Risk Manager Sr
PNC
Pittsburgh, PA · Birmingham, AL · Phoenix, AZ · Denver, CO · Washington, DC · Chicago, IL · Charlotte, NC · Raleigh, NC · Cleveland, OH · Dallas, TX · Houston, TX
…advisory services across the enterprise fraud risk management program. This role serves as a senior subject matter expert on fraud risk, partnering with business, operations, technology,…
Added 8 mins ago
Business Development Advisor - Institutional Asset Management Healthcare Solutions
PNC
Philadelphia, PA · Atlanta, GA · Boston, MA · Charlotte, NC · Columbus, OH · Cleveland, OH · Baltimore, MD · Washington, DC · Raleigh, NC · Pittsburgh, PA · East Brunswick, NJ
…contribute to the company’s success. As a Business Development Advisor within PNC's Institutional Asset Management Healthcare Solutions organization, you will be based in Philadelphia PA,…
Added 8 mins ago
Investment Advisor I
PNC
Indianapolis, IN · Grand Rapids, MI · Lansing, MI
…opportunity to contribute to the company’s success. As an Investment Advisor I within PNC's Private Bank organization, you will be based in Lansing, MI, Grand Rapids, MI, or Indianapolis,…
Added 8 mins ago
Senior Advisor (Virginia Residents Only) - Armstrong McGuire
Armstrong McGuire
VA
A Senior Advisor is a seasoned nonprofit professional who leads complex client engagements, builds trusted relationships, applies Armstrong McGuire methods with sound judgment, and…
Added 8 mins ago
Senior Trial Consultant
IMS Legal Strategies
Remote, United States
Serve as a trusted strategic advisor to clients, providing recommendations and solutions throughout the engagement
Added 8 mins ago
R
Community Association Manager / Portfolio (ECO11226)
RealManage
Englewood, CO
- $65,000 to $75,000 USD / year
Serve as a trusted advisor to Boards, assisting with contractor selection, insurance coordination, and long-term planning.
Added 9 mins ago
BC
Student Advising Mentor (SAM)
Berklee College of Music, Incorporated
United States
- $17.51 USD / hour
Enrolled at least half-time in a degree, diploma, or certificate-seeking undergraduate or graduate program. Summer is the only semester in which a student can maintain employment without…
Added 10 mins ago
Parts Counter - FT Hourly (Iowa City)
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-Notifies the service advisor and the customer when special ordered parts have been received.
Added 10 mins ago
Head of Corporate FP&A
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…and Technology Divisional CFO, you'll operate as a trusted advisor to the C-suite, delivering financial insights, scenario analyses, and capital allocation recommendations that influence…
Added 10 mins ago
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H&M Sales Advisor - Mid Rivers Mall
H&M Group
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- $15.5 USD / hour
As a Sales Advisor, you'll be responsible for providing excellent customer service, welcoming & guiding customers through your store to actively sell our products and providing customers…
Added 10 mins ago
HG
H&M Sales Advisor - Easton Center
H&M Group
Columbus, OH
- $15 USD / hour
As a Sales Advisor, you'll be responsible for providing excellent customer service, welcoming & guiding customers through your store to actively sell our products and providing customers…
Added 10 mins ago
HG
H&M Sales Advisor - Short Pump
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Richmond, VA
- $15.5 USD / hour
As a Sales Advisor, you'll be responsible for providing excellent customer service, welcoming & guiding customers through your store to actively sell our products and providing customers…

Everon

National Accounts Program Manager

Irving, TX, United States

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Job details

Posting language: English
Posted: Oct 29, 2026

Original job description

Company Overview:

At Everon, we truly believe that our people are the difference – for our organization, the customers we serve and the communities we protect. When you’re a part of Everon, you’ll have the opportunity to be a part of that difference every day. With more than 100 locations, a deep national presence, and comprehensive portfolio of solutions and services, our employees are always poised for career advancement and growth. For more information, visit www.everonsolutions.com or follow us on LinkedIn.

Position Summary:

Provide leadership for all aspects of Operational account management responsibilities for a portfolio of National Account customers. This position will establish appropriate operational customer relationships and be the primary point of Operational contact with our largest key customers post-sales, effectively managing the customer touchpoints within our organization. Work with our Field Organization, other internal departments, sub-contractors, General Contractors, etc. for planning and delivering Installation projects and overseeing the Service Ticket portfolios for our National Accounts customers. Responsibilities can also include sales support and facilitating customer requests/issues related to Monitoring, Billing, and A/R. May have responsibility for a single large account or multiple accounts. General dollar volume range of the portfolio of accounts is in the $5M - $12M range.

This position will work closely with other departments such as NAM’s, the Field delivery organization, Service, Engineering, Finance, Technical Solutions Group, Legal, Billing/AR, and other support groups.

Duties & Responsibilities:

Will assume the role of the “Operations Relationship Manager” with assigned customer(s) and be the focal point for Customer communications of performance, metrics, issues, and other account items.
Individual is ultimately operationally responsible for delivery of all installation projects and the service ticket portfolio for a Specific Customer(s) assigned within the National Accounts customer portfolio and facilitation of customer requests/issues related to Monitoring, Billing, A/R.
Serves as the escalation point for operational issues with each account as they may arise and facilitate resolutions through various internal or external groups. Prepare formal correspondence in response to customer’s questions or concerns.
Responsible for delivery within established targets and achievement of account and customer objectives.
Establish relationships with appropriate Customer contacts. Develop and maintain communication rhythms with each customer based on their needs as well as our standard reporting and communication processes.
Will attend customer meetings, developing and performing presentations and representing Everon, all aspects of his/her area of responsibility.
Acts as an advisor to project managers, functional managers, supervisors, and project team members regarding projects, tasks, and operations.
Adheres to master program plans and schedules, analyzes issues and develops solutions, and directs the work of internal and external resources assigned to program.
May have direct supervisory responsibility.
Work closely with Service and the Field delivery organization to ensure Service Ticket performance is in line with standards and SLA’s.
Manage and deliver key Customer/account metrics including items such as the Quarterly Scorecard Review, Metrics surrounding Install projects, and Service Ticket performance,
Monitoring statistics, SLA attainment, etc.
Review and analyze account data to identify issues/trends and identify opportunities for improvements.
Plan and implement improvement opportunities for accounts.
Collaborate with other groups to align on operating interactions and processes, optimize delivery efficiency, and customer satisfaction.
Provide accurate forecasting information.
Develop appropriate planning documents including project plans, scope documents, SOW’s, charters, Execution Playbooks, etc. Review requirements to determine scope, effort, schedule, time frame, funding requirements, staffing requirements, allotment of available resources to various phases of the projects, and metrics.
Define and initiate projects and establish resources to manage projects.
Review and manage contracts with General Contractors or Customers.
Set and manage expectations with resource manager(s) and team member(s) regarding allocation to the project and performance expectations.
Ensure effective Quality Assurance/Quality Control mechanisms are in place and adhered to.
Support other groups as needs arise.
Performs other duties as assigned.

Knowledge/Skills/Abilities:

Demonstrated proficiency in managing customer accounts and relationships.
Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
Excellent communication and listening skills with ability to engage all management levels.
Advanced Domain knowledge/expertise in the commercial security industry
Strong knowledge of sales, installation, service, billing and monitoring systems which assist managing National Accounts.
Technical understanding of electronic security industry.
Strong organization and matrix management skills.
Team Management.
Coaching, mentoring, and staff development skills. Actively seeks ways in which to act as a role model, guide, develop and mentor others within the organization.
Intermediate MS Office and Project skills.
Maintain knowledge of industry and company operations.
Upgrade and/or enhance supervisory skills by participating in available classes, training, and seminars continuously.
Ability to travel as required.

Minimum Qualifications:

Bachelor’s degree preferred with 5+ years experience in the alarm industry
5+ years of demonstrated project management experience
2+ years of customer relationship management experience.
Alternative combination of education and experience.
Advanced electronic security industry knowledge
Construction experience preferred
CSPM or PMP certification preferred

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws.

For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.

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More about this job

Skills

Leadership
Sales
Communication skills
Reporting
Presentation skills
Statistics
Customer service
Forecasting
Manage several projects
Manage contracts
Quality assurance
Quality control
Coaching
Microsoft Office
Project management
PMP
Employment law

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