Master Service Tech

Company Overview

At Everon, LLC we truly believe that our people are the difference – for our organization, the customers we serve, and the communities we protect. When you’re a part of Everon, you have the opportunity to be a part of that difference every day. With more than 100 locations, a deep national presence, and a comprehensive portfolio of solutions and services, our employees are always poised for career advancement and growth. For more information, visit www.everonsolutions.com or follow us on LinkedIn.

Essential Functions

• Services, troubleshoots and repairs low voltage panels, wiring and devices.
• Must have an ability to proctor, coach, and teach others.
• Provides reliable, high quality customer support.
• Provides customer instruction on system operation and functionality.
• Performs system testing and signal verification.
• Maintains the necessary truck stock/inventory (equipment and tools).
• Organizes and utilizes technical resources, information, material, and support to ensure efficient execution of assigned tasks.
• Ensures the progress and completion of assigned tasks.
• Provides documentation of service and hours worked.
• Completes and submits all required task-related activities, productivity, and other documentation in a timely manner.
• Completes and submits all required task-related activities, productivity, and other documentation in a timely manner.
• Completes other projects to manager and customer satisfaction, as assigned.

Required Competencies

• Must have a strong work ethic and be detail oriented.
• Have a strong work ethic and be detail oriented.
• Ability to proctor, coach, and teach others.
• Working knowledge to full understanding of local/national codes.
• Ability to read and interpret blueprint, schematics, diagrams, instructions, etc. as presented in English.
• Ability to collaborate and communicate with internal and external teams and end users in English.

Qualifications - External

Education, Experience, and Eligibility Requirements

• Minimum of High School Diploma/Vocational Training.
• Must have five (5) or more years of experience.
• Must have experience in Access Control and IP Video systems.
• Must have full knowledge of local/national codes.
• Requires proficiency knowledge of OSHA, HAZCOM Regulations and comprehension of national electronic code, state and local construction codes.
• Must possess strong communication/leadership skills when working with others.
• Must have an ability to determine and implement resolution to complex field situations.
• Must have good written and verbal communication skills.
• Must have an ability to lead others and manage multiple projects.
• Must be able to travel extensively in the United States. Access to airport is a required.
• Must have a valid driver’s license and be able to clear a drug screening.

Certification/Licensing

• Must retain NICET Level II Certification (for fire alarm systems only).
• Must obtain NICET Level III within one (1) year (for fire alarm systems only).
• Must obtain and retain any specific product certifications and/or licenses that are required by national, state and local codes.
• Requires 75 % to 100 % proficiency in Everon Commercial’s Enterprise product offerings.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

• Exposure to outside weather conditions, risk of electrical shock, and harsh work environments.

Physical Requirements

• Stand; walk; sit; twist; use hands to handle; reach with hands and arms; push; pull; climb or balance; stoop, kneel, crouch, or crawl; talk and hear.
• Use vision abilities, including close, distance, peripheral, depth, and color.
• Work in unusual and sometimes difficult positions/circumstances, such as with ladders, scaffolding, high lift equipment, wires, ducts, crawl spaces, attics, above ceilings, etc.
• Lift, move, and hold up to approximately 50 lbs.
• Must be able to work a full-time, flexible schedule with “on-call” availability.
• Must be able to travel on short notice.
• Must be able to drive a motor vehicle (day and evenings) for extended time periods of time.

Pay and Benefits Disclosure:

The budgeted pay range for this role as of November 2025 ranges from $37.80 - $45.12. This range is based on multiple factors, including but not limited to tenure, previous experience, qualifications, certifications, and geographic considerations. Everon offers eligible employees competitive benefits, including health and welfare benefits, a 401(k) plan with company match, short term and long term disability coverage, life insurance, wellbeing benefits, and paid time off among others.