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Wine Director - Crane Club New York
Tao Group Hospitality
New York, NY · NY
The Director, Wine is responsible for the strategic development, management, and execution of the restaurant’s wine program, ensuring an exceptional and memorable dining experience through…
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Senior Program Manager
Na Ali'i Consulting & Sales, LLC.
UNAVAILABLE
Nakupuna Companies is seeking a Senior Program Manager (PM) to lead a team supporting Deputy Portfolio Acquisition Executive – Shipyard Operations (DPAE – SO) Professional Support Services…
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Concurrent Review Care Coordinator - EviCore - Work at Home
The Cigna Group
United States
The UM Clinical Reviewer Senior Analyst is responsible for concurrent review, care coordination, and utilization management activities across post-acute care settings. The role applies…
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Automotive Technician Mobile
Ryder
RALEIGH, NC
- $39 USD / hour
Torque by Ryder is Immediately hiring a Permanent Full Time Automotive Technician to support our Truck Fleet in Raleigh, NC
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QA/QC Inspector
Summit Line Construction, Inc.
Adelanto, CA
- $30 to $48 USD / hour
Support continuous improvement initiatives and mentor team members in QA/QC best practices.
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ADAS Feature Verification & Validation Engineer
Ford
Dearborn, MI · Dearborn
- $92,315.52 to $184,350.96 USD / year
…sensor D&Rs, vehicle coordinators, feature owners, suppliers, program management and vehicle integration partners). 5. Author issue resolution documentation and tools including 8Ds, 5-Whys,…
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High School Spanish Teacher - Shared Position
Nashua Plainfield Community School District
Nashua, IA
…building administrators, teachers, and other district personnel to support student achievement and ensure alignment with each district's educational goals and curriculum…
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BE
Embedded Software Engineer
Boston Engineering Corporation
Waltham, MA
- $85,000 to $128,000 USD / year
Use Python and other tools for testing, automation, system integration, and development support.
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ITS Engineer Architect / IS Tech Support
Hartford HealthCare Corp.
Farmington, CT
The creation of the HHC System Support Office recognizes the work of a large and growing group of employees whose responsibilities are continually evolving so that we and our departments…
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ITS Engineer Architect / IS Tech Support
Hartford HealthCare Corp.
Farmington, CT
The creation of the HHC System Support Office recognizes the work of a large and growing group of employees whose responsibilities are continually evolving so that we and our departments…
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Non-Reg On-Caller - Provo, UT
Edward Jones
Provo, UT
…goals. The primary role of the BOA is to provide administrative support to a financial advisor or a team of multiple financial advisors. We’re proud to serve over nine million clients. Our…
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Field Coordinator I- Sr (CP)
Entergy
Lake Charles, LA
Directly supports construction activities, inventory and material management, equipment logistics, and outage management for the execution of capital projects within the Power Delivery and…
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Behavioral Health Provider (LCSW, LMFT, LPC)
InnovAge
Orlando, FL
InnovAge PACE (Program of All-inclusive Care for the Elderly) is an alternative to nursing facilities. It provides customized healthcare, social engagement, and exercise to older adults to…
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Peds RN - Pediatric - Travel Nurse
Fusion Medical Staffing
Atlanta, GA
- $1,899.74 to $2,021 USD / week
…while enjoying competitive pay, comprehensive benefits, and the support of a dedicated clinical…
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Travel Sterile Processing Tech
Fusion Medical Staffing
Charleston, SC
- $1,000.16 to $1,064 USD / week
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Home Health RN - Travel Nurse
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Troy, MI
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Seasonal Retail Sales Floor Support - Riverwalk Outlets Rack
Nordstrom Inc
New Orleans, LA
- $15.6 to $16.2 USD / hour
Promote initiatives like our Nordstrom Rewards program
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Aviation Project Engineer
Johnson, Mirmiran & Thompson, Inc.
Akron, OH
…culture and flexible work environment. Our aviation professionals support a diverse portfolio of airport development projects, ranging from airfield improvements and terminal facilities to…
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…culture and flexible work environment. Our aviation professionals support a diverse portfolio of airport development projects, ranging from airfield improvements and terminal facilities to…
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Asset Management Coordinator
Johnson, Mirmiran & Thompson, Inc.
Trenton, NJ
JMT Technology Group is looking to add an Asset Management Program Coordinator to our team . The ideal candidate will have hands-on experience managing multiple projects, experience in…
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Asset Management Coordinator
Johnson, Mirmiran & Thompson, Inc.
Philadelphia, PA
JMT Technology Group is looking to add an Asset Management Program Coordinator to our team . The ideal candidate will have hands-on experience managing multiple projects, experience in…
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Asset Management Coordinator
Johnson, Mirmiran & Thompson, Inc.
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JMT Technology Group is looking to add an Asset Management Program Coordinator to our team . The ideal candidate will have hands-on experience managing multiple projects, experience in…

Everline Resort & Spa

Guest Services Manager

Olympic Valley, CA, United States

$74,000 to $78,000 USD / year

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Job details

Pay: $74,000 to $78,000 USD / year
Apply by: Nov 2, 2027
Posting language: English
Posted: Nov 2, 2026

Original job description

Overview

This position shall strive to provide exceptional service to both internal and external guests at all times. S/he will be responsible to assist in providing leadership, guidance, and support to the front desk team in the areas of guest service, training, scheduling, and performance management for the overall successful day-to-day operations. S/he often provides the first point of contact for guests and is responsible for creating an excellent, memorable first impression. This position is fully committed to ensuring that all procedures are performed to the department and company standards and serve as an ambassador for CoralTree.

About Everline Resort & Spa

Located in California’s Olympic Valley, Everline Resort & Spa provides a premier mountain getaway to North Lake Tahoe. The resort offers a year-round destination with ski-in/ski-out access to Palisades Tahoe, the third largest ski resort in North America, a championship golf course, relaxing spa treatments and a wide range of recreational activities. Our sophisticated resort environment perfectly complements its rugged surroundings and reflects the spirit of the region.

Our on-site restaurant options include casual dining at Sandy’s Pub, breakfast cuisine at Cascades, a cozy coffeehouse and marketplace at Bearshine Café, delicious Asian-inspired comfort food at the Iron Road Noodle House, and fine dining at Six Peaks Grille. Additional resort amenities include our heated swimming pools, open year-round, a 150-foot water slide, scenic hiking and biking trails, fly-fishing, cross-country ski centers, and a private ice-skating rink that is available to guests throughout the winter season.

Everline Resort & Spa takes inspiration from the distinct history and experience of the property and is a nod to the historic rail lines that connected throughout the area.

As a valued member of the CoralTree team, you'll receive a comprehensive benefits package that includes:

Discounted Palisades Tahoe Ski Pass
Food & beverage, retail, and spa discounts
Free rentals on ski gear, ice skates, nordic skiing, and golf course access
Discounted rooms at Hyatt and CoralTree Properties
Group medical, dental, vision, life, and disability benefits.
Participation in a pre-tax flexible benefit plan for healthcare and dependent care reimbursement.
An employee assistance program.
Paid time off/sick time
Participation in a 401(k) plan with a company match.

Responsibilities

Demonstrate the ability to effectively interact, coordinate, and communicate through daily pre-shift meetings with all team members of high guest impact areas (i.e. reservations, guest services, housekeeping, etc.) to ensure a smooth arrival through departure experience for all guests.
Be an expert and demonstrate knowledge of all services/features, hours of operations, room types, room rates, special packages and promotions, daily house count and expected arrivals/departures, room availability status, and scheduled in-house group activities to anticipate and respond to guest inquiries promptly and accurately.
Champion, promote, and successfully track departmental and organizational initiatives e.g. upsell programs, CoralTree Delivers Program, etc..
Ensure front desk agents properly complete required checklist items at the end of each shift.
Maintain and successfully execute departmental and hotel policies (to include but not limited to relocation procedures, safe deposit box procedures, auditing accuracy of cards with proper signatures, key control procedures, accurate billing, cashiering, safety, lost/found policy, etc.).
Instills a calm, organized approach when interacting in stressful situations.
Approach internal and external guest opportunities with a sense of heartfelt care and urgency; provide prompt follow-up to ensure 100% guest satisfaction.
Ensure that sufficient staffing is present to meet the daily business demands.
Maintain confidentiality of guest information and follow proper protocol to secure and protect pertinent data.
Foster and maintain strong, positive relationships with team members across all departments through communication and regular face-to-face interaction.
Assist management to recruit, hire, train, and successfully support and manage the talent of all new and existing team members.

Qualifications

High school diploma or general education degree (GED or two to three years related experience and/or training; or equivalent combination of education and experience). Minimum of one year supervisory experience in a high volume setting preferred. Previous hospitality experience in a Four Diamond quality organization preferred. Previous experience with Windows, Office, and property management systems highly desirable. Must be able to understand, speak, read, and write in the basic English language. Ability to effectively communicate and provide directions in a clear, concise, and professional manner in both verbal and written form. Demonstrate ability to compute basic arithmetic. Must be available to work varied shifts and flexible schedules.

Physical Requirements and Working Conditions:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to walk, talk, see, and hear. Must be capable of walking or standing 90% or more of a normal 8 hour work shift. Must be capable of frequently carrying, lifting. pushing or pulling up to 50lbs. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perceptions and the ability to adjust focus.
While performing the duties of this job, the employee will be exposed to an indoor and outdoor working environment and the noise level in the workplace is usually moderate to high.
Typical equipment used include but are not limited to computers and handheld devices.

Join us in creating unforgettable experiences for our guests, building vibrant communities, and shaping the future of travel and hospitality.

Salary Range: $74,000/yr - $78,000/yr

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