Jobs in the United States

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Added 1 min ago
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Program Manager, Technical Services Delivery
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…systems modernization, procurement transformation, reporting and analytics initiatives, operational excellence programs, and enterprise technology deployments. A successful candidate is a…
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Evergreen

Program Manager, Technical Services Delivery

Atlanta, GA, United States

Apply on careers.insightglobal.com About employer

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Job details

Apply by: Dec 31, 2026
Experience: 10+ years of project and program management experience.
Posting language: English
Posted: Nov 11, 2026

Original job description

Overview

Insight Global Consulting is seeking a Project Manager to lead complex consulting engagements for clients across the automotive industry, including OEMs, Tier 1 and Tier 2 suppliers, mobility companies, manufacturing organizations, dealer and aftersales operations, and automotive technology partners. This role is responsible for end-to-end delivery of strategic business, operational, and technology initiatives across an automotive portfolio. Successful candidates will lead cross-functional teams, manage executive stakeholder relationships, oversee project financials, and drive successful customer outcomes across multiple client engagements. This is not a traditional automotive operations role. Rather, the Project Manager serves as a trusted advisor and delivery leader for programs that may include digital transformation, EV and mobility transformation, manufacturing and supply chain optimization, connected vehicle initiatives, dealer and customer experience modernization, PMO implementation, systems modernization, procurement transformation, reporting and analytics initiatives, operational excellence programs, and enterprise technology deployments. A successful candidate is a strategic project or program leader who has operated inside an automotive, mobility, manufacturing, or supplier organization and understands how those businesses function across operations, product lifecycle, technology, procurement, quality, finance, PMO, and service delivery.

Responsibilities

Program & Portfolio Delivery

Lead multiple concurrent client engagements ranging from $500K to multi-million-dollar programs.
Manage scope, schedule, budget, risks, dependencies, and stakeholder communications across project portfolios.
Establish governance frameworks, executive reporting cadences, and program management standards.
Drive program planning, resource forecasting, delivery execution, and successful project outcomes.
Ensure adherence to contractual commitments, KPIs, SLAs, and client success measures.

Client Leadership

Serve as the primary delivery contact for client executives, program sponsors, and steering committees.
Facilitate executive business reviews, status meetings, risk reviews, and strategic planning sessions.
Build trusted advisor relationships with client leadership teams.
Identify opportunities to improve program outcomes, operational efficiency, and business value.

Transformation & Strategic Initiatives

Lead automotive consulting engagements such as:

Automotive Digital Transformation Programs
EV, Battery, and Mobility Transformation Initiatives
Manufacturing Operations and Plant Modernization
Supply Chain, Logistics, and Procurement Transformation
Dealer, Aftersales, Warranty, and Customer Experience Modernization
Product Lifecycle, Engineering, and Launch Readiness Programs
ERP, CRM, PLM, MES, and Enterprise Systems Deployments
Data Governance, Reporting, and Business Intelligence Projects
AI Readiness, Automation, and Advanced Analytics Initiatives
Quality, Compliance, and Operational Excellence Programs
PMO Design, Portfolio Governance, and Change Management Programs

Risk & Financial Management

Manage engagement financial performance, forecasting, and profitability.
Monitor program risks, issues, dependencies, and mitigation strategies.
Drive change control governance and scope management.
Escalate delivery concerns and implement corrective actions when necessary.

Team Leadership

Lead cross-functional consulting teams including project managers, business analysts, PMO analysts, architects, engineers, technical SMEs, and client resources.
Coach and mentor project managers and emerging program leaders.
Foster a culture of accountability, continuous improvement, and client-centric delivery.

Qualifications

Required Qualifications Experience

10+ years of project and program management experience.
5+ years managing large-scale enterprise, transformation, manufacturing, supply chain, technology, or automotive-related programs.
Demonstrated success delivering strategic business and technology initiatives.
Experience leading complex programs involving multiple stakeholders, workstreams, and vendors.
Consulting, professional services, or client-facing delivery experience.

Required Industry Experience

8+ years of program and project management experience within automotive OEMs, suppliers, mobility companies, manufacturing organizations, dealer operations, aftersales/service organizations, or related automotive technology environments.
Demonstrated experience leading cross-functional business, operations, technology, product lifecycle, manufacturing, supply chain, or transformation initiatives within an automotive environment.
Experience partnering with manufacturing operations, engineering, product, supply chain, procurement, quality, dealer operations, service delivery, finance, IT, PMO, and executive leadership teams.
Experience managing programs that span multiple business functions rather than a single project discipline.
Strong understanding of how automotive organizations plan, fund, govern, launch, operate, and optimize programs across product development, manufacturing, supply chain, commercial operations, dealer networks, and customer lifecycle functions.

Candidates are not expected to be automotive engineers or plant operators but must understand how automotive organizations operate, make investment decisions, manage transformation, and deliver measurable business outcomes.

AI Fluency & AI-Enabled Project Delivery A significant portion of this role may involve delivering AI-related consulting engagements for automotive clients, including RAG implementations, AI-enabled engineering workflows, knowledge management solutions, automation initiatives, predictive analytics, and integration of AI tools into product development, manufacturing, quality, service, and operational processes. Preferred AI Fluency

High-level understanding of enterprise AI concepts, including generative AI, large language models, RAG, prompt design, model evaluation, AI governance, data readiness, and human-in-the-loop workflows.
Ability to translate business and engineering use cases into clear project scope, requirements, workstreams, milestones, risks, and success measures.
Familiarity with the types of data, content, and systems commonly involved in AI initiatives, including engineering documentation, requirements repositories, design standards, drawings, service records, manufacturing data, quality data, and internal knowledge bases.
Ability to lead conversations with technical teams, data scientists, architects, engineering SMEs, security, legal, compliance, and business stakeholders without needing to be a hands-on AI engineer.
Understanding of common AI implementation risks, including poor data quality, unclear ownership of source content, hallucination risk, model performance limitations, security and access control concerns, change adoption challenges, and unclear ROI measurement.

AI Project Management Expectations

Define and manage AI project phases such as discovery, use case prioritization, data and content assessment, solution design, prototype development, pilot execution, validation, production readiness, deployment, and adoption.
Ensure AI initiatives have clear business objectives, measurable outcomes, decision owners, escalation paths, acceptance criteria, and go/no-go checkpoints.
Coordinate cross-functional workstreams across business process design, data engineering, system integration, security review, model or tool evaluation, testing, stakeholder training, and change management.
Create governance for AI solution validation, including user acceptance testing, SME review, accuracy thresholds, feedback loops, issue triage, and continuous improvement after launch.
Partner with client stakeholders to manage expectations around what AI can and cannot do, ensuring that project plans address operational adoption, responsible use, and long-term sustainment.
Track AI-specific risks and dependencies separately from general project risks, particularly around data access, security approval, source system integration, content quality, model performance, stakeholder trust, and adoption readiness.

Program Management Expertise

Experience delivering initiatives such as:

Automotive Digital Transformation
Enterprise Applications, CRM, ERP, PLM, MES, and Dealer Systems
PMO Governance and Portfolio Management
Supply Chain, Logistics, and Procurement Programs
Manufacturing Operations and Plant Modernization
Business Process Improvement
Data, Analytics, and Connected Vehicle Insights
Operational Excellence, Quality, and Compliance
AI, Automation, and Predictive Analytics
Organizational Change Management
EV, Battery, Mobility, and Product Launch Readiness Programs

Technical Knowledge

Preferred familiarity with:

Project & Portfolio Management

Microsoft Project
Primavera P6
Smartsheet
Jira
Azure DevOps

Automotive, Manufacturing & Enterprise Platforms

SAP / S/4HANA
Salesforce Automotive Cloud or CRM platforms
Siemens Teamcenter or comparable PLM platforms
Manufacturing Execution Systems (MES)
Dealer Management Systems (DMS)
Warranty, service, and aftersales platforms

Productivity & Analytics

Microsoft 365
Power BI
SharePoint
Visio
Excel Advanced Analytics

Program Governance

Risk Management
Financial Forecasting
Change Control
Executive Reporting
PMO Frameworks
Portfolio Governance

Preferred Certifications

PMP
PgMP
PMI-ACP
Lean Six Sigma Green Belt or Black Belt
Prosci Change Management
Scrum Master Certification
SAFe Certification

Ideal Previous Employers:

Ford Motor Company
General Motors
Stellantis
Toyota
Honda
Nissan
Hyundai Motor Group
Volkswagen Group
Mercedes-Benz
BMW Group
Tesla
Rivian
Lucid Motors
Magna International
Aptiv
Bosch Mobility
Continental
Denso
ZF Group

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Jobs in the United States