Member Benefits Manager

POSITION SUMMARY

Tracks and processes grant requests for Everence’s fraternal benefit programs, including the Mustard Seed Grant and Sharing Fund, while managing individual member benefit programs, such as college scholarships and the Journey Award, to create a unique and attractive membership experience. In addition, supports other fraternal activities and operations as needed.

RESPONSIBILITIES AND DUTIES

• Track and process grant requests for the Mustard Seed Grant, Sharing Fund, and other fraternal benefit programs.
• Manage individual member benefit programs, including oversight of selection of college scholarships and the Journey Award.
• Track and report on budgets for the Mustard Seed Grant, Sharing Fund, and other benefit programs.
• Work with appropriate Marketing personnel to promote Everence membership.
• Continually grow in awareness and knowledge of Everence, its products and services, its customers, the church, and other fraternal benefit societies.
• Non-Member Benefit duties: Support administration of church lending program, including preparing and sending notices and communications as necessary and working with other departments to monitor loan activity and provide reports as requested.

QUALIFICATIONS

Education:

Bachelor’s degree in Marketing, Business Administration, or related field or equivalent work experience

Experience:

Professional background in marketing, customer service, business, or similar preferred

Skills and Abilities:

• Ability to take initiative, organize diverse tasks, and to integrate and pursue corporate strategy
• Ability to effectively interact with stakeholders, especially Everence clients and Stewardship Advocates
• Computer literacy, specifically with Microsoft Office programs and Excel
• Ability to accurately track, process, and document grant requests and member program records with a high degree of precision
• Ability to manage multiple grant and program tracking processes at once, prioritizing and organizing tasks to meet deadlines
• Ability to process requests from start to finish, ensuring nothing is overlooked and deadlines are met
• Ability to interact courteously and effectively with members and applicants regarding grant and program inquiries
• Ability to address member and applicant questions and concerns promptly and professionally

Alignment in supporting the Everence mission of empowering financial well-being for faith-inspired living

SUPERVISORY RESPONSIBILITIES: None SCHEDULE: Full-time