Guest Services Representative (Casual)

Reporting to the Director of Guest Services, a Guest Service Team Member will be responsible for working a variety of positions. This includes greeting guests, providing general customer service. Assist patrons with finding their seats, providing information and directions, assisting with problems/issues, working elevator shifts, scanning tickets at entry and controlling ticket access points throughout the Arena.

• Service customer(s) in a friendly and professional manner.
• Assist customers with general CFA event and venue information.
• Accommodate guests with disabilities
• Assist guests with directional and informational inquiries
• Interact in a professional manner when dealing with other building staff, clients, guests, supervisors and corporate staff.
• Candidate must be available to work evenings, weekends and holidays.
• Strong interpersonal and communication skills are a must.
• Must be able to work in a fast-paced environment.
• High School diploma or equivalent required.
• Must show commitment and willingness to provide excellent customer service.
• This is a casual, non-union, hourly position
• The employee must maintain a neat, clean and well-groomed appearance
• All positions require candidate to pass a pre-employment background check.