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Customer Operations Specialist
Corning
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Irvine, CA
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Paid Time Off (PTO) to support work-life balance (accrued based on length of service)
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Educate patients and their support systems regarding disease processes, medications, and home management protocols.
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Eurofins

Quality Assurance Manager, Environment Testing

Philadelphia, PA, United States

$65,000 to $80,000 USD / year

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Job details

Pay: $65,000 to $80,000 USD / year
Experience: Minimum 3 years of experience with Quality Assurance in the environmental testing or similiar industry.
Posting language: English
Posted: Nov 9, 2026

Original job description

Company Description Eurofins Environment Testing operates out of more than 50 laboratories and over 40 service centers across the US. The network can provide full-service Environment Testing capabilities in all US states, either via direct local laboratory participation, or via the extensive logistics network. Through our sustained investment in people, technology, instrumentation, and infrastructure, Eurofins Environment Testing laboratories are positioned to support public and private sectors, DoD, DOE and Municipalities. Services include but are not limited to testing of the following matrices, compound/elemental/wet chemistry suites: Air & Vapor, Drinking/Potable Water, Dioxins/Furans and PCB Congeners, SVOC, VOC and Hydrocarbon, Groundwater, Surface & Non-Potable Water, Metals and Metal Speciation, PFAS, Radiochemistry, Sediment & Tissue, Treatability & Aquatic Toxicology, Soil & Hazardous Waste, Nutrients, Inorganic Non-Metallics, Oil, Fuel & Grease.

Job Description

Position is full-time, Monday-Friday, 8 a.m.-5 p.m., with additional time as needed. Compensation range $65,000-$80,000 DOE in QA, Environment and Chemistry or Biology Candidates must live a commutable distance to Horsham, PA The Quality Assurance Manager oversees all quality operations of the Philadelphia business including service centers; providing leadership and mentoring/coaching to staff; participating in short-term and long-term planning and goal setting for the company; facilitating adherence to government regulations; sustaining quality improvement and providing quality policy development; providing sound consultation to laboratories and clients on problems or interpretation of quality/compliance issues; keeping abreast of evolving regulatory and industry quality assurance requirements.

Quality Assurance Manager responsibilities include, but are not limited to, the following:

Demonstrates and promotes the company vision
Regular attendance and punctuality
Ensure that the quality policy program is understood, implemented, and maintained at all levels of the organization; identify, prevent, or correct any departures from the quality system
Ensure that corrective action is appropriate; ensure that follow-up requirements are completed
Encourage employee participation in process improvement initiatives
Handle agency audits, client audits, visits, and phone calls; prepare letters to clients; attendance at some local and national industry meetings
Keep abreast of regulatory climate; assist technical operations with interpretation; advise on adjustment of lab policy as appropriate
Perform all functions in support of and in compliance with all state and federal employment regulations
Coach/mentor other members of the quality team
Oversee regulatory training program; assist with, and present departmental and corporate training at a frequency to meet regulatory expectations and ensure compliance
Work with operations and clients to drive challenging/complex resolutions and/or negotiate appropriate position or compromise; offer compliance options
Identify and drive system improvements; diagnose complex issues
Conducts all activities in a safe and efficient manner
Performs other duties as assigned

Qualifications

The ideal candidate would possess the following skills and knowledge:

Provide leadership and direct management of any Group Leaders(if applicable) and other non-management employees in the department
Exhibit self-confidence and leadership
Expertise in laboratory quality operations and regulatory environment
Sound reasoning, decision making and problem-solving skills
Good judgment and flexibility in dealing with others
Ability to coordinate multiple priorities
Communicate effectively in written and oral form
Ability to manage the work of others and see projects through to completion
Translate government regulations into laboratory policy/processes
Utilize planning, organization and work management tools
Ability to manage stress in self and others\
Dedication to quality, ethics, and customer service

Basic Minimum Qualifications:

Bachelor's degree in Chemistry or Biology
Environmental Microbiology experience required
Minimum 3 years of experience with Quality Assurance in the environmental testing or similiar industry.
Authorization to work in the United States indefinitely without restriction or sponsorship
Professional working proficiency in English is required, including the ability to read, write, and speak in English.

Additional Information "All offers of employment are contingent upon a successful completion of a pre-employment drug screen and background check." Please note - Eurofins Environment Testing (USA) provides a compensation range for informational purposes, the actual base salary may vary based upon, but not limited to, relevant experience and skill set, base salary of internal peers, business sector, and geographic location. As a Eurofins employee, you will become part of a company that has received national recognition as a great place to work. We offer excellent full-time benefits including comprehensive medical coverage, life and disability insurance, 401(k) with company match, paid holidays, paid time off, and dental and vision options. We do not offer Visa Sponsorship for this role. We support your development! Do you feel you don’t match 100% of the requirements? Don’t hesitate to apply anyway! Eurofins companies are committed to supporting your career development. We embrace diversity! Eurofins network of companies believe in strength and innovation through diversity, being an Equal Opportunity Employer. We prohibit discrimination against employees or applications based on gender identity and/or expression, race, nationality, age, religion, sexual orientation, disability, and everything else that makes employees of Eurofins companies unique. Sustainability matters to us! At Eurofins, we believe sustainability is at the heart of everything we do. Guided by our vision to be the Global Leader in “Testing for Life,” our mission to contribute to a healthier and safer world, and our core values, we are building a strong foundation for Environmental, Social, and Governance (ESG) initiatives. Eurofins’ commitment to sustainability begins within our own companies through a shared responsibility to people and the planet. With climate change posing an imminent threat, Eurofins and its many companies recognize their duty to proactively reduce or offset the environmental impact of essential operations while also helping our clients do the same - serving as a true ESG Enabler. Find out more in our career page: https://careers.eurofins.com/ Company description: Eurofins Scientific is an international life sciences company, providing a unique range of analytical testing services to clients across multiple industries, to make life and our environment safer, healthier and more sustainable. From the food you eat, to the water you drink, to the medicines you rely on, Eurofins laboratories work with the biggest companies in the world to ensure the products they supply are safe, their ingredients are authentic and labelling is accurate. The Eurofins network of companies is the global leader in food, environment, pharmaceutical and cosmetic product testing and in discovery pharmacology, forensics, advanced material sciences and Eurofins Scientific 2/2 March 2023 agroscience contract research services. It is one of the market leaders in certain testing and laboratory services for genomics, discovery pharmacology, forensics, advanced material sciences and in the support of clinical studies, as well as having an emerging global presence in Contract Development and Manufacturing Organisations. It also has a rapidly developing presence in highly specialised and molecular clinical diagnostic testing and in-vitro diagnostic products. In over 35 years, Eurofins has grown from one laboratory in Nantes, France to 61,000 staff across a decentralised and entrepreneurial network of ca. 900 laboratories in 61 countries. Eurofins companies offer a portfolio of over 200,000 analytical methods to evaluate the safety, identity, composition, authenticity, origin, traceability and purity of biological substances and products. In 2022, Eurofins generated total revenues of EUR 6.7 billion, and has been among the best performing stocks in Europe over the past 20 years. Eurofins is a M/F, Disabled, and Veteran Equal Employment Opportunity and Affirmative Action employer. Eurofins USA Environment Testing is a Disabled and Veteran Equal Employment Opportunity employer.

Eurofins USA Environment Testing is a Disabled and Veteran Equal Employment Opportunity employer.

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Skills

Quality assurance
Leadership
Coaching
Policy development
Regulatory compliance
Process improvement
Decision making
Problem solving
Customer service

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