Jobs in the United States

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Added just now
BD
Shift Leader
Becton, Dickinson and Company
United States
- $29.8 to $47.7 USD / hour
Support timely resolution of issues on the line, demonstrating servant leadership and adhering to BD Values.
Added just now
BD
Shift Leader
Becton, Dickinson and Company
United States
- $29.8 to $47.7 USD / hour
Support timely resolution of issues on the line, demonstrating servant leadership and adhering to BD Values.
Added 2 mins ago
RN | Lacrosse St Urgent Care
Monument Health Rapid City Hospital, Inc.
Rapid City, SD
…nursing. You will be an active contributor in the prevention or resolution of illness, disability or injury, alleviation of suffering, and advocacy in the care of individuals in conjunction…
Added 2 mins ago
RN | Primary Care | 10 St Clinic
Monument Health Spearfish Hospital
Spearfish, SD
…professional nursing. You will participate in the prevention or resolution of illness, disability or injury, alleviation of suffering, and advocacy in the care of individuals in conjunction…
Added 2 mins ago
RN | Medical/Surgical
Monument Health Sturgis Hospital
Sturgis, SD
…nursing. You will be an active contributor in the prevention or resolution of illness, disability or injury, alleviation of suffering, and advocacy in the care of individuals in conjunction…
Added 2 mins ago
RN | Home Plus
Monument Health Home Plus
Rapid City, SD
…nursing. You will be an active contributor in the prevention or resolution of illness, disability or injury, alleviation of suffering, and advocacy in the care of individuals in conjunction…
Added 3 mins ago
CO
Technical Support Specialist
City of Philadelphia
Philadelphia, PA
- Up to $60,000 USD / year
Demonstrate good communication, problem solving, and application support skills.
Added 3 mins ago
Clin Supt Tech 4, Media Prep/QC
University of Rochester
United States
…sources. Recognizes unacceptable specimen criteria and enters problem test to ensure a proper resolution can be…
Added 3 mins ago
Clinical Suppt Tech 3
University of Rochester
United States
…sources. Recognizes unacceptable specimen criteria and enters the problem test so that proper resolution can be…
Added 4 mins ago
A
Assistant Project Manager
Actalent
Fort Worth, TX
- $36 to $47 USD / hour
Conduct jobsite visits to monitor progress, verify work, and assist with issue resolution.
Added 5 mins ago
Investigative Auditor (45258)
Neighborhood Health Plan of Rhode Island
Smithfield, RI
Develop clear and concise reports, present findings to providers and participate in negotiated resolution of issues at the direction of management. Track and report any claim adjustments,…
Added 6 mins ago
ON
Relationship Banker
Old National Bank
Evansville, IN
- $17 to $29.75 USD / hour
…proactive outreach, meaningful conversations, and effective problem resolution. This role contributes to the success of the banking center by driving relationship growth, supporting team…
Added 6 mins ago
BIOMED FIELD SERVICE TECHNICIAN-Atlanta, GA
Probo Medical
Atlanta, GA
Decision-making, problem resolution and creative thinking skills
Added 6 mins ago
Production Supervisor - 1st Shift (Large Enclosures)
Rehlko
Sheboygan, WI
Excellent problem-solving, decision-making, and conflict-resolution skills, including the ability to make timely decisions and take accountability for them.
Added 7 mins ago
Lead, Conditions Management Marketing
Humana
Raleigh, NC
…prioritization, sprint planning, delivery management, dependency resolution, and stakeholder communication while continuously identifying opportunities to improve team effectiveness,…
Added 7 mins ago
CNC Machinist Supervisor
S&C Minimal
Chicago, IL
…including supporting all administrative tasks completion, issue resolution, and the seamless coordination of resources. Supervise and guide the team to ensure all job orders and daily…
Added 10 mins ago
Assoc Admin Assistant
PepsiCo
Eureka, CA
Critical thinking and problem resolution skills
Added 10 mins ago
Team Lead - Customer Relations
Hawaii Medical Service Association
Honolulu, HI · Keaau, HI
Proficient in analyzing problems and creating end-to-end resolution.
Added 11 mins ago
UH
Registered Respiratory Therapist - Acute Care - [Part Time]
Unity Hospital of Rochester
United States
- Part-time
Provide assessment, therapy, equipment, assistance, education, and problem resolution to all customers at Unity Health System during assigned shift in all aspects of respiratory care.…
Added 11 mins ago
HR Business Partner I
Sygma Portland (The Sygma Network, Inc)
United States
Oversee the performance management process and work with OpCo leaders on their associate reviews and evaluations.
Added 11 mins ago
Patient Coordinator
Stanton Optical
Amarillo, TX
Assist Management Team with patient complaint resolution and inform the status of all jobs; ensure all patient expectations are met.
Added 15 mins ago
RU
Shipping and Receiving Associate
Randstad USA
Houston, TX
- $13 to $14 USD / hour
…clients and customer service teams. To bring issues to a fast resolution, you will pull replacement merchandise, package items securely, generate outbound carrier documentation using FedEx…
Added 15 mins ago
On Site Service Engineer - Data Center/ Server Hardware
Unisys Corporation
Wood Dale, IL
Work directly with customers and internal technical teams during service events to communicate status, troubleshoot issues, and drive resolution
Added 16 mins ago
ER
Senior Specialist, Financial Navigating
Ensemble RCM LLC
Pocatello, ID
- $20.45 to $22.5 USD / hour
Ability to triage patient financial questions and ensure resolution while in-house
Added 19 mins ago
Human Resource Generalist
Amcor
RPSNA Libertyville, IL
-Approves and tracks all temporary associate weekly timesheets online and approves invoices.

Eurofins

Customer Care Associate (Part Time)

Plymouth, MN, United States

Part-time

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Job details

Job type: Part-time
Education: High school diploma
Posting language: English
Posted: Nov 2, 2026

Original job description

Company Description Eurofins Scientific is an international life sciences company, providing a unique range of analytical testing services to clients across multiple industries, to make life and our environment safer, healthier and more sustainable. From the food you eat, to the water you drink, to the medicines you rely on, Eurofins laboratories work with the biggest companies in the world to ensure the products they supply are safe, their ingredients are authentic and labelling is accurate. The Eurofins network of companies is the global leader in food, environment, pharmaceutical and cosmetic product testing and in agroscience Contract Research Organisation services. It is one of the market leaders in certain testing and laboratory services for genomics, discovery pharmacology, forensics, advanced material sciences and in the support of clinical studies, as well as having an emerging global presence in Contract Development and Manufacturing Organisations. It also has a rapidly developing presence in highly specialised and molecular clinical diagnostic testing and in-vitro diagnostic products. In over 30 years, Eurofins has grown from one laboratory in Nantes, France to 58,000 staff across a decentralised and entrepreneurial network of 900 laboratories in over 54 countries. Eurofins companies offer a portfolio of over 200,000 analytical methods to evaluate the safety, identity, composition, authenticity, origin, traceability and purity of biological substances and products. In 2021, Eurofins generated total revenues of EUR 6.72 billion, and has been among the best performing stocks in Europe over the past 20 years.

Job Description

The Recruiting & Customer Care Associate serves as a primary point of contact for Tasteocracy participants while supporting participant recruitment and study fulfillment. This role provides responsive, friendly support across phone and digital communication channels, helps resolve participant questions and concerns, and assists participants throughout their research experience. In addition to customer care, this position actively supports recruiting efforts by contacting potential participants, understanding study qualification requirements, identifying appropriate study opportunities, scheduling qualified participants, and helping the recruiting team prioritize studies with the greatest need.

Key Responsibilities:

Participant Customer Care

Provide friendly, professional support through phone, email, SMS, live chat, and social messaging.
Work toward resolving participant questions or concerns during the first interaction whenever possible.
Respond to participant inquiries in a timely manner and ensure questions or concerns are followed through to resolution.
Provide clear and accurate information while creating a welcoming, positive participant experience.
Recognize when an inquiry requires additional support and appropriately escalate it to the recruiting management team.

Recruiting & Scheduling

Understand active study requirements, qualification criteria, quotas, scheduling needs, and logistical information.
Conduct outbound recruiting using internal participant lists and external potential-participant lists.
Identify appropriate study opportunities for participants based on current recruiting priorities.
Confirm participants meet applicable qualification requirements before scheduling.
Maintain awareness of studies with the greatest recruiting needs and appropriately direct interested participants toward available opportunities.
Support host communication and other recruiting activities as needed.

Participant Database & Administrative Support

Maintain accurate and up-to-date participant information.
Proactively update participant records during customer interactions when appropriate.
Complete assigned recurring database maintenance and data-cleaning projects.
Support participant communications related to database maintenance and research projects.
Complete special administrative projects supporting the recruiting department as needed.

Performance, Training & Development

Meet established phone and digital-channel performance expectations, including applicable handle time, response time and utilization metrics.
Meet established productivity and billability expectations.
Participate in required departmental training.
Demonstrate an understanding of recruiting procedures, customer care expectations, and study-related processes.

Qualifications

High School diploma or GED equivalent certificate required. Associate degree strongly preferred.
Excellent written and verbal communication skills.
Strong customer service and relationship-building skills.
Comfortable communicating across phone and digital channels.
Strong attention to detail and commitment to data accuracy.
Ability to learn and consistently apply study-specific qualification criteria.
Strong problem-solving skills and sound judgment.
Ability to manage multiple priorities in a fast-paced environment.
Comfortable conducting outbound recruiting calls.
Proactive, dependable, collaborative, and adaptable.
Strong computer skills and ability to learn multiple technology platforms.

Additional Information Schedule

Part-time position, up to 25 hours per week.
Shifts may vary between 9:00 AM and 9:00 PM Central Time.
Most shifts are Monday through Friday, with a rotating Saturday and/or Sunday approximately every 3-4 weeks.
When scheduled on Saturday and/or Sunday, an alternate weekday off will be provided Tuesday through Friday.

Candidates currently living within a commutable distance to Plymouth, MN are encouraged to apply.

What we offer:

Excellent full time benefits including comprehensive medical coverage, dental, and vision options
Life and disability insurance
401(k) with company match
Paid vacation and holidays

Eurofins USA Food Testing is a Disabled and Veteran Equal Employment Opportunity employer.

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